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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 14

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
388 Reviews
4.8

388 Reviews

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388 Reviews of Edwin Chan

February 19, 2025

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Employee Rating

Edwin is always very professional and keeps me informed throughout the entire process. I wouldn’t go anywhere else. More

by RGTOWNSEN
Recommend Dealer
Yes
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Feb 20, 2025

Tom Clark Auto Park responded

Thank you, Edwin, for your fantastic review! We're thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Denton. Our team, especially Edwin, strives to provide the best service and keep our customers informed. We appreciate your loyalty and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 19, 2025

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Edwin and the team did a terrific job repairing my old corvette. Very happy with the work. More

by carguy
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2025

Tom Clark Auto Park responded

Thank you, Edwin, for your wonderful review! We're thrilled to hear that you are happy with the repairs done on your Corvette. Our team at James Wood Chevrolet Denton always strives to provide excellent service, and we're glad to know we met your expectations. We look forward to seeing you again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

February 16, 2025

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Edwin is the best! He is always respectful, polite and has great customer service. I can always count on him! More

by lindseyakirby
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Yes
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Feb 18, 2025

Tom Clark Auto Park responded

Thank you so much for your kind words! We truly appreciate your feedback about Edwin and are thrilled to hear that he consistently provides you with respectful and polite service. At James Wood Chevrolet Denton, we strive to deliver great customer experiences, and it's wonderful to know that Edwin has made a positive impact on yours. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 13, 2025

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James Wood GMC is a great place to purchase your next GMC. I recently purchased my second truck from the team and couldn’t be more pleased with the customer service and the entire support team. Great fam More

by jaking7919
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: BJ Worley, Gavynn Norris

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Feb 14, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you chose James Wood Chevrolet Denton for your second truck purchase. It's fantastic to know that our team provided you with great customer service and support. We genuinely appreciate your kind words and look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 08, 2025

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Edwin, my service advisor, was super helpful and very communicative. I felt like I was in great hands with him. If I have any other issues in the future, I hope to work with him again. Thank you! More

by EVANMBURKE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Tom Clark Auto Park responded

We truly appreciate your kind words about your experience at James Wood Chevrolet Denton. It's great to hear that you found our service advisor helpful and communicative. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 08, 2025

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In and out in a timely manner. Never spoke with my service rep while I was there. More

by laura brewer
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Recommend Dealer
Yes
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Feb 11, 2025

Tom Clark Auto Park responded

Thank you for your feedback. We appreciate your experience at James Wood Chevrolet Denton and are glad to hear you were in and out in a timely manner. Your feedback regarding communication is important, and we encourage you to contact us directly so we can address this and improve our service. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 06, 2025

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My contact, Edwin, was very attentive and helpful. My visit was great in the waiting area and comfortable. The extended time to complete the update was very very long. More

by mcharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2025

Tom Clark Auto Park responded

Thank you for your feedback! We're glad to hear that Edwin provided you with attentive and helpful service during your visit. We strive to create a comfortable environment at James Wood Chevrolet Denton, but we understand that the extended wait time was not ideal. Your concerns are important to us, and we appreciate you bringing them to our attention. If there's anything more we can do, please don't hesitate to reach out. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2025

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Employee Rating

Good work, no pressure to add more procedures, decent time waiting, easy checkout with good explanation of charges. More

by MIKEANDPATSABO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2025

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at James Wood Chevrolet Denton. It's great to know that our team provided a pressure-free environment and clear explanations during your checkout. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 01, 2025

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Employee Rating

The install of my tonneau was completely wrong. I had tried for months to get the truck to get in for the shotty install job and also needed a loan vehicle so I could drive to a from work. The de More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 04, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience. We appreciate your feedback and understand the frustration you've faced with the installation of your tonneau cover and the issues regarding a loan vehicle. We strive to provide the best service at James Wood Chevrolet Denton and will take your concerns into consideration as we work to improve our processes. If you'd like to discuss this further, please reach out to us directly. We hope to have the opportunity to regain your trust in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

January 27, 2025

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Employee Rating

Edwin was great. Appreciate him taking the time at the end of the day to look at my vehicle and see if it was fixable. More

by SAMBURKE121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re delighted to hear that Edwin took the time to assist you with your vehicle at James Wood Chevrolet Denton, especially at the end of the day. Your appreciation means a lot to us, and we look forward to helping you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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