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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 33

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
387 Reviews
4.8

387 Reviews

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387 Reviews of Edwin Chan

October 14, 2023

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Employee Rating

The staff was very organized and efficient in the repair of my AC on my Equinox. More

by LAMILLS1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2023

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

October 06, 2023

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Employee Rating

Service Rep always kept me informed about the issues and time needed to fix the issues. More

by hgrant1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks, Jared

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Oct 09, 2023

Tom Clark Auto Park responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, James Wood AutoPark Management | 940-591-9663

October 06, 2023

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Employee Rating

Excellent service as always! ! Helped me solve an emergency and worked me in as I had no appointment. More

by ATSUGI86N62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Oct 09, 2023

Tom Clark Auto Park responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

October 04, 2023

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Employee Rating

Very pleased with every level of service, tech and service writer. Will definitely be coming back. More

by momduy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Oct 06, 2023

Tom Clark Auto Park responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, James Wood AutoPark Management | 940-591-9663

October 02, 2023

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Employee Rating

My experience with James Wood Cadillac service team was excellent as usual. Thanks to all of you. More

by JBACORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Oct 05, 2023

Tom Clark Auto Park responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 01, 2023

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Employee Rating

Easy in and easy out. They let you know how long it will be and in the mean time you can watch Tv, have a snack, and a drink in a comfortable waiting room (more like a lou More

by kathrynleighknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Oct 04, 2023

Tom Clark Auto Park responded

Thank you for visiting our service department and for leaving the kind words, Kathryn. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 01, 2023

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Employee Rating

Great customer service. James Wood Cadillac employees are always helpful and attentive. They go above and beyond. More

by T.E.EAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Lewis, Jarrett Abel , Tammy Brooks

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Oct 04, 2023

Tom Clark Auto Park responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 01, 2023

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James Wood Autopark is a no nonsense Dealer. They will sell you a vehicle and back it to the best of there ability. More

by Robert.Gindorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks, Sheldon Jeffcoat, Mike Loch

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Oct 04, 2023

Tom Clark Auto Park responded

Robert, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The James Wood Buick GMC Denton Team

September 30, 2023

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Employee Rating

All od on service, just took longer than it should have. Al was not advised about need for cabin filter and windshield wipers until vehicle was finished. More

by RICBARB9245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Oct 04, 2023

Tom Clark Auto Park responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

September 29, 2023

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Employee Rating

I always take my cars to this facility to have my cars repaired there because they do the best work and do it the most expeditiously! More

by cabreiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2023

Tom Clark Auto Park responded

Thank you for your kind words. We feel our service department is what makes James Wood Chevrolet Denton special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

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