Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 32

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

Contact Me
4.8
411 Reviews
4.8

411 Reviews

Write a Review

411 Reviews of Edwin Chan

December 07, 2023

Dealership Rating
Employee Rating

Worst experience in all 11 new purchases through the years. Not like the “old” James Wood”. Maybe he made the difference. More

by wpm_0896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phillip Surles , Samantha Oliphant

Print

December 04, 2023

Dealership Rating
Employee Rating

Service was timely and friendly. I want service that meets my needs including easy appointments, professional work, and reasonable pricing and that is what I received. More

by AMROGERS1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 05, 2023

Tom Clark Auto Park responded

Thank you for your kind words. We feel our service department is what makes James Wood Chevrolet Denton special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

December 02, 2023

Dealership Rating
Employee Rating

Not the best. I had to initiate the call to find out the status of my vehicle. The required part was not in stock, which means another trip. More

by JANET_CARR8
Service Time
Service Communication
Recommend Dealer
No
Print
Dec 05, 2023

Tom Clark Auto Park responded

Thank you for sharing your experience with us, Janet. We'd like to learn more about your concerns. Please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

December 01, 2023

Dealership Rating
Employee Rating

Always top notch work. Edwin in service did an excellent job! Thank you very much! More

by TAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 04, 2023

Tom Clark Auto Park responded

Thanks for your outstanding review! I'm very happy to hear that Edwin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

November 30, 2023

Dealership Rating
Employee Rating

just great ,they keep me informed always up front and thats the name of that tune great service More

by gkatonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant

Print
Dec 01, 2023

Tom Clark Auto Park responded

Thank you for sharing this great feedback with us. We feel our service department is what makes James Wood Buick GMC Denton special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The James Wood Buick GMC Denton Team

Dec 01, 2023

gkatonica responded

its hard to stay at the top of your game but i can honesty say you guys having been doing that for 20 plus years ive been going there for service

November 30, 2023

Dealership Rating
Employee Rating

Great place nice salesperson very knowledgeable finance department would highly recommend them I will definitely be a loyal customer More

by freightmatix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant

Print
Dec 01, 2023

Tom Clark Auto Park responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The James Wood Buick GMC Denton Team

November 24, 2023

Dealership Rating
Employee Rating

We have always been extremely happy with the service we receive when we take our vehicles in for maintenance at the James Wood service department. We are very confident that we receive honest advice and we More

by rick.holliman56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Print
Nov 27, 2023

Tom Clark Auto Park responded

We appreciate your input, Rick. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

November 24, 2023

Dealership Rating
Employee Rating

Edwin is a very good Service Advisor, kept me updated and explained everything. The rental lady was Great More

by samtburrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 25, 2023

Tom Clark Auto Park responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Edwin was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

November 24, 2023

Dealership Rating
Employee Rating

They discovered the problem and got it fixed. Happy with the service on my car at James Wood Autopark! More

by GRANDMAROBIN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

Print
Nov 25, 2023

Tom Clark Auto Park responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at James Wood Chevrolet Denton and we look forward to your continued business! Sincerely, James Wood AutoPark Management | 940-591-9663

November 23, 2023

Dealership Rating
Employee Rating

Edwin was fantastic as usual and took great care of us as always. The wait was relatively short too. More

by Dman96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 25, 2023

Tom Clark Auto Park responded

Thank you so much for the wonderful review of your experience at James Wood Chevrolet Denton. Edwin is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

1
...
31
32
33
...
42

Dealership Inventory (256 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $58,350
2026 GMC Sierra 1500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
$58,350
View Details
new 2026 Buick Envision car, priced at $43,065
2026 Buick Envision
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
$43,065
View Details
new 2026 GMC Sierra 1500 car, priced at $66,375
2026 GMC Sierra 1500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
$66,375
View Details
new 2026 GMC Sierra 1500 car, priced at $58,300
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$58,300
View Details
new 2026 GMC Sierra 1500 car, priced at $70,965
2026 GMC Sierra 1500
new
Coastal Dune exterior
Automatic
Four-wheel Drive
$70,965
View Details
new 2026 GMC Sierra 1500 car, priced at $57,365
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$57,365
View Details
View All Inventory