Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 32

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

Contact Me
4.8
387 Reviews
4.8

387 Reviews

Write a Review

387 Reviews of Edwin Chan

November 01, 2023

Dealership Rating
Employee Rating

Quick and easy process. Updated regularly on parts availability and repair process. Overall a good experience. More

by sblake74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendy Deter, Jarrett Abel, Mike Belew , Melanie Gregg

Report | Print
Nov 03, 2023

Tom Clark Auto Park responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Buick GMC Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

October 30, 2023

Dealership Rating
Employee Rating

Always great experience with James Wood Service. Edwin kept me updated throughout the 4 day (including weekend days) project - Still waiting on a part to fix a recall issue - but feel certain that w More

by mephanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 01, 2023

Tom Clark Auto Park responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we thank you for your patience as we wait for parts to come in. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. Sincerely, James Wood AutoPark Management | 940-591-9663

October 28, 2023

Dealership Rating
Employee Rating

Amazing! They take such good care of me! Going through a divorce and having to do car thing in my own , I’m so thankful for their honesty integrity and great More

by RSJOCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

Report | Print
Oct 31, 2023

Tom Clark Auto Park responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

October 27, 2023

Dealership Rating
Employee Rating

Great service. Trust them with my car. Only place I take it since I purchased it from them. More

by GRANDMAROBIN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

Report | Print
Oct 27, 2023

Tom Clark Auto Park responded

Robin, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 26, 2023

Dealership Rating
Employee Rating

Parts are very expensive! Shame! You can find the same genuine parts at half price! More

by Fabrizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 27, 2023

Tom Clark Auto Park responded

Thank you for sharing this review regarding your experience with us, Fabrizio. We are not happy to hear about your frustration with our prices and would like to discuss this with you further, if you could please contact us directly at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

October 25, 2023

Dealership Rating
Employee Rating

Scheduling the service appointment was easy and convenient, and everyone was kind and easy to work with. More

by csmrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Terry

Report | Print
Oct 26, 2023

Tom Clark Auto Park responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from James Wood Chevrolet Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

October 25, 2023

Dealership Rating
Employee Rating

Samantha did a great job of keeping me informed with everything that was being done to my vehicle. Everyone was very nice. More

by SJP2853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

Report | Print
Oct 26, 2023

Tom Clark Auto Park responded

Thank you for taking the time to write this review. We are pleased to hear that Samantha was able to provide an efficient and overall positive experience. Sincerely, The James Wood Buick GMC Denton Team

October 17, 2023

Dealership Rating
Employee Rating

They were very friendly and Samantha kept me informed as to what was going on with my vehicle. They got my vehicle repaired quickly. More

by SJP2853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

Report | Print
Oct 19, 2023

Tom Clark Auto Park responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Buick GMC Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The James Wood Buick GMC Denton Team

October 17, 2023

Dealership Rating
Employee Rating

Did not notify me with requested repair until I called to check on progress of vehicle. They let my vehicle sit with no progress or notification for 7 hours. More

by KATIEBEL18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 20, 2023

Tom Clark Auto Park responded

Katie, we take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2023

Dealership Rating
Employee Rating

All the guys are helpful. They explained all the issues very clearly. They provided the loaner as well. More

by SHIV871992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

Report | Print
Oct 18, 2023

Tom Clark Auto Park responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

1
...
31
32
33
...
39

Dealership Inventory (470 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $58,080
2026 GMC Sierra 1500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
$58,080
View Details
new 2026 GMC Sierra 1500 car, priced at $57,585
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$57,585
View Details
used 2019 Cadillac CTS car, priced at $17,552
2019 Cadillac CTS
used
Satin Steel Metallic exterior
Automatic
Rear-wheel Drive
$17,552
View Details
used 2024 GMC Sierra 1500 car, priced at $42,252
2024 GMC Sierra 1500
used
Thunderstorm Gray exterior
Automatic
Four-wheel Drive
$42,252
View Details
used 2017 Chevrolet Silverado 1500 car, priced at $21,455
2017 Chevrolet Silverado 1500
used
Graphite Metallic exterior
Automatic
Rear-wheel Drive
$21,455
View Details
new 2026 GMC Terrain car, priced at $40,235
2026 GMC Terrain
new
Summit White exterior
Automatic
All-wheel Drive
$40,235
View Details
View All Inventory