Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 32

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
425 Reviews
4.8

425 Reviews

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425 Reviews of Edwin Chan

January 12, 2024

Dealership Rating
Employee Rating

The service was excellent and we did not have to wait very long before our car was ready. More

by flores0561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Tom Clark Auto Park responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 11, 2024

Dealership Rating
Employee Rating

Everyone is always very friendly and helpful. I am able get work done in the waiting room while I wait for my car. Always a seamless transaction:) More

by JEN.NODINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

Jan 12, 2024

Tom Clark Auto Park responded

Thank you for leaving us this great review, Jen! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

January 06, 2024

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Employee Rating

Samantha is the best. She is very helpful and I will absolutely ask for her the next time I come in. More

by Chris Ulrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant

Jan 09, 2024

Tom Clark Auto Park responded

Chris, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Samantha does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 06, 2024

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Employee Rating

Edwin was so helpful and understanding and stayed in touch through the process. His compassion and professionalism should be rewarded and acknowledged. More

by MDGRAYBEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Tom Clark Auto Park responded

Thank you for your kind words! Edwin is a great asset and we are glad to hear he provided an excellent experience for you. Sincerely, James Wood AutoPark Management | 940-591-9663

January 04, 2024

Dealership Rating
Employee Rating

Thanks for a great job. I will definitely see you there again in 5 thousand miles. More

by miguel.lubo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Tom Clark Auto Park responded

Miguel, thank you so much for your feedback. We appreciate building long-term customer relationships and we truly value your business. We look forward to assisting you again at your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

December 30, 2023

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Employee Rating

Very good service and communication. Edwin was exceptional! Past experiences have been good as well. More

by gsarcher01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Tom Clark Auto Park responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The James Wood Buick GMC Denton Team

December 28, 2023

Dealership Rating
Employee Rating

SERVICE AT THE JAMES WOOD IN DENTON IS ALWAYS EXCELLENT. .. EDWIN CHAN IS MY SERVICE WRITER AND IS OUTSTANDING More

by Nlburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Tom Clark Auto Park responded

Thanks for your outstanding review! I'm very happy to hear that Edwin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

December 28, 2023

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Employee Rating

EXCELLENT! ! Brandon & Edwin were very professional ! They met all the service needs for my truck & in did it all in a timely manner! Thank You Brandon & Edwin ! More

by narcisogarcia57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant, Brandon Stolp

Dec 29, 2023

Tom Clark Auto Park responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Brandon and Edwin were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

December 19, 2023

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Employee Rating

I've bought 2 vehicles thru This dealership. Have had consistent service while using their certified service. More

by SARASHELTON76227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Mike Belew , Jared Laska

Dec 20, 2023

Tom Clark Auto Park responded

Sara, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The James Wood Buick GMC Denton Team

December 16, 2023

Dealership Rating
Employee Rating

Fast and easy. Great communication. text messages were very useful. My son was able to work with tech easily. More

by ArgyleDad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Tom Clark Auto Park responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

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