Edwin Cotto | Page 32

Who Said Excellent Customer Service Is A Thing Of The Past? Sick and tired of all the back and forth finagling between the salesperson and the manager, my husband and I took our son's advice and sought out a c Sick and tired of all the back and forth finagling between the salesperson and the manager, my husband and I took our son's advice and sought out a car dealership in Orlando. Best. Decision. Ever! My husband spoke very frankly with Antonio Natera and said, "I'm looking for an Outback, with the cost of tax & title, out the door! Antonio asked for our particulars: year, color, etc. and promised to get back to us. He did! He gave us an out the door price. What dealership does that? We certainly couldn't find anyone in our area of Florida's panhandle willing to work with us. Not only did the dealership give us a great deal, Antonio offered to pick us up from the airport! And he did! When inspecting the vehicle, Antonio offered to push my wheelchair back into the building to get me out of the sun. He offered us drinks and snacks. Who does that? Antonio! I knew God had answered all of my prayers when the whole process flowed with ease: Edwin giving us a good price, Jon working out a great warranty deal, and did I mention the honest, professional, compassionate, detail-oriented, meet-all-your-needs Antonio? We really appreciated your willingness to help. Thanks so very much. May God continually bless you all! More

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Excellent job Angel did a fantastic job. He and I went through 2 different vehicles. He worked with me to get the vehicle. I am very satisfied with the work he d Angel did a fantastic job. He and I went through 2 different vehicles. He worked with me to get the vehicle. I am very satisfied with the work he did as well as the dealership did to ensure my lease option was successful and within my budget. More

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Im Loving it Great experience from beginning to end. Mike was knowledgeable, helpful, kind, funny, and trustworthy. He made us fell like what we wanted mattered Great experience from beginning to end. Mike was knowledgeable, helpful, kind, funny, and trustworthy. He made us fell like what we wanted mattered . Was at other dealerships and felt pressured into cars we didn't want. We knew we were at the right place as soon as we walked in. Everyone that worked there was kind and we didn't feel like we were being attacked as we were getting out of our car. Keep up the good work. More

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Repeat customer Trevor and the team made buying my new car painless. This is the second time I’ve made a deal with him and I doubt it will be my last. A kind, soft- Trevor and the team made buying my new car painless. This is the second time I’ve made a deal with him and I doubt it will be my last. A kind, soft-spoken man with a love for the cars he sells. Highly recommend him and the team at Sport. More

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Excellent service! Robert Duran listened to me from the beginning and never pushed me in any way. He gave me the utmost respect and courtesy and I would recommend everyo Robert Duran listened to me from the beginning and never pushed me in any way. He gave me the utmost respect and courtesy and I would recommend everyone who is interested in buying a car to see him. More

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Drove away satisfied Terry was extremely helpful, bumper to bumper, in seeing our lease of a new Ascent to completion. She was positive about both the product and the deal Terry was extremely helpful, bumper to bumper, in seeing our lease of a new Ascent to completion. She was positive about both the product and the dealership. She was persistent, without being overbearing, in all phases. It was a genuine pleasure to work with her. More

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Alex the Great! I had a great experience here. Alex treated me better than any sales person I encountered in town and made sure I had the right vehicle. This was back I had a great experience here. Alex treated me better than any sales person I encountered in town and made sure I had the right vehicle. This was backed up by Edwin who helped make the deal happen! They are the dream team at Sport Subaru. I will send all of my friends their way moving forward. After all of Thant greatness I got the pleasure of working with Will to get the deal finalized. He was great also and made sure i understood all papers signed. Alex to Edwin to Will. That’s what I expect my friends to get when they come to Sport Subaru. More

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Great Dealership Working with everyone at this dealership was overall a great experience, despite my first time buyer nerves. Terry was very helpful and friendly. She Working with everyone at this dealership was overall a great experience, despite my first time buyer nerves. Terry was very helpful and friendly. She listened to what I was looking for in a vehicle and allowed me to take plenty of time looking at different models and test driving. She made it clear she was not pressuring me to purchase and prioritized my needs over the sale. Edwin and William were both very knowledgeable and answered all of my questions patiently and thoroughly. Everyone was very upfront throughout the entire process. Loving the new Crosstrek! More

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Awesome Experience! After a couple of weeks searching for our daughter 1st car, we were frustrated and feeling down. When we arrived at this dealership and started worki After a couple of weeks searching for our daughter 1st car, we were frustrated and feeling down. When we arrived at this dealership and started working with Adam, we realized this location was special. He treated her with admiration since she saved up to buy her 1st car while the other dealers never even talked to her. He was awesome, never pressured us and gave us the deal we were hoping for. It wasn't just Adam, it was everyone we encountered so I think it is the way they do business there. Awesome experience and we will definitely be there for our next purchase. Thank you Adam for help my daughter achieve her goal at finally purchasing the car of her dreams! More

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How Buying a Car Should Always Be I had an amazing experience with this dealership; there was absolutely ZERO pressure and they were upfront about everything. I went to see if I could I had an amazing experience with this dealership; there was absolutely ZERO pressure and they were upfront about everything. I went to see if I could return my 2016 Outlander off lease and get into a new lease with the same model and trim for around the same price I was currently paying. The new lease programs they had available did not put me close to what I was comfortable with paying, but they gave me an option I would have never dreamed of and that was a purchase. For the same money I was going to put down I got to actually purchase the vehicle for just slightly higher than I was looking to spend on a lease, but I am actually BUYING the car. These guys did the work; they want you to have a great buying experience. Dealing with Angel was like dealing with your friend; he was honest and realistic about everything and he showed you everything throughout each step of the process. He was totally upfront and that really made the entire process worth it. It felt like we were there for a long time, but that's because they were there behind the scenes finding every option available to put us in the vehicle we wanted and as close to the price we wanted as possible. Do the research and you will see that numbers don't lie and neither do they. Even getting through finance was a breeze; Will gave us no pressure to purchase the add-on warranty's (trust me they are worth it for the price) and made everything as straight forward as possible. I already know the service department is great and this just rounds everything off quite nicely. More

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