Edwin Cotto | Page 32

Hassle Free Sales/Buying Experience Let me start off by saying that I think car shopping is STRESSFUL. It's even more stressful when it's kind of forced, after a car accident and a total Let me start off by saying that I think car shopping is STRESSFUL. It's even more stressful when it's kind of forced, after a car accident and a totaled vehicle. I checked out vehicles at a few locations. When I showed up to Sports Subaru I met Wes. You can immediately tell that he's a nice guy. I told him what I was looking for and he took my out to the lot to show me the Crosstrek. He took the time to thoroughly show me all of the features and we went on a test drive. We came back and spoke about prices and what I was looking for. I made it VERY clear, almost immediately, that I would NOT be purchasing a vehicle that night. End of story. He was completely understanding and did not push. He asked if he could follow up that coming Friday, it was only Tuesday so I said yes. Wednesday, I reached out to Wes with EXACTLY what I wanted - Color - Features - ETC. I was SET on what color and features that I wanted and not budging. Let's be real, when you are buying a BRAND NEW 2019 Crosstrek, you want what you want. Wes was understanding and did some digging. He told me there was ONE in the state of Florida that was Sunset Orange and had all of the features. I went back down to Sports Subaru that night so we could figure out getting this Crosstrek. I was very adamant that I wanted THAT ONE Crosstrek and that I wasn't going to get anything except that. If I was going to spend the money, that's what I wanted. I am very stubborn when I want what I want. Wes and team worked together to get it done for me. The Sunset Orange Crosstrek was mine. We went through and filled out the paperwork. As anyone who has car shopped knows, it was a tedious process, but it went smoothly. Wes was very attentive. He made sure we had water to drink - offered snacks if we wanted - just wanted to keep us comfortable while going through the process. On Wednesday and Friday, we completed the paperwork and were ready to go. The car arrived on Friday. It is beautiful and everything and more than I could want. Wes knew I was waiting - IMPATIENTLY - and sent me pictures of it before I even came to pick it up. When I got there, Wes showed us the car, the ins and outs, then we were in to sign paper with John Frisby, who, himself, was quite awesome. Wes hasn't lost contact since I left on Friday though. He has contacted me to make sure I didn't have any questions/to make sure everything follows through. He is committed to what he does and to his customers. I would DEFINITELY direct ANYONE to Wes for their vehicle purchases! :) More

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Don Mealey Subaru Our experience at Don Mealey was nothing but an absolute pleasure! Jonathon Hernandez was so thorough in explaining everything to us and he and Edwin Our experience at Don Mealey was nothing but an absolute pleasure! Jonathon Hernandez was so thorough in explaining everything to us and he and Edwin were both so patient and helpful! We were in and out very quickly and efficiently. We will most definitely be returning to buy any other vehicles and we will also recommend them to everyone we meet. We were very very pleased with our visit! More

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Great experience! Everyone I encountered at the dealership was friendly and they all seamed happy. I loved the fact that they didn’t push the sale and even gave me time Everyone I encountered at the dealership was friendly and they all seamed happy. I loved the fact that they didn’t push the sale and even gave me time to discuss it with my family!! I am thankful to Alex and the entire team!! More

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Trevor Jeffrey Trevor was very helpful in helping us find a new car. He was ready with the car we thought we wanted when we arrived. It didn’t have all the features Trevor was very helpful in helping us find a new car. He was ready with the car we thought we wanted when we arrived. It didn’t have all the features we needed so he helped us find another car. We are grateful for his patience and service! More

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I bought a car while juggling a baby! Thanks, Wes! I can’t recommend Wes Alcon enough. I wanted a hassle-free car buying experience. We did the majority of the work before I even saw the car. I came I can’t recommend Wes Alcon enough. I wanted a hassle-free car buying experience. We did the majority of the work before I even saw the car. I came in late on a Friday with a baby in arms and a hungry / bored / tired preteen in my ear, and left in under 2 hours with a better car than I had actually come to see, and better financing rate than I can get from my credit union. If anyone can buy a car under those circumstances, it’s only with the best of service. More

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Amazing service Alex Tamer and Edwin Cotto made this the easiest and fasted purchase experience we have ever made and this is our 4th vehicle from them. Alex Tamer and Edwin Cotto made this the easiest and fasted purchase experience we have ever made and this is our 4th vehicle from them. More

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Best dealer experience to date I’ve boufht many used cars & 3 new cars. This has been my best car buying experience to date. I drive a semi truck across the lower 48 states. I did t I’ve boufht many used cars & 3 new cars. This has been my best car buying experience to date. I drive a semi truck across the lower 48 states. I did the entire deal over the phone, just had to pop in, sign the paperwork & drove off with a new Legacy. Will recommend my team, Josa Martinez, Edwin Cotto & William Martinez, to anyone who asks. More

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One of my best purchasing experiences! Once my initial requests regarding the entire purchasing process were understood, the buying experience became much simpler for all involved. I had do Once my initial requests regarding the entire purchasing process were understood, the buying experience became much simpler for all involved. I had done all of the research that I needed to do, and did not, and was not going to get involved in the “sales pitch” process. Wes was extremely understanding and did everything within his power to communicate my position to all involved. I am extremely happy with my Subaru WRX purchase! More

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Happy customer Bought buying a car to a different level. Michael was great . Never felt pressured and felt like they truly cared about me. Will buy from again Bought buying a car to a different level. Michael was great . Never felt pressured and felt like they truly cared about me. Will buy from again More

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Excellent Overall Experience If you are interested in purchasing a Subaru, I highly recommend this dealer, especially Alex our sales person. He got my family everything that we wa If you are interested in purchasing a Subaru, I highly recommend this dealer, especially Alex our sales person. He got my family everything that we wanted in a car and more for the right price. Also I would like to also recommend Liz on the finance side of the purchase. She got me a better financing option than the one I brought myself and assisted me in getting the right warranty package for the car. Thank you both! More

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