It was a long process, at no fault of Sullivan Cadillac,
but my car is finally ready. I appreciate being kept up to date with the status and them getting my car back as quickly as possible.
but my car is finally ready. I appreciate being kept up to date with the status and them getting my car back as quickly as possible.
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by BRANDI.MARTIN3
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2025 -
Sullivan Cadillac responded
Thank you for your kind words, Brandi! We truly appreciate your patience throughout the process. We're glad to hear that you were kept informed and that your car is finally ready. At Sullivan Cadillac, we strive to provide excellent service, and your feedback means a lot to us. We look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
Was very helpful.
Took time taking care of my car. Very good job. Well done.
Took time taking care of my car. Very good job. Well done.
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by LATRACEJOSEPH
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2025 -
Sullivan Cadillac responded
Thank you for your kind words, Latrace! We truly appreciate you taking the time to share your experience with us at Sullivan Cadillac. It's great to hear that our team was able to take good care of your car. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Service is always easy.
Very accommodating for dropping off and picking up. It Makes it easy to do during the work day.
Very accommodating for dropping off and picking up. It Makes it easy to do during the work day.
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by TRACEY14
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2025 -
Sullivan Cadillac responded
Thank you for your feedback, Tracey! We're glad to hear that your service experience at Sullivan Cadillac is always easy and accommodating, especially with the convenience of drop-off and pick-up. We appreciate you taking the time to share your thoughts, and we look forward to seeing you again.
Sincerely,
The Sullivan Cadillac Team
My experience with Sullivan and Edwin was good.
Will be bringing my car back for service
Will be bringing my car back for service
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by TPARC27
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2025 -
Sullivan Cadillac responded
Thank you for your positive feedback! We're thrilled to hear that you had a good experience with Edwin at Sullivan Cadillac. We look forward to seeing you again when you bring your car back for service. Safe travels until then!
Sincerely,
The Sullivan Cadillac Team
We were treated well and our Lyriq was serviced quickly .
Thank you for your great communication
Thank you for your great communication
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by rbjknoyes
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2025 -
Sullivan Cadillac responded
Thank you for your feedback! We are glad to hear you had a great experience at Sullivan Cadillac and that your Cadillac Lyriq was serviced quickly. Great communication is very important to us, and we appreciate you recognizing that. We look forward to serving you again in the future.
Sincerely,
The Sullivan Cadillac Team
Edwin is a rock star, Customer lounge dirty and not
Cadillac standards in my opinion
Cadillac standards in my opinion
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by JANDRISIN
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2025 -
Sullivan Cadillac responded
Thank you for your feedback. We appreciate your kind words about Edwin. However, we understand your concerns regarding the cleanliness of our customer lounge. At Sullivan Cadillac, we strive to maintain high standards throughout our facility. Your input is valuable, and we encourage you to reach out to us directly so we can discuss this matter further. Thank you for bringing this to our attention.
Sincerely,
The Sullivan Cadillac Team
We always have a great experience at Sullivan Cadillac
dealer. Edwin is consistently professional, helpful, and knowledgeable. Whether we’re in for routine service or anything else with our Escalade, he m
dealer. Edwin is consistently professional, helpful, and knowledgeable. Whether we’re in for routine service or anything else with our Escalade, he makes the process smooth and stress-free. Highly recommend!
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by JAYNIKKINIX
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review, Jay! We're glad to hear that you always have a great experience at Sullivan Cadillac, and it's fantastic to know that Edwin has made your visits smooth and stress-free. Your recommendation means a lot to us! We look forward to assisting you and your Escalade again in the future.
Sincerely,
The Sullivan Cadillac Team
The best I have deel with in my life buying cars.
Was at this dealership
Was at this dealership
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by LRAINS56
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2025 -
Sullivan Cadillac responded
Thank you for taking the time to leave us a review! We greatly appreciate your kind words about your experience at Sullivan Cadillac. We're thrilled to hear you found the process of buying a car with us so positive. We look forward to seeing you again for your next vehicle purchase!
Sincerely,
The Sullivan Cadillac Team
Edwin always takes great care of my car!
!
And makes service work in my schedule.
Thank you Edwin!!
!
And makes service work in my schedule.
Thank you Edwin!!
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by decoratingwithb
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2025 -
Sullivan Cadillac responded
Thank you for your review! We’re happy to hear that Edwin has been taking great care of your vehicle and accommodating your schedule at Sullivan Cadillac. Your satisfaction is our priority, and we appreciate you sharing your experience. We look forward to seeing you again soon.
Sincerely,
The Sullivan Cadillac Team
Love your dealership , thank you Edwin so helpful so
awesome I will certainly bring my car back to your dealership
awesome I will certainly bring my car back to your dealership
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by DONNA1005
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
The man that moved my car to the back thank you
Aug 10, 2025 -
Sullivan Cadillac responded
Thank you so much for your wonderful review, Donna! We're thrilled to hear that you had a great experience at Sullivan Cadillac and that Edwin was able to assist you so effectively. We look forward to welcoming you back when you bring your car in again!
Sincerely,
The Sullivan Cadillac Team
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