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Edwin Mejia
Edwin Mejia at Sullivan Cadillac

Edwin Mejia | Page 8

Service Advisor

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

4.8
106 Reviews
4.8

106 Reviews

Write a Review

106 Reviews of Edwin Mejia

September 19, 2025

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Employee Rating

Service department is really spectacular, the manager of the service department could not have been better, what's able to take the car in check it out, wash it and hand me back my keys with a smile. More

by allangack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Jared Reynolds, Bob Vitrano, Estefania Adaro, Jeffrey Larson, John Sandiford , Jeffrey Mayorga

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Sep 20, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Allan! We truly appreciate your kind words about our service department and the manager. At Sullivan Cadillac, we strive to provide the best service experience possible, and we're thrilled to hear that you had such a positive visit. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

Sep 20, 2025

allangack responded

I truly appreciate the opportunity to express my heart felt feelings about Sullivan Cadillac. Thank you

September 18, 2025

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Employee Rating

I was working with Edwin on getting my XT4 towed in. When I called back and John answered and informed me that Edwin had already booked me an appointment. Got my car in and they started working on it ri More

by OGEECHAUN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sandiford

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Sep 18, 2025

Sullivan Cadillac responded

Thank you for sharing your experience! We’re glad to hear Edwin and John worked together to get your Cadillac XT4 taken care of quickly. We appreciate your trust in us and look forward to assisting you again anytime you need. Sincerely, The Sullivan Cadillac Team

September 17, 2025

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Employee Rating

I am very happy with the service provided to me during the last visit at the dealership More

by samuelspatidar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Estefania Adaro, Jeffrey Larson, John Sandiford , Jeffrey Mayorga

Print
Sep 18, 2025

Sullivan Cadillac responded

Thank you for your review, Samuel! We're pleased to hear you were happy with the service during your last visit to Sullivan Cadillac. We appreciate your support and look forward to welcoming you back in the future. Sincerely, The Sullivan Cadillac Team

September 17, 2025

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Employee Rating

I had to wait 2. 5 hours for oil change and tire rotation. Too long. More

by RGENE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 17, 2025

Sullivan Cadillac responded

Thank you for your feedback. We understand that waiting 2.5 hours for an oil change and tire rotation is longer than expected, and we appreciate you bringing this to our attention. Please feel free to contact us directly at Sullivan Cadillac so we can discuss your concerns further. Your experience is important to us. Sincerely, The Sullivan Cadillac Team

September 11, 2025

Dealership Rating
Employee Rating

It’s always nice to deal with Edwin. He is always so helpful and friendly ! More

by barbbobs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 12, 2025

Sullivan Cadillac responded

Thank you for your kind words! It's fantastic to hear that you had a great experience with Edwin at Sullivan Cadillac. Our team takes pride in providing helpful and friendly service. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

September 09, 2025

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Employee Rating

Service representative Edwin was extremely helpful as he was the first time I was there he helped me through a problem with GM care and we were able to iron out and complete the repair through his research. More

by bobashaw17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 10, 2025

Sullivan Cadillac responded

Thank you for your kind words, Bob! We're happy to hear that Edwin provided you with such helpful service during your visits to Sullivan Cadillac. His dedication to assisting our customers is truly appreciated. We look forward to welcoming you back and providing you with the same great experience next time! Sincerely, The Sullivan Cadillac Team

September 04, 2025

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Employee Rating

Excellent customer service. After our great customer service experience at Sullivan, my husband tells me he wants us to always own a cadillac. More

by TGODDARD100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 04, 2025

Sullivan Cadillac responded

Thank you for the great feedback! We're happy to hear about your excellent experience at Sullivan Cadillac. It's always our goal to provide outstanding customer service, and we're glad to know it made such a positive impression on you and your husband. We look forward to assisting you both in the future. Sincerely, The Sullivan Cadillac Team

September 03, 2025

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Employee Rating

Bought car Cadillac Certified Pre Owned and it’s been in your Shop three times with no resolution with the camera not functioning?! We are so disappointed with our recent purchase! Our CPO Vehicle has been More

by ecyockey46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joey Frampton , Jeffrey Mayorga

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Sep 03, 2025

Sullivan Cadillac responded

Thank you for your feedback. We understand your frustration and appreciate you bringing this issue to our attention. Our team strives to maintain the highest standards at Sullivan Cadillac, and it seems that we have not met your expectations. We encourage you to reach out directly if you'd like to discuss this further. Thank you for your understanding, and we look forward to assisting you. Sincerely, The Sullivan Cadillac Team

August 31, 2025

Dealership Rating
Employee Rating

They are very nice very easy to deal with. Attentive service and also very professional More

by ROBYNCHAMBERLAIN423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Estefania Adaro, Jeffrey Larson, John Sandiford , Jeffrey Mayorga

Print
Aug 31, 2025

Sullivan Cadillac responded

Thank you for your kind words, Robyn! We're thrilled to hear that you found the team at Sullivan Cadillac to be nice and attentive during your visit. Your satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

August 29, 2025

Dealership Rating
Employee Rating

on time and very friendly. the work they did was professional and result was perfect More

by JCORN41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 29, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Sullivan Cadillac to be friendly and professional, and that you were pleased with the results. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

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