Originally from New York City, grew up in Hudson County, father of three and one English Bulldog named Lilly. Enjoy spending time with the family. Occasionally enjoy a nice cigar and a good bottle of red wine. Love what I do and I am privileged to work with such a great group of people.
Read moreDealership Experience
16 yrs, 6 mos
Industry Experience
22 yrs, 7 mos
Languages Spoken
English
Spanish
360 Reviews
Write a Review360 Reviews of Edwin Mercedes
April 18, 2019
Great experience from start to finish Prompt and thorough responses to multiple question about a variety of cars up to and including getting my new SQ5. Thanks. Only regret, which is my Prompt and thorough responses to multiple question about a variety of cars up to and including getting my new SQ5. Thanks. Only regret, which is my fault, is that I should have done repeated test drives to make sure I settled on the car I really wanted. More
Other Employees Tagged: George Vega
February 25, 2019
New lease A5 Awesome group of people, Mattew Bae was very proffesional, knowledgeable and handled the transaction in a fast and efficient manner. Closing took 20 m Awesome group of people, Mattew Bae was very proffesional, knowledgeable and handled the transaction in a fast and efficient manner. Closing took 20 min, smooth not pushy. This is my 5th Audi. I followed Anthony Riccardi (who is an extraordinary part of Bensel Bush team) from Town Audi and this is my 2nd car with your store. More
Other Employees Tagged: Rich Barbalat, Anthony Riccardi, Matthew Bay
February 09, 2019
Amazing Usually , a car buying experience is torture ! Not with Audi of Meadowlands . Alexy Kyriakou was sent from heaven . From the first moment he meet us,h Usually , a car buying experience is torture ! Not with Audi of Meadowlands . Alexy Kyriakou was sent from heaven . From the first moment he meet us,he genuinely wanted us happy . He worked dillegently to get us the car of our dreams . When we picked up our Q5 he had a lovely note on our truck 💜. Alexy took the time to go over all the special features in the truck . He also had it set up for some auto features like side mirrors going up when you lock the doors . The fianance process was simple. Christine was prepared and explained everything in detail . Edwin was also amazing . He made sure we were taken care of . All in all the best car buying experience of our lives . I really wanted a Volvo but after this process I’m an Audi owner for life . More
Other Employees Tagged: Alex Kyriakou , Christine Pham
December 08, 2018
Consistently Best Car Buying Experience When the time came to purchase my Audi A7, I knew Audi Meadowlands was the place to go; I've gotten my Audi Q5 from them and Edwin was a pleasure to d When the time came to purchase my Audi A7, I knew Audi Meadowlands was the place to go; I've gotten my Audi Q5 from them and Edwin was a pleasure to deal with while getting my Q5. For my A7, Michael Boden was the salesperson. Michael went above and beyond in this process, it took over 4 months to be able to locate the right car and delivery it since there was a stop sale on the vehicle. However, during this time, Michael was extremely responsive and patient. He always kept me up to date, and went above and beyond until the exact car I wanted was secured. Furthermore, Audi Meadowlands consistenly delivers up-front and extremely competitive pricing, other dealerships in the area do not even come close. I highly recommend Audi Meadowlands and look forward to go back there in the future for my next Audi. More
Other Employees Tagged: Michael Boden
December 04, 2018
Lease of Q5 It was a great experience to meet Edwin, Alex and Christine! Their professionalism and hospitality made the whole process of leasing of the new veh It was a great experience to meet Edwin, Alex and Christine! Their professionalism and hospitality made the whole process of leasing of the new vehicle a pleasure! Thank you!!! Best wishes!!! More
Other Employees Tagged: Alex Kyriakou , Christine Pham
October 25, 2018
Overall Great Experience This is the second vehicle we have acquired from Audi Meadowlands. First one was a lease and this second one was a used purchase. Everyone we personal This is the second vehicle we have acquired from Audi Meadowlands. First one was a lease and this second one was a used purchase. Everyone we personally dealt with from Stan to Alex to Christine were all just fantastic!! The salesman Stan was top notch and answered all of my questions and concerns. He followed up with me pretty much through the entire process within minutes of contacting him whether it be with a question I had and allayed any concerns I may have had with my purchase. I can't say enough good things about Stan but will say he is definitely an asset to your organization. Since this was a used vehicle purchase there were some minor concerns that I had but they were quickly and easily dealt with to my satisfaction by Stan and the Service Manager Alex. Ms. Christine Pham handled any and all of my trepidations with the actual financing of the vehicle and made me feel completely comfortable and at ease with my purchase. As for Mr Edwin Mercedes, the General Manager, although I did not personally meet with him I was contacted via email to ensure that there were no outstanding issues with the vehicle that needed to be addressed and that the entire experience was to my satisfaction which it was. The level of service I have enjoyed at Audi Meadowlands is pretty much unparalleled and that is why I do intend on revisiting it in the future. Even when I bought my first vehicle in on occasion for scheduled service it was completely stress and hassle free dealing with the employees I have dealt with at this dealership. I would highly recommend them to anyone looking to purchase or lease an Audi. More
Other Employees Tagged: Stan Boksz , Alex Mercedes, Christine Pham
October 20, 2018
1st year service Friendly, thorough and curtious service and was done in under 2 hours. Loved the new video sent to me showing how the service went. Excellent touch! Friendly, thorough and curtious service and was done in under 2 hours. Loved the new video sent to me showing how the service went. Excellent touch! More
Other Employees Tagged: Steve Seigal, Yvonne Yulan
September 25, 2018
Exceptional buying process and service Everyone was not only engaged in my process but all those involved exceeded my expectations of service standards. Fernando, Alejandro, and Edwin! The Everyone was not only engaged in my process but all those involved exceeded my expectations of service standards. Fernando, Alejandro, and Edwin! The best! I'll be back in the future! More
Other Employees Tagged: Fernando O'brien, Alex the used inventory sales manager
September 25, 2018
Audi Meadowlands Every person I came in contact with was extremely professional, knowledgeable, and friendly. It was a wonderful dealership experience from start to fi Every person I came in contact with was extremely professional, knowledgeable, and friendly. It was a wonderful dealership experience from start to finish, including the tutorial on how to use my new car before driving away! More
Other Employees Tagged: Alex Kyriakou
August 22, 2018
Quick and Painless, thanks to Aaron Varela Our sales rep, Aaron Varela was very attentive to our needs, went above and beyond to make sure it was a smooth process. The entire staff from sales t Our sales rep, Aaron Varela was very attentive to our needs, went above and beyond to make sure it was a smooth process. The entire staff from sales to magement (Edwin Mercedes) were so helpful. Thanks to Christine P. for being so quick with our paperwork. We will be back soon. More
Other Employees Tagged: Aaron Varela , Christine Pham, Aaron Varela

