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Edwin Thalhammer

Overview Reviews (190) Inventory (201)

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Edwin Thalhammer

Edwin Thalhammer | Page 10

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4

190 Reviews

Overview Reviews (190) Inventory (201)

4.4

190 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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190 Reviews of Edwin Thalhammer

July 18, 2022

Dealership Rating

Employee Rating

Well done. Service on the appointment time was good. Agent was good. Everything went as expected. Service on the appointment time was good. Agent was good. Everything went as expected. More

by LTGREIFER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Lori Devega, Josie Garcia, Julianna Uriostequi , Tony Coyoc, Brenda Ramirez, Elena Soriano, Dakota Younglove

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Jul 18, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

July 14, 2022

Dealership Rating

Employee Rating

I use Lexus all the time and it is a Good service. I am very happy with it and keep up the good work. thank you. I am very happy with it and keep up the good work. thank you. More

by ZULA1977

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 16, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

July 11, 2022

Dealership Rating

Employee Rating

The price for fixing the issue is significantly higher than National average and other local dealers. than National average and other local dealers. More

by YEL1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Jul 15, 2022 -

Lexus of Arlington responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out.

Jul 15, 2022 -

Lexus of Arlington responded

July 08, 2022

Dealership Rating

Employee Rating

Easy to make an appointment. Makes people when I got there. Got my car back timely and timely and very clean Makes people when I got there. Got my car back timely and timely and very clean More

by MIKE.DEMAR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 08, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback!

July 07, 2022

Dealership Rating

Employee Rating

Ed was very helpful with explaining all the issues with our vehicle, offered several solutions and advised on the best option. Very pleased our vehicle, offered several solutions and advised on the best option. Very pleased More

by urmanovs

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 07, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Edwin was able to help, and we hope to see you again!

July 01, 2022

Dealership Rating

Employee Rating

Ed is professional and calming. Thank the whole crew for the hard work and dedication to keep me safe on the road. May God bring love peace and blessing to Lexus dealership in Arlin Thank the whole crew for the hard work and dedication to keep me safe on the road. May God bring love peace and blessing to Lexus dealership in Arlington Heights !! More

by drchao

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 02, 2022 -

Lexus of Arlington responded

Dr. Chao, Thank you for taking the time to share your feedback with us. Edwin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 30, 2022

Dealership Rating

Employee Rating

Very courteous advisor very clean show room everyone was friendly. The only thing was the service took longer than estimated no one updated me on that. friendly. The only thing was the service took longer than estimated no one updated me on that. More

by fredz37

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 30, 2022 -

Lexus of Arlington responded

It's great to hear that Ed and our team provided you with good customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

June 27, 2022

Dealership Rating

Employee Rating

I appreciate the courtesy and the loaner vehicle provided. In particular, Ed was very helpful. provided. In particular, Ed was very helpful. More

by carbuyer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 28, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our Ed and team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 23, 2022

Dealership Rating

Employee Rating

I like the professional services of the Lexus workers. The service is fast always able to accommodate needs. The service is fast always able to accommodate needs. More

by YTREYSMAN13

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 24, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 21, 2022

Dealership Rating

Employee Rating

Perfect service, but little bit long waiting time. Happy Father's day. See u next time Happy Father's day. See u next time More

by IGMOSS1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 22, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

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