Edwin Thalhammer
Edwin Thalhammer at Lexus of Arlington

Edwin Thalhammer | Page 11

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
190 Reviews
4.4

190 Reviews

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190 Reviews of Edwin Thalhammer

June 17, 2022

Dealership Rating
Employee Rating

Great service department and I will be going back for all my service needs on my Lexus More

by Danielmpark123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2022

Danielmpark123 responded

Great service department and I will be back for sure.

June 15, 2022

Dealership Rating
Employee Rating

I rarely have a problem with my service. Everyone is very helpful & professional. When there was a problem, they went over and above to fix the issue. I always bring my new car in for servic More

by cns1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Josie Garcia

Jun 15, 2022

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 14, 2022

Dealership Rating
Employee Rating

Ed was attentive and helpful explaining the details. The facility made my wait comfortable.. I also enjoyed getting my car back cleaned. A big plus. More

by NIKI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Ed was able to help, and we hope to see you again!

June 10, 2022

Dealership Rating
Employee Rating

It went very well. Ed was great. He listened to my questions and responded promptly. More

by MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Lexus of Arlington responded

Thank you, Michael. We are very happy to hear that Ed and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 08, 2022

Dealership Rating
Employee Rating

Beautiful facility calming relaxing excellent job as always love coffee latte thank you for your service More

by Sylwia Surmacz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Lexus of Arlington responded

Thank you, Sylwia! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

June 08, 2022

Dealership Rating
Employee Rating

Arlington Lexus is huge dealer and service center. Their show room and service facility has nice and clean rest area with lots of condiments. I had no appointment but the service representative help More

by JASONPARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us, Jason. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 08, 2022

Dealership Rating
Employee Rating

Making an appointment for my 10,000 mile service was quick and easy. I brought my car in a little before my scheduled arrival. The service was done quickly and I was out of there in about 1 hour 15 mi More

by CATHYSILVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Lexus of Arlington responded

Thank you for your very kind review, Cathy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ed and our team here at Lexus of Arlington.

June 07, 2022

Dealership Rating
Employee Rating

Ed the service manager is outstanding. He always goes above and beyond to satisfy his customer. More

by ILMACHINE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 08, 2022

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Edwin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 06, 2022

Dealership Rating
Employee Rating

I have bought many Lexus vehicles over the year from ARLINGTON Lexus and I have always been very very pleased with their service department More

by LAURENCE.JACOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Lexus of Arlington responded

Laurence, Thank you so much for your excellent review! We are so glad that Edwin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

June 06, 2022

Dealership Rating
Employee Rating

Ed was great. Saved me some money too. Kind of a long stay but I didn’t mind because they have a great waiting area including the upstairs with the theater, game r More

by dpark13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Lexus of Arlington responded

It's great to hear that Edwin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

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