Edwin Thalhammer | Page 13

It is nice, cozy and always clean place, very friendly, professional and knowledgeable employees. I really like how the do services. professional and knowledgeable employees. I really like how the do services. More

by gorohovskyv Verified Customer Verified Customer

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Advisor was great and all work done promptly and got loaner and vehicle was washed. loaner and vehicle was washed. More

by RHEINRICH Verified Customer Verified Customer

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Everyone is really cool. All super knowledgeable and ready to help me make sure my car runs really well All super knowledgeable and ready to help me make sure my car runs really well More

by Prithu Verified Customer Verified Customer

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Sales process was very easy. The finance department was overbearing on trying to upsell the extended warranty. The service department is helpful and not pushy. The finance department was overbearing on trying to upsell the extended warranty. The service department is helpful and not pushy. More

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Ed, the service rep was well informed and explained the service that was required in detail service that was required in detail More

by MIKE@DESPLAINESGLASS Verified Customer Verified Customer

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Nice Experience . Service advisor was very professional and explained everything in detail.Will visit again. Service advisor was very professional and explained everything in detail.Will visit again. More

by suparno_basu Verified Customer Verified Customer

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Greeted A+, service A+, vehicle cleaned A+, front desk A+, timing A+, staff A++, your rating A+ A+, timing A+, staff A++, your rating A+ More

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The service was very thorough and addressed the concern that I had about the noise the car was making. Took care of a recall that I was not aware was on my vehicle and even filled my car up with gas for me that I had about the noise the car was making. Took care of a recall that I was not aware was on my vehicle and even filled my car up with gas for me. Peter in tech even took the time to adjust the settings on my navigation as it was driving me nuts on the highways! More

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Ed had me in and out in less than hour and a half while I waited. Was able to us her waiting room to do some work and video conference calls. Saved me on commuting back to the office and then back to the dea waited. Was able to us her waiting room to do some work and video conference calls. Saved me on commuting back to the office and then back to the dealership to pick up the car. All pretty seamless. Only downside is that Lexus doesn’t offer WiFi in their waiting area. Doesn’t make sense to have a nice waiting area with separate seats to work at and no WiFi. Used my phone as a hot spot but seems penny wise and dollar foolish for a brand as reputable as Lexus. More

by jimmyd02 Verified Customer Verified Customer

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Went for Bluetooth problem, I was told to come back since the consultant was not able to figure out. I went back the 2nd time when Technology guy was on, I was asked to pay $185.00 to troubleshoot, at the en the consultant was not able to figure out. I went back the 2nd time when Technology guy was on, I was asked to pay $185.00 to troubleshoot, at the end of 2.3 hours, I was told that they have no fix and I need to replace the entire system. I am extremely disappointed. Due to this, my rating reflects the service I received. My problem still not solved More

by binduthottapurathu Verified Customer Verified Customer

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