Edwin Thalhammer
Edwin Thalhammer at Lexus of Arlington

Edwin Thalhammer | Page 6

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
190 Reviews
4.4

190 Reviews

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190 Reviews of Edwin Thalhammer

November 03, 2022

Dealership Rating
Employee Rating

Very caring personnel and fast service. Also lots of goodies to make your wait more enjoyable. More

by staarduster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Lexus of Arlington responded

Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

November 02, 2022

Dealership Rating
Employee Rating

Ed T. is very considerate. Makes the experience very agreeable. Car drives better and was well cleaned. My appt. time was honored. More

by Julie McManus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Lexus of Arlington responded

Julie, We are very happy to hear Edwin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2022

Dealership Rating
Employee Rating

Love Lexus of Arlington. I have leased at least 6 cars from them. The service is great and so is everyone that is there More

by CHERYLM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Lexus of Arlington responded

Cheryl, Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

October 21, 2022

Dealership Rating
Employee Rating

Great service car was a return on time and clean I strongly recommend the place to my friends More

by BKKORDAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 22, 2022

Lexus of Arlington responded

Thank you so much for taking the time to leave our service department a five-star rating. We look forward to serving you in the future.

October 20, 2022

Dealership Rating
Employee Rating

Lexus of Arlington has always provided me with great service. Toyota of Arlington has always been a nightmare in dealing with their collision department for a past accident. Tony and Ed have been amazin More

by NANA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Coyoc

Oct 20, 2022

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Tony and Edwin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

October 19, 2022

Dealership Rating
Employee Rating

This dealership service continues to provide excellent service to our Lexus vehicles. Our service manager Ed Is always courteous & prompt. He will do what it takes to make things right. More

by Bill
Recommend Dealer
Yes
Oct 19, 2022

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ed and our team and don't hesitate to let us know if we can be of further assistance.

October 18, 2022

Dealership Rating
Employee Rating

We always go to this location to do service for all our Lexus vehicles. All service managers are great their. Lori was is awesome. More

by valzasl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Lori Devega

Oct 19, 2022

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. Lori and our service team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 18, 2022

Dealership Rating
Employee Rating

Ed was extremely helpful and Knowledgeable. It was pleasant experience to work with Ed and the team More

by bedria3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

bedria3 responded

Confirming

October 17, 2022

Dealership Rating
Employee Rating

Excellent! !!The service team is always very professional and provides the required and often suggests additional service to keep my older Lexus HS running great More

by Mch60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi

Oct 18, 2022

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

October 14, 2022

Dealership Rating
Employee Rating

Excellent service. Excellent service culture and service environment. I bypass several other Lexus dealerships for the 100 mile roundtrip - well worth it every time. More

by Max7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

Lexus of Arlington responded

Thank you so much for your kind words, Max, and for taking the time to leave us this wonderful feedback!

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