Edwin Thalhammer
Edwin Thalhammer at Lexus of Arlington

Edwin Thalhammer | Page 7

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
190 Reviews
4.4

190 Reviews

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190 Reviews of Edwin Thalhammer

October 13, 2022

Dealership Rating
Employee Rating

Extremely well behavior and kept the appointment on time. Professional dealings.good luck and keep it up. More

by Jacobthykkadvil
Customer Service
Recommend Dealer
Yes
Oct 14, 2022

Lexus of Arlington responded

It has been a pleasure serving you, Jacob. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

October 12, 2022

Dealership Rating
Employee Rating

Place is spacious and clean. Lots of seating area (big one at that) for those waiting for their service to get done. Has some snacks and drinks for customers as well. Staff is fr More

by APBATOCABE31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 06, 2022

Dealership Rating
Employee Rating

Excellent service advisors and service technicians. Clean customer waiting area with good selection of food and drinks More

by Spider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Lori Devega, Josie Garcia, Julianna Uriostequi , Tony Coyoc, Brenda Ramirez, Elena Soriano, Dakota Younglove

Oct 06, 2022

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 05, 2022

Dealership Rating
Employee Rating

Staff is always friendly and efficient so they make the experience of taking your in a pleasure More

by LUANNE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2022

Lexus of Arlington responded

Thank you so much for your excellent review, Luann! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

October 02, 2022

Dealership Rating
Employee Rating

Quick to the point team no games . Went it to buy a car left in about an hour and a half. Great experience! More

by M.GULLAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

September 29, 2022

Dealership Rating
Employee Rating

Excellent service. Service advisor keeps you well informed. Customer waiting experience is amazing. They review your past services and make sure all regularly schedu More

by smmagnuson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 22, 2022

Dealership Rating
Employee Rating

Did the good job on my brake nice waiting room pricey and took three hour to get my car in to check. More

by huylan63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. Edwin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 21, 2022

Dealership Rating
Employee Rating

Service was excellent from pick up of our Lexus to delivery later that day. This option alone made the service experience so much easier for us. Also, the videos of the various checks and work done w More

by golfguyw5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

September 21, 2022

Dealership Rating
Employee Rating

work was good and timely, Ed was very good to work with. Would recommend them. More

by plucansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ed met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

September 18, 2022

Dealership Rating
Employee Rating

Dealer matched Costco price on new set of tires. Service is always on time and Ed T was very helpful and responsive. More

by Christopher Dominik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Lexus of Arlington responded

Thank you for the kind words for our service department, Christopher! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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