Edwin Thalhammer
Edwin Thalhammer at Lexus of Arlington

Edwin Thalhammer | Page 8

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
190 Reviews
4.4

190 Reviews

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190 Reviews of Edwin Thalhammer

September 13, 2022

Dealership Rating
Employee Rating

An area of concern was placed under warranty so it could be taken care of at no cost. More

by Jpb4999
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 14, 2022

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 10, 2022

Dealership Rating
Employee Rating

Though there was an unexpected problem when I had an updated gps put in my car, they took care of it. I had a loaner that I used the 6 days it took to be corrected. In addition I received help to set More

by ROBBIEFRANKEL
Recommend Dealer
Yes
Sep 11, 2022

Lexus of Arlington responded

Thank you for your business, Robbie. We appreciate you taking the time to leave us a review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2022

Dealership Rating
Employee Rating

These guys do amazing work. Had me in and out in 30min and did a full workup of the vehicle condition. A+ More

by Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Marcin Ajdukiewicz, Lori Devega, Josie Garcia , Tony Coyoc, Brenda Ramirez, Elena Soriano

Sep 11, 2022

Lexus of Arlington responded

Thank you so much for your five-star review. We are so glad that we had the opportunity to work with you, and that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

August 31, 2022

Dealership Rating
Employee Rating

Very good service…. timely and helpful. The service department has always done an exceptional job. More

by Tony.lyfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Lexus of Arlington responded

Tony, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 30, 2022

Dealership Rating
Employee Rating

Work done on time. Loaner provided for longer appointments. When waiting comfortable area and many beverages More

by mkoslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2022

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

August 27, 2022

Dealership Rating
Employee Rating

Very Good , very clean very knowledgeable great to work with,, will buy my next car there 👍 More

by TARANKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2022

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

August 24, 2022

Dealership Rating
Employee Rating

My debt battery was dead and my car was stuck in the garage. I called and talked to Chris & he had a nice young man come out within 20 minutes to jump my car. He followed me to the service Center and More

by Neens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Lori Devega, Julianna Uriostequi , Tony Coyoc, Dakota Younglove

Aug 25, 2022

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 20, 2022

Dealership Rating
Employee Rating

Have performed great service at market cost , service writers perform a great service , prompt and fast More

by Bgdtch1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2022

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Edwin was able to help, and we hope to see you again!

August 20, 2022

Dealership Rating
Employee Rating

Service department clean as a whistle. Very satisfied with the work and the communication. Great job very happy! More

by barbara_levin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2022

Lexus of Arlington responded

Barbara, Thanks for sharing your thoughts about your service experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

August 19, 2022

Dealership Rating
Employee Rating

Service good. Don’t like fact that they always mess with car settings. Mirror, seats, lights and computer info. More

by GGILIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2022

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

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