Efrain Hidalgo
Efrain Hidalgo at Germain Mazda West

Efrain Hidalgo

Parts Associate

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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4.9
27 Reviews

I’m a dedicated member of the Parts Department with five years of experience in the industry. I focus on helping customers and technicians find the right parts quickly and efficiently, with an emphasis on accuracy and dependable service.

Dealership Experience

1 yr, 7 mos

Industry Experience

4 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.9

27 Reviews

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27 Reviews of Efrain Hidalgo

February 06, 2026

Dealership Rating
Employee Rating

Took awhile but thorough and provide me with nice vehicle while repairs were being done. More

by kevinwells1971
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo

Feb 06, 2026

Germain Mazda West responded

Thanks for the awesome review of Germain Mazda West!

January 08, 2026

Dealership Rating
Employee Rating

The best ! Great waiting area , clean restroom , great service representative , no charge for maintenance service. They get a 10 ! More

by not quite slim
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo

Jan 09, 2026

Germain Mazda West responded

We love hearing this! Thank you for choosing Germain Mazda West and sharing your support for our team. We hope to see you again down the road!

December 23, 2025

Dealership Rating
Employee Rating

I always take my car to Germain Mazda for service! It’s always done right the first time and the staff is super friendly! More

by johnely212
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda, Jolie Carroll

Dec 24, 2025

Germain Mazda West responded

Thank you for trusting our team with your car and for sharing your support, John! We appreciate your business and are looking forward to your next visit! - The Germain Mazda West Team

December 12, 2025

Dealership Rating
Employee Rating

I was very satisfied with the customer service they were polite and very helpful I would definitely recommend them. Thank you More

by dbrh_wtrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Dalton, Cameron Allen, Jolie Carroll , Jason Masteller

Dec 14, 2025

Germain Mazda West responded

We’re so pleased to see your recommendation of Germain Mazda West! Thank you for your support and kind words about our helpful team, we hope to welcome you back again in the future.

November 22, 2025

Dealership Rating
Employee Rating

Checked out where my oil leak was at no cost and than made the decision not to have it fixed because of the expense. More

by richardlenyk
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda, Jolie Carroll

Nov 24, 2025

Germain Mazda West responded

Richard, we're glad we could assist you with your oil leak at Germain Mazda West. Please don't hesitate to reach out if you need anything else in the future!

November 01, 2025

Dealership Rating
Employee Rating

We were kept in the loop every step of the way. They provided fair and knowledgeable service. Quick turn around. More

by nickw
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda

Nov 04, 2025

Germain Mazda West responded

Nick, we're thrilled you felt informed and well taken care of at Germain Mazda West. Thank you for your kind words!

September 29, 2025

Dealership Rating
Employee Rating

Great experience all the way through! !! I will return! Three cheers for your team at Mazda West! More

by ANEHENRICKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skyler Pollock, Jolie Carroll

Oct 01, 2025

Germain Mazda West responded

Thank you for your confidence in Germain Mazda West, and for your business. We are grateful to have you as a customer!

August 14, 2025

Dealership Rating
Employee Rating

My best experience with Mazda was dealing with the service center at Mazda West, and Ron, along with his team. More

by Erich
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda

Aug 14, 2025

Germain Mazda West responded

Erich, thank you for sharing your experience with Ron and our service team! We appreciate your business and welcome you back to Germain Mazda West at any time. Safe travels!

August 07, 2025

Dealership Rating
Employee Rating

Always fast and great service with Germain Mazda West! Wouldn’t take my car anywhere else. More

by SPENCERSMITH0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda, Jolie Carroll

Aug 11, 2025

Germain Mazda West responded

Thanks so much, Spencer. We look forward to your next visit to Germain Mazda West!

August 02, 2025

Dealership Rating
Employee Rating

Good customer service, great communication. Honored my 90 day warranty when my AC went out. I will definitely recommend this dealership! More

by NUNAMTAM346
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda, Eric Henry , Phill Erwin

Aug 05, 2025

Germain Mazda West responded

We’re so glad we could help at Germain Mazda West! Thanks for your recommendation!

1

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