
Efrain Lopez
Service and Pars Manager
Ken Garff Lexus of Santa Barbara
350 Hitchcock Way
Santa Barbara, CA 93105

41 Reviews
Write a Review41 Reviews of Efrain Lopez
December 04, 2020
Came in to have airbag replaced due to recall and ended up purchasing a vehicle. Very professional staff, Robin was awesome, and this dealership knows how to take care of it’s customers up purchasing a vehicle. Very professional staff, Robin was awesome, and this dealership knows how to take care of it’s customers More
Other Employees Tagged: James Porter , Robin Tidd
June 05, 2020
Robin did an excellent job. She was ready to serve when we got there and she made everything easy for us. We would recommend her highly we got there and she made everything easy for us. We would recommend her highly More
Other Employees Tagged: Xavier Rivas, Kevin Grant , Robin Tidd
February 06, 2020
Very personable as well as knowledgeable. Staff. I Very personable as well as knowledgeable. Staff. I enjoyed the non-pressure atmosphere. The refreshments were a nice touch. This is the place I woul Very personable as well as knowledgeable. Staff. I enjoyed the non-pressure atmosphere. The refreshments were a nice touch. This is the place I would send my friends. More
Other Employees Tagged: Glauco Pergolizzi, James Porter
January 29, 2020
Excellent costumer service.Sales and service department Excellent costumer service. Sales and service department people always makes me feel like I’m the only customer there. They are super nice and profe Excellent costumer service. Sales and service department people always makes me feel like I’m the only customer there. They are super nice and professional . More
Other Employees Tagged: Abby Gaetz, Edward Simeon, Glauco Pergolizzi, Derek Bishop, Phuong Pham, Mike Courville, James Porter, Yhaya Harb , Aaron Vazquez
October 21, 2019
Service I had service on my Lexus. I stopped in last week unannounced; I was aware I had a free afternoon. The service department was wonderful. The service I had service on my Lexus. I stopped in last week unannounced; I was aware I had a free afternoon. The service department was wonderful. The service mgr. inquired about any problems I may have had and did the full service on my car. Thank you! More
Other Employees Tagged: Edward Simeon, Tony Carbajal, Derek Bishop, Phuong Pham, Isaiah Figueroa
September 30, 2019
DCH Lexus of Thousand Oaks Excellent service here . They really make you feel welcome . 100 Percent Satisfied with everyone who has helped me ! My Salesperson Abby was extremely Excellent service here . They really make you feel welcome . 100 Percent Satisfied with everyone who has helped me ! My Salesperson Abby was extremely easy to work with when I bought my Lexus ES 350 . I highly recommend her . More
Other Employees Tagged: Abby Gaetz, Isaiah Figueroa
June 09, 2019
Best service I’ve ever had! Efrain and his team are very professional and make the process easy and comfortable. Thank you guys! I will definitely be using the ser I’ve ever had! Efrain and his team are very professional and make the process easy and comfortable. Thank you guys! I will definitely be using the service again. More
Other Employees Tagged: Edward Simeon, Tony Carbajal
June 04, 2019
Reliable, Loving and Positive People in all positions Derek is someone who really cares about customer and the car with equal diligence. I always feel there is a team behind him that will provide quality Derek is someone who really cares about customer and the car with equal diligence. I always feel there is a team behind him that will provide quality of care, speed given my own sense of urgency, and affordability working with me when service gets more expensive after warranties are done. This is my third car as I travel many miles and the service has never wavered with any of them when one is not available. Have worked with the whole team and they are always welcoming, knowledgeable about the car and clearly collaborate with mechanics to make sure everything is checked, assessed, and recommendations made. I have owned other high end cars but that service is spotty as people come and go. This team and DEREK in particular have been professional, More
Other Employees Tagged: Edward Simeon, Derek Bishop, Phuong Pham, Isaiah Figueroa
March 29, 2019
Lexus service We were so pleased with DCH Lexus of Santa Barbara, they who had so much patience and kindness regarding the airbag replacement of out car. They was e We were so pleased with DCH Lexus of Santa Barbara, they who had so much patience and kindness regarding the airbag replacement of out car. They was easy to talk to, and extremely helpful. We would definitely select them for sales or service. They are who give the Lexus brand it’s suoerior rating. Thank you. More
Other Employees Tagged: Phuong Pham
February 14, 2019
Always a happy customer Always a great experience with Lexus of Santa Barbara. We live in Oxnard, but enjoy driving up here to service our Lexus. Efrian and his guys always Always a great experience with Lexus of Santa Barbara. We live in Oxnard, but enjoy driving up here to service our Lexus. Efrian and his guys always makes us feel welcomed. Thank You! More
Other Employees Tagged: Isaiah Figueroa

