Efrain Lopez
Efrain Lopez at Ken Garff Lexus of Santa Barbara

Efrain Lopez

Service and Pars Manager

Ken Garff Lexus of Santa Barbara

350 Hitchcock Way
Santa Barbara, CA 93105

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41 Reviews
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41 Reviews

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41 Reviews of Efrain Lopez

December 04, 2020

Dealership Rating
Employee Rating

Came in to have airbag replaced due to recall and ended up purchasing a vehicle. Very professional staff, Robin was awesome, and this dealership knows how to take care of it’s customers More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Porter , Robin Tidd

Dec 04, 2020

Ken Garff Lexus of Santa Barbara responded

Craig - thank you for posting about your experience. We are excited to hear that your service visit turned into something even better and that Robin was such a pleasure to work with. On behalf of all of us at DCH Lexus of Santa Barbara, we wish you safe travels!

June 05, 2020

Dealership Rating
Employee Rating

Robin did an excellent job. She was ready to serve when we got there and she made everything easy for us. We would recommend her highly More

by Bnlhooten
Recommend Dealer
Yes

Other Employees Tagged: Xavier Rivas, Kevin Grant , Robin Tidd

Jun 05, 2020

Ken Garff Lexus of Santa Barbara responded

Thank you for the 5-star review! We couldn't be happier to hear that Robin provided the excellent service we pride ourselves on at DCH Lexus of Santa Barbara. We will certainly let her know that you appreciate her help!

February 06, 2020

Dealership Rating
Employee Rating

Very personable as well as knowledgeable. Staff. I Very personable as well as knowledgeable. Staff. I enjoyed the non-pressure atmosphere. The refreshments were a nice touch. This is the place I woul More

by Karen porter
Recommend Dealer
Yes

Other Employees Tagged: Glauco Pergolizzi, James Porter

Feb 10, 2020

Ken Garff Lexus of Santa Barbara responded

Karen, thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

January 29, 2020

Dealership Rating
Employee Rating

Excellent costumer service.Sales and service department Excellent costumer service. Sales and service department people always makes me feel like I’m the only customer there. They are super nice and profe More

by Radek123
Recommend Dealer
Yes
Feb 03, 2020

Ken Garff Lexus of Santa Barbara responded

Thank you for this wonderful review and for all your great recommendations of our team members! We love coming together to provide you with quality service and so we are so glad to see and hear all of this! Hope to see you again soon!

October 21, 2019

Dealership Rating
Employee Rating

Service I had service on my Lexus. I stopped in last week unannounced; I was aware I had a free afternoon. The service department was wonderful. The service More

by Suzi Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2019

Ken Garff Lexus of Santa Barbara responded

Suzi, thank you for taking the time to write this great review! We are so pleased to hear about your positive experience with us. I will give our Service Department your kind regards. We value your loyalty and hope to service you again soon.

September 30, 2019

Dealership Rating
Employee Rating

DCH Lexus of Thousand Oaks Excellent service here . They really make you feel welcome . 100 Percent Satisfied with everyone who has helped me ! My Salesperson Abby was extremely More

by Pjansmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abby Gaetz, Isaiah Figueroa

Sep 30, 2019

Ken Garff Lexus of Santa Barbara responded

Thank you for leaving us such an excellent review! Glad Abby could make your experience so positive! We hope to see you again in the future!

June 09, 2019

Dealership Rating
Employee Rating

Best service I’ve ever had! Efrain and his team are very professional and make the process easy and comfortable. Thank you guys! I will definitely be using the ser More

by Abarca805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Simeon, Tony Carbajal

Jun 10, 2019

Ken Garff Lexus of Santa Barbara responded

Thank you for the five stars and the kinds words about our team! We're always happy to help, and we look forward to working with you in the future!

June 04, 2019

Dealership Rating
Employee Rating

Reliable, Loving and Positive People in all positions Derek is someone who really cares about customer and the car with equal diligence. I always feel there is a team behind him that will provide quality More

by Michelebizwiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2019

Ken Garff Lexus of Santa Barbara responded

Thank you for this fantastic review of our dealership and compliments for Derek! We agree that he is an awesome help to our customers, and we're certainly glad to have him! Congratulations on your new purchase and come again soon!

March 29, 2019

Dealership Rating

Lexus service We were so pleased with DCH Lexus of Santa Barbara, they who had so much patience and kindness regarding the airbag replacement of out car. They was e More

by Bug off
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Phuong Pham

Apr 01, 2019

Ken Garff Lexus of Santa Barbara responded

Thank you for this wonderful review of our facility! Our staff members are dedicated to providing professional, timely, and informative service, so we are pleased to hear that this was the case during your visit! We are proud to hear that you wish to return to us for any sales or service needs, and we look forward to working with you again.

February 14, 2019

Dealership Rating
Employee Rating

Always a happy customer Always a great experience with Lexus of Santa Barbara. We live in Oxnard, but enjoy driving up here to service our Lexus. Efrian and his guys always More

by Rikflo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Figueroa

Feb 15, 2019

Ken Garff Lexus of Santa Barbara responded

Thanks for your loyalty to Lexus of Santa Barbara! We're so pleased to hear that you feel welcomed at our dealership. We hope to see you again soon!

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