Efrain Ponce
Efrain Ponce at Lexus of North Miami

Efrain Ponce

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of Efrain Ponce

June 09, 2025

Dealership Rating
Employee Rating

Efrain is one of the reasons that I continue to lease at Lexus of NorthMiamj. Excellent customer service and attention to details. More

by teeclinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Lexus of North Miami responded

We're delighted to hear that Efrain's excellent customer service and attention to detail keep you coming back to Lexus of North Miami. Thank you for your loyalty, and we look forward to serving you again!

June 01, 2025

Dealership Rating
Employee Rating

Excellent service! Bought new Lexus today and Efrain was very knowledgeable and helpful though all process, Thank you More

by milakam
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Jun 02, 2025

Lexus of North Miami responded

We're delighted to hear that Efrain provided excellent service during your purchase at Lexus of North Miami. Enjoy your new Lexus and thank you for choosing us!

December 20, 2024

Dealership Rating
Employee Rating

Excellent experience working with Efrain Ponce. Finance office was good even though No financing was requested. I recommend this dealer. More

by jlestrad71
Recommend Dealer
Yes
Dec 23, 2024

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! We're glad to hear that Efrain and our finance team provided an excellent experience. We appreciate your feedback and look forward to serving you again in the future!

December 04, 2024

Dealership Rating
Employee Rating

Efrain is great to work with. I try and send everyone I know to him. Always professional and quick to respond. More

by steve@sadesignsunltd.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reinaldo Berroa

Dec 04, 2024

Lexus of North Miami responded

Thank you for the wonderful feedback! We're delighted to hear that Efrain has been providing professional and responsive service at Lexus of North Miami. We appreciate your recommendations and look forward to serving you again in the future!

November 06, 2024

Dealership Rating
Employee Rating

Fast and easy transaction. Great customer service, highly recommend. Look forward to dealing with again. More

by erik36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Faitelson

Nov 06, 2024

Lexus of North Miami responded

Erik, we're delighted to hear about your smooth experience at Lexus of North Miami! Thank you for recommending us and we look forward to assisting you again in the future.

October 26, 2024

Dealership Rating
Employee Rating

Excellent service and fast. Very satisfied with Bobby as I was treated. Good place to work and good complimentary coffee service More

by jacques.guterman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Oct 28, 2024

Lexus of North Miami responded

Jacques, we're delighted to hear you enjoyed the excellent service and complimentary coffee at Lexus of North Miami. Bobby will be thrilled with your feedback! Thanks for sharing your experience with us!

October 13, 2024

Dealership Rating
Employee Rating

The Staff take pride in there customer service and always show respect and great customer service More

by MS.ROCHELLEAE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu , Eric in service

Oct 15, 2024

Lexus of North Miami responded

Thank you for taking the time to review Lexus of North Miami! It really means a lot to hear that you're happy.

October 10, 2024

Dealership Rating
Employee Rating

Great customer service, I had an overall great experience. Very professional and effecient. Got my car back brand new More

by 1012armas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Lexus of North Miami responded

We're delighted to hear about your positive experience with our team at Lexus of North Miami! It's wonderful that you found the service professional and efficient. Enjoy driving your car, and thank you for choosing us!

October 01, 2024

Dealership Rating
Employee Rating

The wonderful folks over at Lexus of North Miami have always been very kind to me, and have ALWAYS done everything and anything in their power to help me out. They are absolutely the BEST in the industry More

by larrybyrd28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Lexus of North Miami responded

Larry, we're delighted to hear that our team at Lexus of North Miami has consistently provided you with exceptional service. Thank you for your loyalty and kind words!

September 28, 2024

Dealership Rating
Employee Rating

I am a returning customer and the service at Lexus was top-notch! Efrain and Andrew were great at cooperating in getting the car I wanted and giving me a good deal. Alex was great in making the lease pro More

by Anneliza19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Suarez, Andrew Verneuil

Sep 30, 2024

Lexus of North Miami responded

Anneliza, thank you for being a loyal customer and sharing such high praise! We're delighted to hear that Efrain, Andrew, Alex, and Gabriel provided excellent service at Lexus of North Miami. Enjoy your new car!

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