Ehab Aref
Ehab Aref at Gerald Subaru of Naperville
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Ehab Aref | Page 29

Sales Consultant

Gerald Subaru of Naperville

2379 Aurora Ave.
Naperville, IL 60540

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292 Reviews

I have 4 kids and a German shepherd .I love what i'm doing helping my customers get the car they want while doing my best to provide easy friendly experience to them.simply i treat all my customers like family during purchase and after the sale.once my customer will always be my customer

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

Arabic Arabic

English English

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292 Reviews

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292 Reviews of Ehab Aref

February 09, 2018

Dealership Rating
Employee Rating

Great salesperson From the start, Ehab was extremely nice and very knowledgeable and thorough in explaining all the features of the Forester. He was not pushy but prov More

by Sam and Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 15, 2018

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

February 03, 2018

Dealership Rating
Employee Rating

Exceptional Subaru Buying Experience I have always heard best performance, legendary safety and durability reviews of Subaru from people I have known who has been Subaru owners or know so More

by RDMNAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 05, 2018

Gerald Subaru of Naperville responded

Thank you for your truly exceptional feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alec McKean - General Manager

January 04, 2018

Dealership Rating
Employee Rating

Very patient, honest and kind We visited a Subaru dealership in a different city but we drove to Naperville to test drive a particular vehicle we found online. By the time we got t More

by kayleevanbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 09, 2018

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your truly exceptional feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

January 02, 2018

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Employee Rating

Subaru experience Ehab was very patient and answered all our questions. We were very happy with his service, and with how willing he was to work with us. We are not eas More

by Subary2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 03, 2018

Gerald Subaru of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to truly exceptional customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Alec McKean - General Manager

January 02, 2018

Dealership Rating
Employee Rating

First-time Subaru Purchase Ehab Aref responded to my multiple visits while evaluating 4 different manufacturer's vehicles in a professional manner. When I finished my due dilig More

by GasDon71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2018

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

December 09, 2017

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Employee Rating

Great People with Which to Work Sales consultant Ehab Eref helped us purchase a 2017 Outback. It was our first time ever in a Subaru dealership, and we appreciated how he first acqua More

by Charlie
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazany

Dec 11, 2017

Gerald Subaru of Naperville responded

Charlie, it's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Have a truly exceptional day! Sincerely, Alec McKean - General Manager

December 05, 2017

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Employee Rating

Very pleasant experience I worked with Ehab during my 2018 crosstrek purchase. He knows a lot about the product he is selling. Very reasonable, very friendly and non pushy. I More

by Michael M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 06, 2017

Gerald Subaru of Naperville responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of truly exceptional service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Alec McKean - General Manager

December 04, 2017

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Employee Rating

Overall great experience Ehab was the first person I interacted with when I came to this dealer; he was nice, not overly pushy, and got my sense of humor. I wasn't ready to bu More

by Amanda C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nino McMorris

Dec 04, 2017

Gerald Subaru of Naperville responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it! We are very glad to hear that your experiences with it have been truly exceptional. It was great doing business with you. We hope to see you again! Sincerely, Alec McKean - General Manager

December 01, 2017

Dealership Rating
Employee Rating

Excellent service Egan was wonderful. He let me test drive all the vehicles I was interested in. He showed me everything about each vehicle. He listened carefully to m More

by Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazany

Dec 04, 2017

Gerald Subaru of Naperville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Egan and the rest of the staff. We pride ourselves on offering truly exceptional customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Alec McKean - General Manager

November 11, 2017

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Employee Rating

New car purchase Very helpful and knowledgeable about the vehicle and all aspects of the particular model. Very good customer service overall from all employees at th More

by sp2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazany

Nov 13, 2017

Gerald Subaru of Naperville responded

Taking the time to leave this review means a lot to us. A truly exceptional experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Gerald Subaru! Sincerely, Alec McKean - General Manager

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