Eiji Pollard | Page 2

Henry Brown Buick GMC responded

Thank you for your wonderful review, Deb! We truly appreciate your kind words about the great customer service you received from our staff at Henry Brown Buick GMC. We're glad to hear that Rickie and Eiji were able to assist you thoroughly throughout your car purchase. Your military service is greatly appreciated, and we're happy to offer a military discount as a token of our gratitude. Our team looks forward to seeing you again and hope you enjoy your new car! Sincerely, The Team at Henry Brown Buick GMC

Henry Brown Buick GMC responded

It’s wonderful to hear that you’ve felt like part of our family since 2011. We appreciate the trust you’ve placed in us with your new GMC Yukon. We look forward to serving you for many years ahead. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Henry Brown Buick GMC responded

We appreciate your review and thank you for choosing the GMC Yukon XL. We’re happy your purchase was completed in under an hour with no back and forth, and we look forward to assisting you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Henry Brown Buick GMC responded

It’s great to hear you appreciated our straightforward no-haggle pricing and found the perfect used GMC Canyon. We’re glad the purchase was fast and easy and hope the Canyon continues to serve you well. Thanks for choosing us! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Henry Brown Buick GMC responded

Thank you for your kind words, Blake! We are thrilled to hear that we have consistently exceeded your expectations and that you have chosen Henry Brown Buick GMC for your vehicle purchases. We truly appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Team at Henry Brown Buick GMC

Henry Brown Buick GMC responded

Thanks for taking a moment to share your visit, Tom! We are delighted to hear that you had such a positive experience with our team at Henry Brown Buick GMC. Your recommendation means a lot to us, and we appreciate you taking the time to share your thoughts. We look forward to assisting you and future auto buyers again! Sincerely, The Team at Henry Brown Buick GMC

Henry Brown Buick GMC responded

Thank you for sharing your great experience with Eiji and our team. We’re happy the straightforward process met your expectations and that you’re enjoying your GMC Sierra 1500. We look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Henry Brown Buick GMC responded

Thanks for highlighting how Rigo, Eiji, and Tom supported you. We’re glad they addressed your questions and made the process smooth and efficient. Congratulations on your Buick Envista purchase and for recommending us to family and friends. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Henry Brown Buick GMC responded

We’re excited to hear that Tyler’s expertise and the GMC 2500’s design convinced you to make the switch from Ford. It’s great that both the interior and exterior met your expectations. Please let us know if there’s anything we can do as you enjoy your new truck. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Henry Brown Buick GMC responded

Thank you for your feedback. It's great hear you were happy with the deal and your vehicle purchase at Henry Brown Buick GMC. We appreciate your kind words about Waggy and our financing team. Your comments regarding the follow-up emails are noted, and we will work on improving our communication processes. If you could please reach out to us with your name, we would love to follow up with you directly. Sincerely, The Team at Henry Brown Buick GMC