Ekaterina Espinosa
Ekaterina Espinosa at Lester Glenn Subaru
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Ekaterina Espinosa | Page 10

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
104 Reviews
4.9

104 Reviews

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104 Reviews of Ekaterina Espinosa

November 19, 2023

Dealership Rating
Employee Rating

Always a pleasant experience at Lester Glenn Subaru. Your service dept team is the best! More

by YANKEEGIRL2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano

Nov 21, 2023

Lester Glenn Subaru responded

Hi YANKEEGIRL2727, We appreciate your kind words! It's fantastic to hear that you always have a pleasant experience with us, and our service team is thrilled to be recognized! If there's anything else you need or any way we can further assist you, please don't hesitate to let us know! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

Dealership Rating
Employee Rating

Waiting area comfortable, staff was friendly and polite. Work was completed in expected time frame. More

by DDEBLASIO0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Lester Glenn Subaru responded

Hi DDEBLASIO0, Thank you for your positive feedback! We're delighted to hear that the waiting area was comfortable, the team was friendly and polite, and the work was completed within the expected time frame. Providing a positive and efficient experience is important to us, and we're glad we could make your visit enjoyable. If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

Dealership Rating
Employee Rating

Kathy Ottman was great. Professional and very helpful. My Subaru is not new but the technicians keep it running as if it was. More

by PSIMIONE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2023

Lester Glenn Subaru responded

Hi PSIMIONE7, Thank you for your positive feedback! We're thrilled to hear that Kathy was great, professional, and very helpful. It's wonderful to know that your Subaru is well taken care of by our technicians. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

November 15, 2023

Dealership Rating
Employee Rating

Always GREAT services ! !!!! Ekaterina Espinosa very professional & helpful. She always makes sure everything is RIGHT!!!! LOVE Lester Glenn Subaru :) More

by LILLIEPAD17
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Lester Glenn Subaru responded

Hi LILLIEPAD17, Thank you for your fantastic review! We're delighted to hear that you always experience great service and that Ekaterina has been professional and helpful! Ensuring everything is right is what we strive for, and we're glad Ekaterina has consistently provided that level of service. We appreciate your loyalty, and if there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 13, 2023

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Employee Rating

Everyone was good. Service was fast. Love the popcorn. Love the tv and coffee. Awesome. More

by momofkate65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Lester Glenn Subaru responded

Hi momofkate65, Thank you for your positive feedback! We're glad to hear that everyone was good, the service was fast, and you enjoyed the amenities like popcorn, TV, and coffee! If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your review! Happy Driving, The Lester Glenn Subaru Team

November 11, 2023

Dealership Rating
Employee Rating

Handled my problem in a timely manner. Explained what the problem was, they examined tire and found two nails in tire and replaced tire under the tire package which we have More

by NANCYGALLAGHER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Lester Glenn Subaru responded

Hi NANCYGALLAGHER46, Thank you for your awesome review! We're glad to hear that your problem was handled in a timely manner, and our team explained what the issue was! It's great that they examined the tire, found two nails, and replaced the tire under the tire package! If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your positive feedback! Happy Driving, The Lester Glenn Subaru Team

November 11, 2023

Dealership Rating
Employee Rating

Great Service. Ekaterina took the time to explain everything to me in detail. She was kind and very helpful. More

by GRAMMANDPOPPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Lester Glenn Subaru responded

Hi GRAMMANDPOPPOP, Thank you for your great review! We're thrilled to hear that you received great service and that Ekaterina took the time to explain everything to you in detail! It's wonderful that she was kind and very helpful. If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your positive feedback! Happy Driving, The Lester Glenn Subaru Team

November 10, 2023

Dealership Rating
Employee Rating

Once you are checked the service is very good. Everyone is friendly and helpful and go above and beyond however check in needs some work to expedite the process More

by HJTSAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Lester Glenn Subaru responded

Hi HJTSAM, Thank you for your feedback! We appreciate your positive comments about the service and the friendly, helpful team who go above and beyond. If there's anything else you'd like to share or if you have more details about your experience, feel free to let us know. We're here to assist you in any way we can! Happy Driving, The Lester Glenn Subaru Team

November 09, 2023

Dealership Rating
Employee Rating

Lester Glenn Subaru dealership is neat and clean. . Employees are professional, friendly and good at communicating with you. More

by AMDLCRUZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Lester Glenn Subaru responded

Hi AMDLCRUZ1, Thank you for your positive feedback about our team! We're glad to hear that the dealership is neat and clean, and the employees are professional, friendly, and good at communicating with you. Your satisfaction is important to us, and we're here to ensure your automotive journey is excellent! If you ever have more to share or need further assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

November 09, 2023

Dealership Rating
Employee Rating

I was seen on time for my appointment by the service advisor. She was courteous, and knowledgeable. More

by ESAVELL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Lester Glenn Subaru responded

Hi ESAVELL, Thank you for sharing your experience with us! We're pleased to hear that you were seen on time for your service appointment and that your service advisor was courteous and knowledgeable! Your satisfaction is important to us, and we're here to provide you with excellent service! If you have any more feedback or need further assistance in the future, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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