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Ekaterina Espinosa

Overview Reviews (370) Inventory (226)

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Ekaterina Espinosa

Ekaterina Espinosa | Page 4

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9

370 Reviews

Overview Reviews (370) Inventory (226)

4.9

370 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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370 Reviews of Ekaterina Espinosa

December 08, 2025

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Employee Rating

Everyone is so nice and friendly and knowledgable. Wonderful experience. Fixed my problem - no charge. Wonderful experience. Fixed my problem - no charge. More

by newmrssob

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 17, 2025 -

Lester Glenn Subaru responded

Hi newmrssob, Thanks for sharing your experience! We’re thrilled to hear that our team was friendly, knowledgeable, and able to resolve your issue at no charge. Making sure every visit is a positive and helpful experience is what we strive for! Happy Driving, The Lester Glenn Subaru Team

December 05, 2025

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Employee Rating

Service was great Service rep was friendly and knowledgeable Highly recommended dealership Keep up the great work knowledgeable Highly recommended dealership Keep up the great work More

by MMCD7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Senatore

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Dec 09, 2025 -

Lester Glenn Subaru responded

Hey MMCD7, Thanks for sharing your experience! We’re glad to hear that our service team provided friendly, knowledgeable support and that you had a great experience. We truly appreciate your recommendation and kind words! Happy Driving, The Lester Glenn Subaru Team

December 05, 2025

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Employee Rating

The staff was very nice. Complimentary coffee/hot chocolate and popcorn were available. I had a very long wait (5 hours). Service did not initially diagnose issue and I wa Complimentary coffee/hot chocolate and popcorn were available. I had a very long wait (5 hours). Service did not initially diagnose issue and I was told to leave and come back if problem persisted. Not 2 blocks later, warning light came back on. Nicole told me to drive right back to dealership if warning came on again and leave car running. I immediately drove back and they diagnosed and fixed the problem. Also, waived diagnostic fee for inconvenience. . More

by POLICASTRO_ROSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicole Damiano

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Dec 09, 2025 -

Lester Glenn Subaru responded

Hey POLICASTRO_ROSE, Thanks for sharing your experience! We’re glad to hear that Nicole and the team were able to quickly address your concern and resolve the issue, even after the initial delay. It’s great that you felt supported throughout the process and appreciated the waived diagnostic fee! Happy Driving, The Lester Glenn Subaru Team

December 04, 2025

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Employee Rating

Excellent service. Very prompt gave me options. Would highly recommend Keith and his team.to anyone needing service. Very prompt gave me options. Would highly recommend Keith and his team.to anyone needing service. More

by WALTT62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Conroy

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Dec 09, 2025 -

Lester Glenn Subaru responded

Hey WALTT62, Thanks for sharing your experience! We’re thrilled to hear that Keith and his team provided excellent, prompt service and gave you helpful options. Your recommendation means a lot, and we’re glad we could make your visit a positive one! Happy Driving, The Lester Glenn Subaru Team

December 03, 2025

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Employee Rating

Fast service alway willing to help and so friendly, Not inexpensive. We love the service and sales people! inexpensive. We love the service and sales people! More

by GUSFABIAN1949

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Eric Senatore , Keith Conroy

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Dec 09, 2025 -

Lester Glenn Subaru responded

Hey GUSFABIAN1949, Thanks for sharing your experience! We’re glad to hear that our team provided fast, friendly, and helpful service. It’s wonderful to know you love both our service and sales staff, and we truly appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

December 03, 2025

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Employee Rating

Appaluse ! Applause! Every employee deserves a round of applause! Dedicated to each and every customer, respectful, courteous, and welcoming! Ensuring all Q Applause! Every employee deserves a round of applause! Dedicated to each and every customer, respectful, courteous, and welcoming! Ensuring all Q & A are answered to the customer's satisfaction Too ! More

by tjmgrandpa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 09, 2025 -

Lester Glenn Subaru responded

Hey tjmgrandpa, Thanks for sharing your experience! We’re thrilled to hear that our team made such a positive impression with their dedication, courtesy, and attentiveness. It’s wonderful to know all your questions were answered and that you felt welcomed throughout your visit! Happy Driving, The Lester Glenn Subaru Team

Dec 09, 2025 -

tjmgrandpa responded

Warm Wishes for the Holiday Season ! Merry Christmas and Blessings for the New Year! Tom & JoAnn Meehan

December 03, 2025

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Employee Rating

Efficient and pleasant- Could not think of a single thing that might serve to give a customer a better experience. that might serve to give a customer a better experience. More

by ONEBOX.LOGON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 09, 2025 -

Lester Glenn Subaru responded

Hey ONEBOX.LOGON, Thanks for sharing your experience! We’re thrilled to hear that your visit was both efficient and pleasant. It’s wonderful to know we were able to provide a seamless experience and meet all your expectations. Happy Driving, The Lester Glenn Subaru Team

November 21, 2025

Dealership Rating

Employee Rating

We always have a positive experience when we bring our Ascent to Lester Glenn. I appreciate the emails when my car is due for service. Scheduling an appointment, to the valet who takes my car all very pro Ascent to Lester Glenn. I appreciate the emails when my car is due for service. Scheduling an appointment, to the valet who takes my car all very professional. Ekaterina and the service is excellent.. Service is completed in a timely fashion and every accommodation is made if my car is needed to be left. Also very well explained what service is needed and after it is completed. Definitely would recommend More

by ADRIAWOLFS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bert Gomez

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Nov 26, 2025 -

Lester Glenn Subaru responded

Hey ADRIAWOLFS, Thanks for sharing your experience! We’re thrilled to hear that every visit with your Ascent has been positive and professional, from scheduling to valet service. It’s great to know that Ekaterina and our service team provided excellent, timely service while clearly explaining all work done. We truly appreciate your recommendation! Happy Driving, The Lester Glenn Subaru Team

November 20, 2025

Dealership Rating

Employee Rating

friendly, knowledgeable. Reviewed the work to be done and the work completed after the service was finished. Reviewed the work to be done and the work completed after the service was finished. More

by jerimcl

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 26, 2025 -

Lester Glenn Subaru responded

Hey jerimcl, Thanks for sharing your experience! We’re glad to hear our team was friendly and knowledgeable, and that they reviewed both the work to be done and the work completed after your service. We appreciate your feedback and look forward to assisting you again! Happy Driving, The Lester Glenn Subaru Team

November 20, 2025

Dealership Rating

Employee Rating

Always pleasant, keep you in the loop and will discuss finds clearly and concise with you. No surprises finds clearly and concise with you. No surprises More

by JREBELO1494

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Piro, Will Stefanski, Sean Hefner, Nicole Damiano, Eric Senatore

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Nov 26, 2025 -

Lester Glenn Subaru responded

Hey JREBELO1494, Thanks for sharing your experience! We’re glad to hear our team provided clear, concise communication and kept you informed throughout the process. It’s wonderful knowing you had a pleasant experience with no surprises! Happy Driving, The Lester Glenn Subaru Team

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