Ekaterina Espinosa | Page 3

Lester Glenn Subaru responded

Hi jojobean6288, We’re very sorry to hear about your experience and that the work performed did not meet expectations. This is far from the level of quality and care that is expected, and your concerns are being taken seriously and reviewed internally! We would appreciate the opportunity to better understand what occurred. Please reach out to customercare@lesterglenn.com with additional details so this can be looked into further! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi walterc2, Thanks for sharing your experience! It’s great to hear that the team provided an efficient and thorough assessment of your vehicle. Being proactive with service recommendations and making sure everything is clearly communicated is an important part of keeping your vehicle running at its best. Your feedback is truly appreciated! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ishor2001, Thanks for sharing your experience! It’s great to hear that you enjoyed the fast service, professional team, and clean environment during your visit. Providing a convenient and welcoming experience for every customer is always the goal. Your recommendation to family and friends is truly appreciated. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi THEBABYJES, Thanks for sharing your experience! We’re thrilled to hear that your Legacy has been well taken care of and that Eketrina has provided such wonderful support. Having a service advisor who truly understands your needs and clearly explains recommendations makes all the difference, and it’s great to know she has consistently delivered that for you! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ROGERWHEBERT, Thanks for sharing your experience! Welcome to the area! We’re thrilled you chose us and are glad to be your go-to dealership for all things Subaru. The team looks forward to helping you with your Subaru needs for years to come! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ERet, Thanks for sharing your experience! It’s great to hear that the team, both in the Service Department and behind the scenes, was friendly, patient, and thorough in explaining everything. Providing attentive service and ensuring every customer feels confident about their vehicle is always the goal, and we’re glad it came through during your visit! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi KCladek, Thanks for sharing your experience! It’s great to hear that Anthony was attentive, friendly, and able to answer all your questions. Providing knowledgeable and caring service is always the goal, and we’re thrilled your visit was such a positive one! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi WECOYOT2, Thanks for sharing your experience! It’s great to hear that Ekaterina provided professional and gracious service throughout your visit. Keeping you informed and ensuring a smooth process is exactly what the team strives for, and your feedback is greatly appreciated! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi HOCKENBURYG, Thanks for sharing your experience! We’re thrilled to hear that our team was able to provide professional and compassionate service, even on a busy day. It means a lot that you felt well cared for throughout your visit! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi STAY826, Thanks for sharing your experience! We’re so glad to hear you consistently receive the best service and that our team shows care both for your car and for you. Your continued trust means a lot to us! Happy Driving, The Lester Glenn Subaru Team