Kathy Wilson
Kathy Wilson at Lester Glenn Subaru

Kathy Wilson

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
73 Reviews
4.9

73 Reviews

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73 Reviews of Kathy Wilson

September 23, 2026

Dealership Rating
Employee Rating

Nicole is truly a total Professional Employee who Subaru is lucky to have as soon as you walk in the door she is there with a kind Welcome! More

by RJWALSH921
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2026

Lester Glenn Subaru responded

Hi RJWALSH921, Thanks for sharing your experience! We’re so glad Nicole made such a great first impression at Lester Glenn Subaru in Toms River. Her warm welcome and professionalism are exactly the kind of experience we want every customer to receive. We’ll be sure to pass along your kind words to Nicole! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

Sep 24, 2026

RJWALSH921 responded

It’s only the truth!🙏🏻

September 12, 2026

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Employee Rating

Very professional, they kept me updated every step of the way. The finished product was great More

by THEPIDGE21
Service Price Transparency
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Recommend Dealer
Yes
Sep 14, 2026

Lester Glenn Subaru responded

Hi THEPIDGE21, Thanks for sharing your experience! We’re glad to hear our team kept you updated every step of the way and delivered a finished product you were happy with. We truly appreciate your trust in Lester Glenn and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

September 07, 2026

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Everyone was friendly and helpful. Communication was good although I feel I was "forced" to agree to Oil & Fuel Tank cleaner that I didn't really need at 6700 miles. Live and learn I g More

by cliput766
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Frailey

Sep 08, 2026

Lester Glenn Subaru responded

Hi cliput766, Thank you for sharing your honest feedback. We’re glad to hear everyone was friendly, helpful, and that communication throughout your visit was good. We also understand your concern about the Oil & Fuel Tank Cleaner and appreciate you letting us know how that recommendation felt from your perspective. Your feedback is valuable as we continue working to make sure customers feel comfortable and informed about recommended services. Happy Driving, The Lester Glenn Subaru Team

September 03, 2026

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I have been a customer since 2003. They always make me feel that my business is impotent to them. Service has always been great and they make it convenient for me. So many reasons not More

by CHUCKDIDONNA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Senatore , Brandon - was very helpful when we picked up the car.

Sep 08, 2026

Lester Glenn Subaru responded

Hi CHUCKDIDONNA, Thank you for being such a loyal customer since 2003! It means so much to know that after all these years, our team continues to make you feel valued and provides the great, convenient service you deserve. We’re incredibly grateful for your continued trust and all the reasons you’ve given us to keep earning your business! Happy Driving, The Lester Glenn Subaru Team

September 01, 2026

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Professional, courteous and friendly staff. Prompt service and continuous communication regarding repairs and needs of the car. Explain everything in layperson’s terms so that you understand t More

by MBERCILLO
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Recommend Dealer
Yes
Sep 03, 2026

Lester Glenn Subaru responded

Hi MBERCILLO, Thank you for the excellent feedback! We’re glad our team provided professional, courteous, and friendly service while keeping you informed throughout your visit. Clear communication is so important, and we’re happy to hear our team took the time to explain everything in easy-to-understand terms. We truly appreciate you trusting Lester Glenn with your vehicle! Happy Driving, The Lester Glenn Subaru Team

August 31, 2026

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The staff is very courteous. They gave me a loaner car overnight which was very helpful. The quality of the mechanical work was excellent More

by Arleenmag
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano

Sep 02, 2026

Lester Glenn Subaru responded

Hi Arleen, Thank you for the wonderful review! We’re glad our team was courteous and that the loaner vehicle made things more convenient for you. It’s especially great to hear you were pleased with the quality of the mechanical work. We truly appreciate you choosing Lester Glenn for your service needs! Happy Driving, The Lester Glenn Subaru Team

August 30, 2026

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Friendly courteous employees. Everyone was very helpful. Dealership is very clean. Waiting area very ample. More

by BDARDER1
Service Price Transparency
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Recommend Dealer
Yes
Aug 31, 2026

Lester Glenn Subaru responded

Hi BDARDER1, Thank you for the great review! We’re glad to hear our team was friendly, courteous, and helpful throughout your visit. We’re also happy you found the dealership clean and the waiting area comfortable and spacious. We truly appreciate you taking the time to share your feedback and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

August 18, 2026

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Employee Rating

Great dealership great service department Eric Kathleen and kerry will get you in and out quickly More

by Jim P
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Recommend Dealer
Yes
Aug 19, 2026

Lester Glenn Subaru responded

Hi Jim, Thanks for sharing such a great review! We’re glad to hear you’ve had a great experience with both our dealership and Service Department. It’s wonderful to know Eric, Kathleen, and Kerry consistently provide efficient service and help get you in and out quickly. We truly appreciate your kind words and your continued trust in our team. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

August 17, 2026

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Everyone at the dealership were very friendly and welcomed me even though I was late for my appointment. They were very helpful. Thank you More

by TERRYB363
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Lester Glenn Subaru responded

Hi TERRYB363, Thanks for sharing your experience! We’re so glad to hear our team welcomed you warmly and was friendly and helpful, even though you arrived late for your appointment. We’re happy we could make you feel comfortable and take care of you during your visit. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

August 17, 2026

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Employee Rating

Very long wait, took about three hours for a simple oil change. Will not be returning. More

by KatieB
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Aug 17, 2026

Lester Glenn Subaru responded

Hi Katie, We’re sorry to hear about the lengthy wait you experienced during your recent oil change. We understand that three hours is far longer than anyone should expect for routine maintenance, and we apologize for the inconvenience. We appreciate you bringing this to our attention. Your feedback is important to us as we work to improve our service experience and better respect our customers’ time. Happy Driving, The Lester Glenn Subaru Team

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