Kathy Wilson
Kathy Wilson at Lester Glenn Subaru

Kathy Wilson

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Kathy Wilson

May 01, 2026

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Employee Rating

Vehicle was disabled and had towed in, called to the service dept to let them know it was on its way. From that call on there was constant communication with the service manager Kathleen. Problem was id More

by FISHHANK444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark my shuttle driver, very personable.

May 01, 2026

Lester Glenn Subaru responded

Hi FISHHANK444, Thanks for sharing your experience! It's great to hear that Kathleen and the service team stayed in constant communication with you from the moment your vehicle was towed in. We’re glad the issue was quickly diagnosed, the part was ordered right away, and you were back on the road by the following morning. It’s also great to know the shuttle service was helpful during the process. Providing fast, clear, and convenient service support is exactly what we strive for. We truly appreciate your feedback. Happy Driving, The Lester Glenn Subaru Team

April 26, 2026

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Kathy Wilson our service consultant was wonderful! She explained so many things to me that I needed to know about my car and I was so grateful to her! She is so personable and professional and I just More

by estelle.russ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony our Salesman

Apr 27, 2026

Lester Glenn Subaru responded

Hi estelle.russ, Thanks for sharing your experience! It's wonderful to hear that Kathy provided such a positive and informative visit for you. We’re especially glad she took the time to clearly explain everything you needed to know about your vehicle while also making the experience personable and enjoyable. Having someone who is both professional and easy to talk to really makes a difference, and we’re happy that stood out during your visit! We truly appreciate your kind words and feedback. Happy Driving, The Lester Glenn Subaru Team

April 22, 2026

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Great service and very nice people. This is the way service should be done. I recommend them very strongly. More

by Markm0454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Lester Glenn Subaru responded

Hi Markm0454, Thanks for sharing your experience! It's great to hear that you received excellent service and found the team to be very nice throughout your visit. Providing the kind of straightforward, positive service experience you described is exactly what we strive for, and we're glad that stood out to you. We truly appreciate your strong recommendation and you taking the time to leave your feedback! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

April 13, 2026

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Kathy Wilson in the service department assisted with service recommendations in our recent 6 month maintenance appointment. We appreciate her thoughtful attention and good work. More

by MM.LIU
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Lester Glenn Subaru responded

Hi MM.LIU, Thanks for sharing your experience! We’re glad to hear Kathy provided thoughtful guidance and helpful service recommendations during your recent 6-month maintenance visit. It’s great to know her attention to detail made a positive impact. We truly appreciate your kind words and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

March 29, 2026

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Extremely helpful and very accommodating. Quick and efficient throughout the whole process and they even allowed me to come in on Saturday to pick up my vehicle More

by DALLASCOLA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Lester Glenn Subaru responded

Hi DALLASCOLA, Thanks for sharing your experience! We’re so glad to hear our team was able to make the process quick, efficient, and accommodating, even getting you in on a Saturday for pickup. We love making things convenient for our customers! Happy Driving, The Lester Glenn Subaru Team

March 27, 2026

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Great system. Arrive, someone comes out starts taking care info, asks to leave keys in cup holder informed to go inside and someone will call you name, go to perso More

by juneprice22
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Lester Glenn Subaru responded

Hi juneprice22, Thanks for sharing your experience! We’re glad to hear that our check-in process was smooth, organized, and efficient from the moment you arrived. Making service visits easy and comfortable, while keeping everything moving seamlessly, is exactly what we strive for. It’s great to know you were able to relax while everything was taken care of, and we appreciate your kind feedback! Happy Driving, The Lester Glenn Subaru Team

March 24, 2026

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Very organized. Keeps you informed. Everyone was pleasant. Kathy was nice and explained as needed. More

by MOMOF5DOGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Lester Glenn Subaru responded

Hi MOMOF5DOGS, Thanks for sharing your experience! It’s wonderful to hear that our team kept everything organized, communicated clearly, and made your visit pleasant. We’re glad Kathy was able to provide helpful explanations and make the process smooth for you! Happy Driving, The Lester Glenn Subaru Team

March 21, 2026

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Appaluse ! Applause ! From the Client Rep to the Techs who performed the required maintenance on our 2024 Subaru Forster. Professional, Attentive, and Friendly More

by tjmgrandpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Lester Glenn Subaru responded

Hi tjmgrandpa, Thanks for sharing your experience! We truly appreciate the applause and are so glad to hear that both our client representatives and technicians provided professional, attentive, and friendly service during your Forester maintenance. Delivering a well-rounded and positive experience is exactly what we strive for every day. Thank you for your recommendation. It means a lot to the entire team, and we look forward to continuing to take care of your automotive needs. Happy Driving, The Lester Glenn Subaru Team

March 17, 2026

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Could not find a better person, than Kathleen Wilson, who is kind, caring and understanding. Kathleen is a person that I personally respect. More

by smt4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Lester Glenn Subaru responded

Hi smt4, Thanks for sharing your experience! It’s fantastic to hear that Kathleen provided such kind, caring, and understanding service. Your respect and appreciation for her dedication truly highlight the level of care she brings to every interaction! Happy Driving, The Lester Glenn Subaru Team

March 17, 2026

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I have always maintained my car at Lester Glenn without a problem ever! Because of their performance I trust the mechanics to keep my car running well and safely. I have bought 8 Subaru’s through Lester Gle More

by GINNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel?

Mar 18, 2026

Lester Glenn Subaru responded

Hi GINNY, Thanks for sharing your experience! It’s incredible to hear about your long-standing trust in the team, both for service and multiple vehicle purchases. Buying eight Subarus through the dealership is truly a testament to the team’s reliability, professionalism, and dedication to keeping customers happy and safe! Happy Driving, The Lester Glenn Subaru Team

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