Kathy Wilson

Lester Glenn Subaru responded

Hi jmag727, Thanks for sharing such a thoughtful review! We’re so glad to hear our service team helped make a stressful situation as smooth and worry-free as possible. It’s wonderful to know our staff kept you informed throughout the repair process, answered all of your questions, and handled your warranty repair efficiently and professionally. Providing knowledgeable service, clear communication, and treating every customer with respect are values we take great pride in. We’re thrilled to hear your Subaru is running great again and that you felt well taken care of from start to finish. We truly appreciate your recommendation and your kind words about our service department. Thank you for choosing Lester Glenn Subaru! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi VC, Thanks for sharing your experience! We’re glad to hear our team was able to quickly diagnose your issue, assist with the warranty process, and provide you with a loaner vehicle while your vehicle was being taken care of! We appreciate your patience regarding the communication hiccups and are happy to hear everything was resolved smoothly. We’re always working to provide a clear and convenient service experience for our customers! Thank you for choosing Lester Glenn, and we appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi KBRUBINSTEIN, Thanks for sharing such a wonderful review! We’re truly grateful that you continue to make the trip from Marlboro to visit our service team, especially with other options closer to home. It’s great to hear that our team has consistently provided the level of care, professionalism, and friendly service that keeps you coming back. We’re also glad to know Kathy has made such a positive impression and continues to provide a welcoming experience during your visits! We truly appreciate your loyalty and kind words about our service team! Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Glenn and Kathryn, Thanks for sharing your experience! We’re so glad to hear our team was cordial, thorough, and kept you informed throughout your vehicle’s inspection and service. Providing clear communication and quality care is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ANEWMAN839, Thanks for sharing your experience! We’re so glad to hear Kathy continues to provide such wonderful service. It’s great to know she is always helpful, pleasant, and goes above and beyond to make sure your service visits are a positive experience. We truly appreciate your kind words about Kathy and your continued trust in Lester Glenn. Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Janine, Thanks for sharing your experience! We’re so glad to hear Kathleen made a challenging situation much easier for you. It’s wonderful to know she took the time to explain all of your options while providing professional, courteous, and supportive service throughout the process! Your kind words mean a great deal, and we’ll be sure to share them with Kathleen. We’re thrilled to hear you’ll be returning for your future service needs. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi deb020561, Thanks for sharing your experience! We’re so glad to hear Kathleen provided such wonderful service during your Forester’s visit. It’s great to know she kept you updated, answered your questions, and made sure you felt informed and supported throughout the entire process! We’re also happy to hear your SUV was completed in a timely manner. Providing efficient, communicative, and helpful service is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn Subaru! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MDONETZATC, Thanks for sharing your experience! We’re glad to hear our team was attentive and able to address your vehicle concern, especially when you stopped in without an appointment. It’s great to know our associates prioritized your safety and helped put together a plan to resolve the issue. Providing helpful, responsive service when our customers need us most is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MERBENZ812, Thanks for sharing your experience! We’re so glad to hear our team provided friendly service, kept you informed, and made you feel welcome throughout your visit. It’s wonderful to know you enjoyed our comfortable waiting area and had a positive experience with us. We truly appreciate your kind words and are grateful you chose Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JLIGA74, Thanks for sharing such a wonderful review! We’re so glad to hear Kathy Wilson made your first visit to our service department such a positive and memorable experience. It’s great to know she took the time to patiently walk you through the process, answer your questions, and make sure you felt comfortable every step of the way. We’re also happy to hear Kathy helped coordinate your recall service, provided a loaner vehicle, kept you updated, and even took care of the small details like returning your insurance card. That level of care and attention is exactly what we strive to provide every day. We truly appreciate your kind words and thank you for choosing Lester Glenn Subaru! Happy Driving, The Lester Glenn Subaru Team