Elbert (Tut) Edwards

Joshua quickly responded to an issue I raised and did so with genuine concern. He spent a great deal of time and effort addressing my issue in the sale, and frankly went so above and beyond that his service with genuine concern. He spent a great deal of time and effort addressing my issue in the sale, and frankly went so above and beyond that his service is nothing less than truly amazing. He is the general manager for Five Star Ford and easily could have handed this off to subordinates, but he personally took ownership of meeting the issue. He was kind and generous to me and I am grateful to have met and gotten to know him in addition to the sales experience. My family and I have been FSF customers for over 20 years, and Joshua is the prime example of why we return to this dealership. More

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I sent requests to more than 25 dealers within 150 miles of me. I had a few specific questions that I wanted answered before I “engaged” with a dealership. The truth is you all have the same cars, it’s only of me. I had a few specific questions that I wanted answered before I “engaged” with a dealership. The truth is you all have the same cars, it’s only service that separates dealerships. Kaylen was the only person who actually answered my questions. She met me on my terms and I was very impressed. More

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5Star Ford delivered exceptional service, and Kaylen Pierce was professional, knowledgeable, and truly went above expectations. Pierce was professional, knowledgeable, and truly went above expectations. More

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My experience with 5 Star Ford Richland Hills was great. Alfred El-Darazi was phenomenal!!! I would go back to him over and over and over again for business. His energy, his vibe and hard work did not go un Alfred El-Darazi was phenomenal!!! I would go back to him over and over and over again for business. His energy, his vibe and hard work did not go unnoticed. He worked for weeks trying to find me a car that fits my situation. I was able to get the SUV is wanted within the price range I wanted and the monthly payments at what I needed. Then Tut Edwards was hilarious. He provided me with good laughs and good stories. A dealership I can come too for all my future vehicles. Absolutely great job you guys!!! More

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I hadnt bought new since 2012 but Lewis and team made it easy and fast (less than 2 hours) since I knew precisely what I wanted. Thanks guys. easy and fast (less than 2 hours) since I knew precisely what I wanted. Thanks guys. More

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Ken McLemore has sold me my last 6 vehicles for all my wife the kids I would recommend him to anyone wanting to buy from an honest car salesman wife the kids I would recommend him to anyone wanting to buy from an honest car salesman More

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Alfred and the entire team at Five Star were amazing! They were all so friendly and helpful! They were all so friendly and helpful! More

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Very friendly quick and knowledgeable. Worked with my budget to find me exactly what I wanted Worked with my budget to find me exactly what I wanted More

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This dealership was very nice and professional. Gary Crosby was the agent that helped me and he did an outstanding job. He went the extra mile and then some by making the whole process as easy and Gary Crosby was the agent that helped me and he did an outstanding job. He went the extra mile and then some by making the whole process as easy and enjoyable as possible. He also helped me out by getting me some extra things for the car I got that he didn’t have to like a wheel lock key. Overall, the people I worked with at this dealership to buy my car were very good at their job. I would highly recommend going here if you’re looking for a good quality vehicle, Ford or otherwise. More

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Alfred and Brieanna were both very helpful throughout the entire buying process and could have not made it easier. entire buying process and could have not made it easier. More

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