Elbert (Tut) Edwards | Page 79

All went well at 5 Star No games. Their polite and respectful team made the whole deal a good experience. The Sales rep seemed empowered enough that there was not a lot of ru No games. Their polite and respectful team made the whole deal a good experience. The Sales rep seemed empowered enough that there was not a lot of running back and forth to a Sales Manager like other dealers. Once I choose the vehicle and a price was agreed upon the process went as it should and fairly quick. More

Print

Joe and Tut took care of us We had two 2012 Fusions. We pulled up and were greeted by Joe. I asked him if he wanted to sell two cars and away we went. Our goal was to reduce our We had two 2012 Fusions. We pulled up and were greeted by Joe. I asked him if he wanted to sell two cars and away we went. Our goal was to reduce our monthly payment (usually not the best way to approach a car sale) and Joe helped us accomplish that. Tut came through and was easily the best finance guy I've dealt with. In the past, finance is where we've been blindsided and our car buying experience soured, but that is not what happened this time around. Both were personable and easy to work with. After buying, we had an minor issue with the interior lights in our Escape. Joe brought us in and took care of getting that sorted out. When it comes time to buy a couple of new cars, I will be checking in with Joe first thing. More

Print

Pressureless, Painless, and Pleasurable Our experience with Melvin Seibel was about as enjoyable as the car buying experience can be. After an online inquiry, he quickly located the exact v Our experience with Melvin Seibel was about as enjoyable as the car buying experience can be. After an online inquiry, he quickly located the exact vehicle we were looking for at another dealership and quoted a fair price up front that was within $800 of what our research said we should be paying for the vehicle. Once we actually got to the dealership, nothing changed from what we negotiated. There was absolutely no haggling or pressure and we will definitely use the dealership and Melvin again. More

Print

Car buying experience as good as it gets Lee Clanton is an absolute pleasure to work with. We told him exactly what we wanted and he got it for us- no nonsense. He did everything he could to Lee Clanton is an absolute pleasure to work with. We told him exactly what we wanted and he got it for us- no nonsense. He did everything he could to get us into the vehicle with good terms. We walked out of there very happy with all of our terms and price. We were not easy to get through financing but he fought the good fight and we couldn't be happier with our experience. Without a doubt, I will be calling him first when I am in the market for our next vehicle. Thank you Lee for everything! More

Print

Excellent Painless Experience. We will be back. It was a great overall experience from start to finish with Lee and Tut. They knew I didn't like car dealerships, and wanted to make the experience as It was a great overall experience from start to finish with Lee and Tut. They knew I didn't like car dealerships, and wanted to make the experience as painless as possible. We ended up with a great used car and couldn't be happier. We will defiantly be back! Thanks again! More

Print

My Five Star Ford Experience When I arrived at Five Star Ford in North Richland Hills I was greeted by a really friendly staff. Alfred El-Darazi was my salesman and from the very When I arrived at Five Star Ford in North Richland Hills I was greeted by a really friendly staff. Alfred El-Darazi was my salesman and from the very beginning he was amazing! He picked out 3 vehicles for me to test drive and took care to explain all the features of each one. I really felt as though he honestly cared about me and not just making a sale as some other dealership's salesmen had done in the past. Alfred worked diligently on my Ford Mustang purchase and for me, it seemed as though I simply walked in, selected the car I wanted and drove away. All the stress that usually comes with purchasing a car was simply not there for me! Tut Edwards and the finance team working with him are simply the best out there!!!! I cannot say Thank You enough for everything that the team at Five Star Ford has done for me! I am a customer for life and have already referred a customer that I know feels the same about his experience when purchasing his new vehicle. I will continue to recommend Five Star Ford of NRH and especially Alfred El-Darazi and Tut Edwards to all my friends!! Thank you Tony Pack for selecting such an amazing staff and expecting excellence from your team because it is definitely felt by your customers. This car buying experience and meeting you and your staff has been such a Joy! God Bless you all!!!! More

Print

Excellent! I was very stressed at the thought of buying a new car, but Alfred helped me so much. He was very patient as I took my time to make my decision. I l I was very stressed at the thought of buying a new car, but Alfred helped me so much. He was very patient as I took my time to make my decision. I let him know I wanted to test other cars. He was very understanding and patient, especially since I came back 3 times to him to test my Fusion before I bought it. No sales pressure at all and I appreciate it so much! Tut was quick and painless in financing and very entertaining! I loved the DJ voice with the overhead announcement of my new car! Very, Very satisfied! More

Print

Most Pleasant Car Buying Experience EVER!!! From the prompt reply on an internet request, to the pleasant buying experience with the internet manager, Mel Seibel, to being treated to the Tutman From the prompt reply on an internet request, to the pleasant buying experience with the internet manager, Mel Seibel, to being treated to the Tutman experience from the finance department, this was by far the most enjoying and stressless car buying experience. In addition, getting to meet Burma Turner after finalizing my purchase who congratulated me on my purchase only reinforced my pleasure with having selected Sam Pack Five Star Ford in North Richland Hills for my purchase. I will recommend them to everyone that asks for my opinion on my experience. More

Print

Great service, great truck My family has been buyingredients vehicles from 5 star Ford for many, many years. This was the second vehicle I've purchased at this dealership. I r My family has been buyingredients vehicles from 5 star Ford for many, many years. This was the second vehicle I've purchased at this dealership. I received great service from start to finish as always. Thanks to the knowledgeable salesman (Mario), some outside the box thinking by the sales manager (Michael), and the Tut-man experience my purchase went smoothly and quickly. I was in and out with a great deal inot about an hour. Thanks again fellas. See you when the wheels fall off my other truck. More

Print

Buying a Car was a rewarding experience This was my third car to purchase from Five Star Ford. Jim was very patient and allowed me to take me time. It's salesman like him that keeps me com This was my third car to purchase from Five Star Ford. Jim was very patient and allowed me to take me time. It's salesman like him that keeps me coming back to Five Star Ford. He went above and beyond to help me find the car I wanted, and to have it ready for me to drive off with it in a remarkable short time! Thank you Jim, because of you I will recommend you and Five Star Ford and when I'm ready for another car I will be back!! More

Print