Elias Torres
Elias Torres at Sarant Cadillac
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Elias Torres | Page 3

Sales & Leasing Consultant

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.8
161 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

23 yrs, 9 mos

Languages Spoken

Spanish Spanish

4.8

161 Reviews

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161 Reviews of Elias Torres

September 12, 2023

Dealership Rating
Employee Rating

Eli was a huge help in the process of leasing my XT6. From the moment we sat down until the moment we drove out of the parking lot it was an enjoyable experience. He was very knowledgeable and was able t More

by KAS88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Lugo

Sep 12, 2023

Sarant Cadillac responded

Thanks for the great review! We're thrilled to hear you enjoyed working with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

September 11, 2023

Dealership Rating
Employee Rating

The dealership is beautiful and well designed. Shopping there is a pleasure. They have a great selection of vehicles More

by pzsdwlf
Recommend Dealer
Yes
Sep 12, 2023

Sarant Cadillac responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac and we hope to see you again soon!

August 04, 2023

Dealership Rating
Employee Rating

Wonderful dealership everyone there is so friendly and willing to help. Great salesman! Thank you More

by COSGROVE.SCHNALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2023

Sarant Cadillac responded

We're so happy to hear our team made your visit enjoyable. Thanks for the review!

August 03, 2023

Dealership Rating
Employee Rating

Had a very pleasant experience as a first-time customer of Cadillac. All of my previous leases (9) were other makes and models. Eli was our salesman, there was no pressure, and he knew his product. It w More

by d.bos.spit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2023

Sarant Cadillac responded

Hi there, thank you so much for your positive comments about Sarant Cadillac! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 01, 2023

Dealership Rating
Employee Rating

A pleasure to have Eli as a salesman helping us Also a pleasure to work with Michael Luongo in Finance Thank you very Much We will be back More

by harleyweel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Lugo

Aug 02, 2023

Sarant Cadillac responded

We're so glad to hear you enjoyed working with our team. Thanks for the review and we can't wait to work with you again in the future!

July 20, 2023

Dealership Rating
Employee Rating

Just purchased another XT5 at Sarant and was totally satisfied with the experience. Elias was one of the most knowledgeable salesman that I have worked with. He understood exactly what I needed and fou More

by mjc1031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Lugo

Jul 20, 2023

Sarant Cadillac responded

Thanks for highlighting some of our team members that helped make this such a positive automotive experience got you. Please do not hesitate to reach out if you need anything else. Congrats on the new car!

July 16, 2023

Dealership Rating
Employee Rating

Very bad experience with salesman and service too and I don’t want to write any thing else thanks More

by pabonchain59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gerson Maldonado

Jul 17, 2023

Sarant Cadillac responded

I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. We would definitely like to get more information from you and to discuss this further. Please contact our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com or if you prefer you can privately leave your contact information and we’ll reach out to you.

July 15, 2023

Dealership Rating
Employee Rating

Excellent staff, good selections on premises, convenient location, clean surroundings, prompt responses to concerns, willingness to engage in the interest of the customers’ goals. More

by carmenhellers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darlene Bonilla, Michael Lugo

Jul 16, 2023

Sarant Cadillac responded

We truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. If we can help you further in any way, please let us know!

Jul 17, 2023

carmenhellers responded

I had a great experience!

July 11, 2023

Dealership Rating
Employee Rating

I am very impressed with the operations of Sarant Cadillac. I never felt rushed or pressured to buy, many dealerships can be pushy in their approach to make a sale. My salesman Eli Torres was very pr More

by Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2023

Sarant Cadillac responded

That's great to hear! Thank you for taking the time to let us know how we're doing. We will pass along your compliments to Eli and the rest of our team. Thank you for choosing us and we hope you enjoy your new Cadillac!

July 07, 2023

Dealership Rating
Employee Rating

Excellent service Antonio and Joe are outstanding Ty for all the help and and great customer service More

by djjaylima
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Joseph Mistretta, Michael Lugo , Darling Bonilla

Jul 10, 2023

Sarant Cadillac responded

Thanks for the great shoutout for our hardworking team!

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