Michael Lugo
Michael Lugo at Sarant Cadillac
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Michael Lugo

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.9
124 Reviews

Dealership Experience

4 yrs, 9 mos

4.9

124 Reviews

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124 Reviews of Michael Lugo

March 30, 2024

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Employee Rating

Alexander was better than better. A great salesperson and more importantly a great young man. Wishing him all the best! More

by DIANE0712
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 02, 2024

Sarant Cadillac responded

Thank you for your kind words about Alexander! We're delighted to hear about your positive experience and will surely pass on your best wishes to him!

March 20, 2024

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John Nassour, my car salesman is probably the best , most knowledgeable and professional salesman I’ve ever dealt with .TOPS!!!!!! More

by SJB4185
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Mar 22, 2024

Sarant Cadillac responded

Thank you for your kind words about John and for recognizing his professionalism and knowledge. We're so glad to hear that he made your experience memorable!

March 12, 2024

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Dealership property is impressive in itself in comparison to other dealerships. And staff was very professional and accommodating……Eli was very versed in the all the options and offerings More

by PANDENNIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2024

Sarant Cadillac responded

We're glad to hear you appreciate our dealership and professional service team, especially Eli. Your kind words mean a lot to us - thank you for sharing such a positive review!

March 09, 2024

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I recently had my car serviced at Sarant Cadillac, and I am delighted to share my positive experience. The staff exhibited a high level of professionalism, ensuring that my vehicle received top-notch care. More

by Les1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta , Gerson Maldonado

Mar 12, 2024

Sarant Cadillac responded

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you had a positive experience at Sarant Cadillac and that our staff met your expectations. We take a great deal of pride in providing exceptional customer service and top-notch automotive care. Your kind words about our professionalism, expertise, and communication reinforce our commitment to excellence.

March 05, 2024

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Dealing with John N. is an absolute pleasure. He is knowledgeable and tries to meet out every request for a new lease. We are very happy with our 3rd lease from Sarant. More

by SLIVINGSTON323
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Mar 06, 2024

Sarant Cadillac responded

We are delighted to hear that you had a positive experience with John! Thank you for choosing Sarant Cadillac for your 3rd lease. We appreciate your loyalty!

February 29, 2024

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I had a wonderful experience getting my new Cadillac. It was fast and easy. John Nassaur was excellent to deal with as always. Love working with him. More

by KIMSTARR22
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Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Mar 01, 2024

Sarant Cadillac responded

Thank you for taking the time to share your positive experience at our dealership! We're thrilled to hear that you had a fast and easy experience acquiring your new Cadillac and that John provided exceptional service as always. We hope to see you soon, take care!

February 20, 2024

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This place was fantastic! It was a smooth car buying experience we’ve ever had. We bought a 2024 XT4 with a great price tag. Elias was so great to work with. He was very helpf More

by Md Mahady Hossan
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Feb 20, 2024

Sarant Cadillac responded

Thank you so much for your glowing review! We're thrilled to hear your experience at our dealership was smooth and stress-free, especially given how important finding the right car can be. Please don't hesitate to call us if you need anything. Have a great day!

February 20, 2024

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I traded in my bmw for XT4 today and made one of the best decision of my life. In this process, I was glad to have met Elias who had been very friendly and super helpful to make my experience a breeze. One o More

by Md Mahady Hossan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Feb 20, 2024

Sarant Cadillac responded

We're thrilled you made the switch to the XT4 and traded in your BMW! We're even more delighted that Elias made the experience a breeze with his friendly and helpful approach. We're excited to work with you again in the future!

February 02, 2024

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Tom was great. He was very patient and honest at every step and had our best interest at heart. Michael in the Finance department had me in and out in no time. More

by michael.harto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Feb 05, 2024

Sarant Cadillac responded

Thank you for taking the time to leave us a review, and for your kind words about Tom and Michael! We're thrilled to hear that you had a positive experience at our dealership. We can't wait for your next visit, take care.

January 13, 2024

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Employee Rating

This was a great experience. Purchasing this car was seamless and smooth. Our salesman Tom is very knowledgeable and took extra time to explain everything. Would definitely re More

by ANDREAK2710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2024

Sarant Cadillac responded

Thank you for taking the time to leave such a positive review of your experience here at Sarant Cadillac. We are glad to hear that your purchase process went smoothly. We appreciate you for recommending us, and we look forward to serving you again in the future!

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