Elijah Bobinger

I cannot say enough good things about Southern Ford in Newport News. The process purchasing our Explorer was great, they were extremely accommodating. Patrick was amazing finding what we were looking for Newport News. The process purchasing our Explorer was great, they were extremely accommodating. Patrick was amazing finding what we were looking for and working through the purchase process. Fast forward to a service we needed on the Explorer. With the help from Elijah, Manny, and Phillip we were able to stay on the road with a vehicle while service was being completed. Constant updates from these individuals through the whole process. With no real appointment they fit our vehicle in and did a great job getting it back on the road. This dealership is phenomenal and everyone we have dealt with has been amazing. More

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Did not greet customers promptly when they arrived. Did not return calls prior to appointment. Did not provide updates on vehicle. Did not complete all requested work or follow up after appointment to Did not return calls prior to appointment. Did not provide updates on vehicle. Did not complete all requested work or follow up after appointment to rescheduled incomplete work as promised. Did not identify all service that needed to be done. More

by obor311 Verified Customer Verified Customer

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Elijah was very helpful and considerate. You guys have always been there when I needed your help. I feel very fortunate to have received the quality service and professional care I've experi You guys have always been there when I needed your help. I feel very fortunate to have received the quality service and professional care I've experienced at Southern Ford for over a decade. More

by Sleight Verified Customer Verified Customer

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Elijah was very helpful and considerate. You guys have always been there when I needed your help. I feel very fortunate to have received the quality service and professional care I've experi You guys have always been there when I needed your help. I feel very fortunate to have received the quality service and professional care I've experienced at Southern Ford for over a decade. More

by Sleight Verified Customer Verified Customer

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Elijah was very helpful and considerate. You guys have always been there when I needed your help. I feel very fortunate to have received the quality service and professional care I've experi You guys have always been there when I needed your help. I feel very fortunate to have received the quality service and professional care I've experienced at Southern Ford for over a decade. More

by Sleight Verified Customer Verified Customer

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I don't like that you pass on your credit card service fee to the customer. Most businesses accept this fee as a cost of doing business. fee to the customer. Most businesses accept this fee as a cost of doing business. More

by JOYSRUS Verified Customer Verified Customer

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very professional and courteous and clean facility. I have always been treated great and valued there. I have always been treated great and valued there. More

by rws13 Verified Customer Verified Customer

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I've been dealing with Southern Ford all my life and I like it a lot I'll even tell my friends to go there like it a lot I'll even tell my friends to go there More

by ernestwashington65 Verified Customer Verified Customer

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Elijah was very professional and courteous and cares about his customers. He is truly an asset to Southern Ford. about his customers. He is truly an asset to Southern Ford. More

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I am extremely impressed with Southern Ford. This was my first visit, and it was truly an outstanding experience from start to finish. A huge part of that is due to the exceptional technician wh This was my first visit, and it was truly an outstanding experience from start to finish. A huge part of that is due to the exceptional technician who handled my service appointment, Elijah Bolinger. Elijah is truly top-notch and best-in-class. He was highly professional, incredibly attentive, and genuinely customer-focused. He listened carefully to every concern I had and made sure each one was fully addressed. Throughout the process, he maintained clear and consistent communication, keeping me informed every step of the way. Because this is a brand-new vehicle for me, Elijah also took the time to share valuable insights and best-practice tips to help me care for my car properly—something I greatly appreciated. His expertise, patience, and dedication made all the difference in my experience. Elijah is the reason I will confidently return to Southern Ford for future service. More

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