Elijah Vawter

Went in for a complimentary oil change and a flat tire that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a great selection of snacks and drinks while I waited, far better than any dealer I’ve ever been to. More

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Air-conditioner pump replacement. I took my certified preowned 2014 Volkswagen Passat TDI into Volkswagen of Des Moines to have the air compressor pump replaced because it had malfunct I took my certified preowned 2014 Volkswagen Passat TDI into Volkswagen of Des Moines to have the air compressor pump replaced because it had malfunctioned and stopped working. Once the work was completed and the air compressor pump was replaced the technicians ran diagnostics to make sure the pump worked properly. Although the pump was working properly the technicians noticed the air-conditioning condenser had a slight leak. Instead of taking the easy way out and saying they had completed the work that was required the technicians did the right thing by completely disassembling the air conditioning assembly for a second time so that they could replace the leaking condenser. By doing what was right instead of what was easy clearly sets Volkswagen of Des Moines apart from other automotive dealers. More

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