Elise Schaaf | Page 2

I’m very disappointed. I am a repeat customer. I had to have my transmission replaced but between the Finance Dept & Warranty Co it took over two months for it to finally g I am a repeat customer. I had to have my transmission replaced but between the Finance Dept & Warranty Co it took over two months for it to finally get resolved. I tried to be very patient while they worked it out. But in the meantime I was without a vehicle & had to spend almost $1000 on transportation before I could get a loaner car from the dealership. At the least I should have been offered a car earlier. But the problem has been resolved & I was given extra mileage for the stress of it all. So as stated earlier I am very disappointed with Jim Ellis. More

by TARAUWRIGHT Verified Customer Verified Customer

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Very professional center thank you to everyone there. Very clean also bathroom was clean thanks Very clean also bathroom was clean thanks More

by Kimerly Thomas Verified Customer Verified Customer

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Great experience. I loved the recorded inspection video, I think it's a great idea to establish transparency. Thanks a lot! I loved the recorded inspection video, I think it's a great idea to establish transparency. Thanks a lot! More

by I. Bagayoko Verified Customer Verified Customer

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The time was for diagnosis was extremely long. I was told three weeks to even have my car looked at. Elise was horrible at communication. I had to call and complain to get my moved through faster. I was told three weeks to even have my car looked at. Elise was horrible at communication. I had to call and complain to get my moved through faster. More

by caphillips08 Verified Customer Verified Customer

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Everyone working there, especially Elise, was fantastic. The work they did was great. The only reason for the 4 stars was price - it was very expensive for the work done. The work they did was great. The only reason for the 4 stars was price - it was very expensive for the work done. More

by andrewmilne Verified Customer Verified Customer

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Elise and the actual service was excellent! The check in process and lack of communication needs serious improvement. The check in process and lack of communication needs serious improvement. More

by CHASLEE01 Verified Customer Verified Customer

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Partes que hasta ahora no las tengo Servicio de grua deficiente El mecanico no me queria dar ayuda de mobility por una o dos semanas el vendedor hizo que me dieran mobility A los dos dias el mecanico deficiente El mecanico no me queria dar ayuda de mobility por una o dos semanas el vendedor hizo que me dieran mobility A los dos dias el mecanico me llamo que mi carro ya estaba reparado,despues que el me dijo que esperara dos semanas, cuando busque mi carro me lo entregaron sucio y sin las partes que faltan al carro desde que lo compre,de ello lo saben dos personas. Los dos guardafangos posteriores se aflofan continuamente Denme soluciones de reparar mi carro pero con con ustedes sino con otro representante de Chevrolet More

by juan5899 Verified Customer Verified Customer

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Always timely and precise maintenance and scheduling. Comfortable waiting room with refreshments. Educated and friendly service reps. Comfortable waiting room with refreshments. Educated and friendly service reps. More

by SANDIESMITH1 Verified Customer Verified Customer

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They deliver top of the line service to every customer. Regardless of their issue their vehicle. Regardless of their issue their vehicle. More

by ANTANDERSON86 Verified Customer Verified Customer

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They were very helpful with me getting my car serviced. Friendly, timely, and has get coffee. I would recommend them to anyone. Friendly, timely, and has get coffee. I would recommend them to anyone. More

by PICTUREMAN533 Verified Customer Verified Customer

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