Elizabeth French
Elizabeth French at Norm Reeves Honda Superstore North Richland Hills

Elizabeth French | Page 8

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.5
234 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

20 yrs, 1 mo

4.5

234 Reviews

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234 Reviews of Elizabeth French

February 23, 2025

Dealership Rating
Employee Rating

Norm Reeves Honda always takes great care of my 2018 Civic. They're thorough and patient with my questions. Thank you! More

by Melinda.Meadows10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

After nearly seven years, we're pleased that your 2018 Honda Civic is still running well, Melinda! We're happy that we could be a part of that and hope to partner with you on service for the long haul. Thanks for sharing, and we'll see you next time!

February 07, 2025

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The service advisors are very professional and they keep you informed while your vehicle is in surface More

by cmthomas1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zackary

Feb 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Information is power as they say! We're glad that you felt well-informed so that you know what will be next on the table for your car. Thanks for the five-star review, and we welcome you to return at any time!

January 31, 2025

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Great service people were very helpful and kind l really appreciate the support and service. More

by l
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

Jan 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like the kind of visit we strive to provide! We appreciate you letting us know about your Honda service visit. Thanks so much! Remember that you can opt for Express Service if you're in a hurry.

January 31, 2025

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Amanda is my go to advisor. She always goes above and beyond to make sure I know I'm being taken care of. More

by rudyveloz
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Fritts

Jan 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Amanda is getting a lot of praise, and we appreciate the hard work that she does! Thanks for noticing, Rudy, and we're happy that should could provide such exceptional service to you. If you'd like to request her again, please feel free to do so. Thank you!

January 31, 2025

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The service dept was very efficient in doing the recall work on my car - and they washed it too! More

by Susanmeador
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick, Tommy

Jan 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Recall repair with a wash sounds great, Susan! We appreciate you sharing your service experience, and we think you'll feel more confident about driving around town in your Honda now. If you need service in the future, please feel free to schedule you appointment online. Thank you!

January 28, 2025

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I reached out to Norm Reeves for a recall and was able to schedule a appointment the following week. Tommy L. was very professional and even provided courtesy transportation for me. My car was ready in a tim More

by hderam
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Litmixay

Jan 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That must be a relief to now have the recall repairs completed for your Honda. Plus, you were able to get transportation during your service appointment. Now you have peace of mind when you get behind the wheel. Thanks for stopping by, and be sure to check out our service specials before you come in next time!

January 26, 2025

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Cost of repairs for Oddessy were excessive. Not sure where I will buy my next vehicle but my 35 year relationship with Honda is in jeopardy. Customers service reps are the only reason this revi More

by Mefarm
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jan 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We understand your frustration over prices for services for your Honda Odyssey and encourage you to take advantage of our service specials. These can help reduce the costs for repairs and other maintenance services. Remember, too, that we exclusively use OEM parts for longer wear and better function. Thanks for the feedback, and we hope to provide you with a five-star experience if you choose to return.

January 22, 2025

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I'm always served in a timely manor even if it's busy which I appreciate, they are always honest and make sure I know about any recalls and schedule a time to fix them I More

by Pretty_Nikol
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Golbuff

Jan 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you sticking with our dealership, Nikol! We're glad that your service visits have been straightforward and timely. That's our goal, and we're happy that we've reached it more than once. Thanks for bringing your Honda by for service, and we'll be here when you need us! Remember that you can easily schedule appointments online.

January 21, 2025

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Amazing set of people, my whole family got our cars from there and we will continue to purchase vehicles at said establishment. More

by Chance Higgins
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens, Anthony Garcia

Jan 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

How flattering that your whole family has relied on our dealership for your cars, Chance! We appreciate your loyalty, and we hope that you're all enjoying your vehicles. If you're in the market for accessories, please reach out. Thank you, and we'll see you soon!

January 20, 2025

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Employee Rating

Dennis and Elizabeth are awesome. They are always informative and quick to answer questions. Thank you. More

by Smilly
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dennis

Jan 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for letting us know we hit the mark. Dennis and Elizabeth are especially grateful for your 5-star review. We’re looking forward to serving you again!

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