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Elizabeth French
Elizabeth French at Norm Reeves Honda Superstore North Richland Hills

Elizabeth French | Page 7

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.5
234 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

20 yrs, 1 mo

4.5

234 Reviews

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234 Reviews of Elizabeth French

March 22, 2025

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Employee Rating

Been a customer for 30 years with Huggins and now the new owner Norm Reeves. The service is always exceptional. More

by Ghebsacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Harry Whitworth, Jerry Chenausky , AMANDA FRITTS *****

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Mar 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We are deeply grateful for your 30 years of loyalty and are honored to continue providing you with exceptional service. It’s wonderful to hear that our commitment to quality has remained constant over the years. Thank you for choosing Norm Reeves Honda North Richland Hills and for sharing your experience.

March 14, 2025

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Employee Rating

We have been bringing our Honda pilot to Norm Reeves for many years. We have always had great service. They provide great service and are always willing to help in anyway possible. I would not take my Hond More

by ck2brown@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Mar 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your loyalty and trust in our service team! It means a lot to hear that you continue to bring your Pilot to us and have had great experiences over the years. We’ll always be here to help with anything you need—thanks for being part of the Norm Reeves family!

March 12, 2025

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Employee Rating

Service is always fast and easy to understand what is going on with the vehicle More

by chrsamador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

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Mar 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

You should understand how your Honda is doing when it comes to service! We want you to be in the loop. We're thrilled that you have experienced nothing but fast and easy service. Thanks for your loyalty, and we're here for you when you need it!

March 04, 2025

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Employee Rating

The service advisors are always professional & courteous. They promote from within and do not appear to have a lot of turnover. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Garcia

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Mar 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We value our service employees and value your review, Lee! We're glad that your service experience went so well. If you need anything else from us, please reach out. Thank you!

March 04, 2025

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Employee Rating

I bring my Pilot here because the service is great. My service advisor, Anthony, is very good at explaining things and communicates as much as needed. Highly recommend him! More

by Landasm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harry Whitworth

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Mar 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you bringing your Honda Pilot in for service all the time! That's very flattering and especially for Anthony. We're pleased that he makes sure that you understand the service that your SUV needed and/or received. Thanks so much, and we'll see you next time!

March 03, 2025

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Employee Rating

Quick and easy service. Treated with respect and care. Mechanics in the service bay really know their stuff so I trust them with my vehicle More

by polycarpmogendi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas, Harry Whitworth, Frank Raja , Kaylynne B

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Mar 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It's nice that our service team has been recognized for their expertise! This will give them a lot of pride to confidently perform service for all of our customers. Thanks for the praise, and we'll be here when you need us!

February 26, 2025

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Employee Rating

Norm reeves lacks in service and communication. They throw parts at a problem instead of properly diagnosing the vehicle, then they expect you to pay for their trial and error unless you speak up. More

by Mbuckleymarkos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicholas

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Feb 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're disappointed that you have been dissatisfied with the service that your Acura has received at our dealership. Since we value you as a customer, we'd like to discuss these issues with you. Please reach out to our Fixed Operations Manager, Richard Meneely, at richard.meneely@normreeves.com. Thank you!

February 26, 2025

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Excellent customer service! They finished my car earlier than promised and fixed all the issues. Management and service advisor very professional and knowledge. I have a Toyota More

by Kiko84
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

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Feb 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're flattered that you prefer our Honda dealership to service your Toyota Camry! This confirms that we're capable of taking care of any make and model, and we welcome you to return any time. Thanks so much, and we look forward to serving you for many more miles and years to come!

February 26, 2025

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Employee Rating

Helping their customers each and every day to make sure they are comfortable working with Norm Reeves Honda. More

by wasimashar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas, Angel Flores

Print
Feb 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That's nice to hear! We want our customers to be happy and satisfied with the services we provide. If you choose to wait for your car, remember that we have a fantastic coffee and beverage bar you can enjoy in our waiting area. Thanks so much!

February 26, 2025

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Employee Rating

They are always answer all my questions and the service is pretty quick for how busy they are! More

by Pretty_Nikol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores , Zackary Frausto

Print
Feb 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Even though we're busy, Nikol, we always have time for our customers! We're pleased that has been your experience with us. Hopefully, we can provide you with the same high level of service next time. Feel free to schedule your next appointment online. Thnak you!

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