Elizabeth Velasquez | Page 2

The worst experience ever ! The service advisor Ericka has a nasty attitude! The service manager Duece doesn’t take responsibility for his employees actions. Didnt even want to The service advisor Ericka has a nasty attitude! The service manager Duece doesn’t take responsibility for his employees actions. Didnt even want to address the condescending Tone I was spoke to in by the service advisor. More

by NICOLEPCHASE Verified Customer Verified Customer

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I recently had the pleasure of being assisted by Elizabeth, and I must say, it was an absolutely fantastic experience. From the moment I walked in, her warm and welcoming demeanor put me at ease, an Elizabeth, and I must say, it was an absolutely fantastic experience. From the moment I walked in, her warm and welcoming demeanor put me at ease, and I knew I was in good hands. Elizabeth's knowledge and expertise were immediately evident as she patiently listened to my needs and offered valuable insights and recommendations. She went above and beyond to ensure that I had all the information I needed to make an informed decision. What truly sets Elizabeth apart is her exceptional customer service. She was not only professional but also genuinely caring, making me feel like a valued customer throughout the entire process. Her attention to detail and willingness to answer all my questions left me thoroughly impressed. I left our interaction feeling confident and satisfied with the assistance I received, and I couldn't help but think that I want to come back to be assisted by her again in the near future. Elizabeth's dedication to her work and her customers is truly commendable. In a world where excellent customer service can be hard to come by, Elizabeth stands out as a shining example of what it means to go above and beyond to ensure customer satisfaction. I highly recommend seeking her assistance, and I can't wait for the opportunity to work with her again. Thank you, Elizabeth, for making my experience truly excellent! More

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Criswell Nissan had serviced my Nissan Murano for almost 10 years so they were my first choice to buy my new Nissan Rogue! Their selection, pricing and customer service are excellent! 10 years so they were my first choice to buy my new Nissan Rogue! Their selection, pricing and customer service are excellent! More

by dorifromva Verified Customer Verified Customer

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Friendly and patient, the staff took the time to get us into the right vehicle. into the right vehicle. More

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She is a very patient and nice pereon. I am so happy with my purchase experience. I am so happy with my purchase experience. More

by zlduan2022 Verified Customer Verified Customer

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The process was quick and efficient. Staff was pleasant and courteous. An easy way to buy a car. Staff was pleasant and courteous. An easy way to buy a car. More

by adam.manne Verified Customer Verified Customer

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A BIG SHOUT OUT TO Criswell Nissan in Germantown. They are very helpful, friendly,kind, thanks to Elizabeth, Ruben and James They are very helpful, friendly,kind, thanks to Elizabeth, Ruben and James More

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Unprofessional staff. Insufficient knowledge of the car features and given me inaccurate information. Delivery of vehicle did not cleanup … sloppy license plate install Insufficient knowledge of the car features and given me inaccurate information. Delivery of vehicle did not cleanup … sloppy license plate install with stickers completely cockeyed … chipped the paint while removing the dealer installed logo. Took over two weeks to receive my money for the trade in that dealer took from me two weeks prior … no follow up status until I called twice. Brand new car had low tire warning come on 5 days after took delivery of the car … finding out all 4 were under inflated by 9 psi. No forewarning how to release charger port if locked in place. No one knew how to initiate the one year included charging … took much effort and calls on my part to finally get that. Did not give me all the paperwork when I bought and paid. More

by KATELIAOTAWAN Verified Customer Verified Customer

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Very pleased with the customer service , got what i wanted , very polite ,friendly, drop off was very easy and quick wanted , very polite ,friendly, drop off was very easy and quick More

by taegan.hubbard Verified Customer Verified Customer

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Exelent atention for the costumers nice people they understood our situation and they helped thanks criswell Nissan understood our situation and they helped thanks criswell Nissan More

by JUANCHOC.MARTINEZ1212@GMAIL.COM Verified Customer Verified Customer

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