Elizabeth Velasquez
Elizabeth Velasquez at Criswell Nissan
Refer Me

Elizabeth Velasquez

Sales Consultant rvelasquez@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.6
20 Reviews

Sales Consultant (301) 825-5993 rvelasquez@criswellauto.com

Languages Spoken

English English

Spanish Spanish

4.6

20 Reviews

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20 Reviews of Elizabeth Velasquez

April 21, 2024

Dealership Rating
Employee Rating

The Criswell staff was super friendly! They all work as a team, our salesperson shows us the car, the manager keeps us entertained and the finance lady Krystie helped get us the best deal! More

by Rosemary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2024

Criswell Nissan responded

Our team is here to help, and it's great to know you were pleased with your overall experience at Criswell. Thank you so much for sharing this positive feedback with us!

April 19, 2024

Dealership Rating
Employee Rating

The transaction was very smooth from start to finish. Elizabeth Velasquez was very knowledgeable and helpful. She did an amazing job and was very patient with me while I decided which car was best for More

by JSIMMONS194
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

Apr 23, 2024

Criswell Nissan responded

It's our pleasure to help! Our friendly and professional team is committed to providing a positive car buying experience, and it's great to see you were pleased with the results.

March 14, 2024

Dealership Rating
Employee Rating

It was a great experience. Elizabeth was amazing and explained everything excellently. Great job, keep it up. More

by NIGELHENDRICKS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Criswell Nissan responded

It's rewarding to hear about your positive experience at Criswell! Our friendly and professional staff is always happy to help, and we welcome you to reach out with any additional questions or concerns about the service your vehicle needs to stay in great running condition.

March 13, 2024

Dealership Rating
Employee Rating

Everything they said to me was a lie to get a sale. It was the young girl Elizabeth. She’s a liar! Don’t buy from her! More

by c_herbert2007
Recommend Dealer
No
Mar 18, 2024

Criswell Nissan responded

We appreciate all feedback and are sorry to see you did not have a more positive experience. We welcome you to reach out if we can be of service to you in the future.

March 09, 2024

Dealership Rating
Employee Rating

Elizabeth was very helpful and accessible. She responded every questions i had. Overall a good experience. More

by tide milan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira

Mar 11, 2024

Criswell Nissan responded

It's great to see you enjoyed an easy and efficient car buying event at Criswell. We value your business and welcome you to reach out with any additional questions.

February 17, 2024

Dealership Rating
Employee Rating

Liz was a pleasure to work with and was knowledgeable. She made us feel like we were important More

by Holly G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christie in Finance

Feb 19, 2024

Criswell Nissan responded

Our staff is dedicated to delivering a great car buying experience. We are happy to see you were pleased with your experience and welcome you to reach out if we can be of further assistance.

February 12, 2024

Dealership Rating
Employee Rating

I had been coming to this place for a long time, and they never let me down. Good customer, makes very easy to do business. The strategic situation to drive over there is also easy and good to park. More

by Addie Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wayne Crabbe, Al Ransome, Edwin Hernandez, Ericka Escobar, Anthony Palermo, Steve Maroney , James Cook III, Mark Erbling, Khristye Zang

Feb 13, 2024

Criswell Nissan responded

Thank you for sharing this high star rating! We hope to be of service to you in the future.

Feb 13, 2024

Addie Perez responded

It is true and same as I confront bad service, I proud good service. I wish that people before damaging business reputation and capacity to have jobs think and find if the bad customer it is because they just do not understand how stuff works or rules and procedures. Guys you are wonderful.

January 15, 2024

Dealership Rating
Employee Rating

They promised to order floor mats for me, but it has been a month since I bought the car. And nobody gave me a phone call to explain why I had to wait so long. More

by zlduan2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira

Jan 17, 2024

Criswell Nissan responded

Thank you for bringing this to our attention. All feedback is important to us, and your comments have been shared with our management team for review. We truly hope this issue is resolved quickly and to your satisfaction.

January 01, 2024

Dealership Rating
Employee Rating

We are a Criswell Nissan family - we previously purchased two cars from them, and just purchased a third. We also have all of our service and maintenance performed at Criswell Nissan. For the purchase More

by Troy
Recommend Dealer
Yes
Jan 02, 2024

Criswell Nissan responded

Congratulations on your newest Nissan! We're thrilled to see you can depend on the top notch team at Criswell to provide for all of your automotive needs. We look forward to seeing you soon and welcome you to reach out with any additional questions.

December 30, 2023

Dealership Rating
Employee Rating

The worst experience ever ! The service advisor Ericka has a nasty attitude! The service manager Duece doesn’t take responsibility for his employees actions. Didnt even want to More

by NICOLEPCHASE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 03, 2024

Criswell Nissan responded

We strive to provide an outstanding service event and regret this was not your experience. Your comments have been shared with our management team for review and we truly hope you'll consider giving us another chance to provide a better interaction.

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