
Dealership Experience
12 yrs, 6 mos
Industry Experience
12 yrs, 6 mos
Languages Spoken
Spanish
18 Reviews of Elle Cervantes
February 18, 2021
"Damien was so incredibly kind and helpful. I definitely..."
- Meredithhaller14Damien was so incredibly kind and helpful. I definitely felt like he had my best interests in mind and he was very communicative regarding the issues with my car. I definitely will be coming back to him when I need my car serviced next!
Read MoreOther Employees Tagged: Michael Torres, Joshua Vasquez, Damian Escobedo, Tony Mattingly
February 07, 2021
"Omar was awesome from the first phone call up to handing..."
- hunke66Omar was awesome from the first phone call up to handing me my keys to my new car. He was very professional and made the experience great. Rarely do you get someone like this when buying a car. If you’re looking for a Mazda.. Aak for Omar!
Read MoreOther Employees Tagged: Rossi Benavente, Jeff Walker, Omar Jasso
February 03, 2021
"Josh was very friendly and professional. He was very..."
- carlosknightiiiJosh was very friendly and professional. He was very helpful and prompt. I greatly appreciated the video he sent me of my car being serviced. That was a great surprise and makes me even more confident in choosing Mazda.
Read MoreOther Employees Tagged: Joshua Vasquez
January 17, 2021
"Josh took care of me like we’ve had a long standing..."
- Jamond McCoyJosh took care of me like we’ve had a long standing friendship for years. I’m always treated like a vip customer here! Thanks!
Read MoreOther Employees Tagged: Larry Henderson, Joshua Vasquez, Tony Mattingly
January 12, 2021
"The staff is always kind and professional. I am happy..."
- Gcollins13The staff is always kind and professional. I am happy with my experience and with the service provided at Tustin Mazda. I will return for future car services.
Read MoreOther Employees Tagged: Jefferson Norona, Michael Torres, Joshua Vasquez, Damian Escobedo, Tony Mattingly
January 12, 2021
"They took videos of my car to show me and it was the..."
- Lindsey BairThey took videos of my car to show me and it was the coolest thing ever. I loved it. Josh took care of me and was amazing. I usually come see Elle because she helped me with problems I was having with the Huntington Mazda dealership and she was the reason I drive all the way from HB to Tustin to get my car serviced now but she wasn't working and Josh was just as helpful and nice to me. He made sure to give me all the information and kept me in the loop and went over every step.
Read MoreOther Employees Tagged: Joshua Vasquez
December 16, 2020
"I always feel like the service department is super..."
- Anon2020I always feel like the service department is super friendly as well as being informative and straightforward about the car. The dealership waiting area is also nice.
Read MoreOther Employees Tagged: Jefferson Norona, Joshua Vasquez, Tony Mattingly
December 13, 2020
"I drive out about 30 minutes to get my car serviced and..."
- Berlin0730I drive out about 30 minutes to get my car serviced and personally I get the best service possible. Scheduling is easy and fixing my car makes it feel brand new every time. Amazing team.
Read MoreOther Employees Tagged: Jim Feinstein, Joshua Wheelan, Joshua Vasquez, Damian Escobedo, Tony Mattingly
November 30, 2020
"2nd new mazda I've purchased in just over 1 year. Janell..."
- Scott811812nd new mazda I've purchased in just over 1 year. Janell Keogh has been soo helpful with both purchases and found exactly what I wanted. The dealership is top notch and very mindful of customer service, I feel like I'm part of the family whenever I visit. I will definitely be back for my next purchase in a year or 2 and highly recommend anyone looking for a new Mazda to consider going there 1st!!! They were even able to squeeze me in for the service/maintenance on my other Mazda while completing the sale for the new one which made me very happy...
Read MoreOther Employees Tagged: Janell Keogh , Jackson King
November 19, 2020
"Chance is a great guy. By far he has been the best sales..."
- cmeraChance is a great guy. By far he has been the best sales adviser I have ever had. He helped me with the purchasing of my Mazda 3 turbo. He met with me on a Wednesday and I told him I need a couple of days to think about. No problem, no pressure. I emailed him once I decide to buy the car. He reserved the color I wanted and setup and appointment the same day. He even asked the service people the next day to stay open a little later so that I could get some accessories for the car. See Chance if you go to buy a car a Tustin Mazda Thanks again! Carlos R Mera
Read MoreOther Employees Tagged: Chance Asue