Elle Cervantes
Elle Cervantes at Tustin Mazda
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Elle Cervantes

Service Advisor

Tustin Mazda

28 Auto Center Drive
Tustin, CA 92782

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5.0
241 Reviews

Dealership Experience

15 yrs, 8 mos

Industry Experience

15 yrs, 8 mos

Languages Spoken

Spanish Spanish

5.0

241 Reviews

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241 Reviews of Elle Cervantes

April 25, 2024

Dealership Rating
Employee Rating

Service is prompt and staff is great. Communication done throughout visit. Elle is fantastic, highly recommend. More

by Nclink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 20, 2024

Dealership Rating
Employee Rating

Service department is well run and Elle Cervantes is an excellent service advisor! Would recommend for any Mazda service. More

by jevenson123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 20, 2024

Dealership Rating
Employee Rating

Elle is always very responsive to our concerns. Services are always quick. I appreciate the mechanic video explanation More

by Mrsgonzogang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 18, 2024

Dealership Rating
Employee Rating

Like all dealerships very expensive. But friendly, clean, usually done in good time. I do like the videos reviewing the work they are doing. More

by Raquel1234angels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian Escobedo

Apr 19, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

February 23, 2024

Dealership Rating
Employee Rating

They are easy to schedule service with, the team is friendly, informative and I love my Mazda More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 22, 2024

Dealership Rating
Employee Rating

Elle was helpful and professional She was very accommodating I look forward to working with Elle next time I have service on my new Mazda More

by Kathy C.
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Recommend Dealer
Yes

February 21, 2024

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Employee Rating

I recently had the pleasure of visiting Tustin Mazda Service Center, and I must say it was an outstanding experience from start to finish. The level of service and professionalism exhibited by the entir More

by TL98765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elle Cervantes

Feb 22, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

February 20, 2024

Dealership Rating
Employee Rating

Efficient service team. They keep things moving. They take care of their customers and provide a high level of service! More

by Hari
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 20, 2024

Dealership Rating
Employee Rating

I live closer to Tuttle click Mazda in Irvine and I had been going there for years, and Service just kept getting worse and worse and worse! The management there is horrible and the sales people are awful More

by carolebrackett
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yasmine Cervantes the best!

February 20, 2024

Dealership Rating
Employee Rating

Elle Cervantes is wonderful. She is attentive to the needs of the customer, she remembers me and things I’ve shared. She is genuinely committed to her customers. I feel she looks More

by Richard
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Walker, Joshua Vasquez, Tony Mattingly , James Feinstein

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