5 Reviews
Write a Review5 Reviews of Ellen Mason
November 28, 2025
I always trust all of my car maintenance with this dealership. Bob Tomolin is my go to person. He is genuine, knowledgable, and I never feel like he cuts corners. I recently had to leave my vehicle at dealership. Bob Tomolin is my go to person. He is genuine, knowledgable, and I never feel like he cuts corners. I recently had to leave my vehicle at Coastal Kia to determine why my Oil Pressure light was coming on while my vehicle idled. Not only did Bob keep me imformed of the test and process of elimination that he and the Kia mechanics where conducting, he also kept me apprised on estimated cost and labor every step of the way. After it was later determined the best course of action of was to replace my engine due to unknown noises being heard from it. I was giving an estimated time of 10-14days that my car would be ready. I was paying for rental and asked Bob if they had a loaner during this time for any amount of time. He was able to get me one. The amazing Kia Mechanics worked hard on my vehicle and replaced my engine in 3 days! My vehicle drives like brand new and I am so grateful I trusted my car with Bob and the Mechanics at Coastal Kia. Also I cant forget giving Ellen a kudos for constantly having to transfer my calls to Bob when I missed Bobs calls while I was at work. More
Other Employees Tagged: Bob Tomlin, Sam Weisman, Brian Benson
January 10, 2025
When I called to schedule my appointment the person who answered the phone and answered the phone for me in the scheduling department department was very rude. For no reason answered the phone and answered the phone for me in the scheduling department department was very rude. For no reason More
Other Employees Tagged: Paula Zimmer, Ronda Richter , Marquita Best
September 14, 2024
Very honest and thorough salesperson. A pleasure to deal with him. Can certainly recommend Cody. A pleasure to deal with him. Can certainly recommend Cody. More
Other Employees Tagged: Cody Hamilton, Jan Ramos , Chris Castro
September 02, 2024
Great Customer service, clean dealership, clean restrooms, and exceptional sales, service, receptionist, and finance people. restrooms, and exceptional sales, service, receptionist, and finance people. More
Other Employees Tagged: Sam Weisman, Guder "GQ" Quezada, Jan Ramos , Chris Castro, Darren Gokey
August 28, 2024
This is the third vehicle I have purchased from them. They are always very easy to work with. Steve was a great salesperson to deal with. They are always very easy to work with. Steve was a great salesperson to deal with. More
Other Employees Tagged: Steve Kramer

