Brian Benson
Brian Benson at Coastal Kia

Brian Benson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
79 Reviews
4.9

79 Reviews

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79 Reviews of Brian Benson

November 07, 2026

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Great service always and i always come back. Maybe not schedule so many so you don’t have to wait as long More

by APRILMCDAVID
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

November 05, 2026

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Coastal Kia has a great service center! They were timely and so nice to work with. More

by rlguthrie92
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Recommend Dealer
Yes
Nov 06, 2026

Coastal Kia responded

We're glad you had such a positive experience with our service team! Providing timely service and making every visit pleasant are important to us. Thank you for choosing Coastal Kia, and we look forward to seeing you again!

November 04, 2026

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The guys did a great job correcting the nail they missed in my tire the Thursday before. Even though this was another extremely inconvenient situation, since I had just been in days prior and told there was More

by kalli.schroeder
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2026

Coastal Kia responded

We're sorry for the inconvenience of having to return so soon after your previous visit. We understand how frustrating that must have been, and we're glad our team was able to get the tire issue resolved. Thank you for your patience and for recognizing their efforts!

November 03, 2026

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I have 2 Kia’s and don’t do my own service anymore. The service is good and the people are nice to work with. One thing I don’t like is the AI assistant. I want a live voice on the phone. More

by thecomet60
Service Price Transparency
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Recommend Dealer
Yes
Nov 04, 2026

Coastal Kia responded

We're glad our service team continues to take great care of you and your two Kias! We also appreciate your honest feedback about our phone system and understand your preference for speaking directly with a team member. We'll be sure to share your comments with management. Thank you for your continued trust in Coastal Kia!

October 30, 2026

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Service advisor kept me informed , my tires were checked for any damage and were properly inflated More

by belfastgerry89
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Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

Oct 31, 2026

Coastal Kia responded

We're glad your service advisor kept you informed and our team made sure your tires were properly inspected and inflated. Thank you for trusting Coastal Kia with your vehicle!

October 29, 2026

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I love Coastal Kia. I had problem with my SUV and they have helped me so much. They minimize my cost and also the services they provided was top notch. I feel relax and More

by Miss Wendy
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Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Oct 30, 2026

Coastal Kia responded

What a wonderful review! We're so glad our team was able to help with your SUV and make a stressful situation a little easier. Providing honest, dependable service while keeping costs manageable is important to us. We're grateful for your trust and look forward to taking care of you for years to come!

October 25, 2026

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Coastal Kia’s service department provides excellent customer service, knowledgeable technicians, timely repairs, and a consistently outstanding ownership experience. More

by mhigg56
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Recommend Dealer
Yes
Oct 27, 2026

Coastal Kia responded

Thank you for the wonderful review! We're glad our service team continues to deliver knowledgeable, efficient service and a positive ownership experience. We look forward to taking care of you and your vehicle for years to come!

October 21, 2026

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friendly, on time, efficient, quality, I always enjoy the scheduling process and visiting Coastal Kia More

by h.vanhall
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Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Oct 22, 2026

Coastal Kia responded

Thank you for the kind words! We’re so glad you consistently enjoy your visits and can count on our team for friendly, efficient service. We truly appreciate your continued trust in Coastal Kia!

October 17, 2026

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Great service everyone is very helpful and get the job done in a timely manner. More

by dequillacarr08
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Recommend Dealer
Yes
Oct 22, 2026

Coastal Kia responded

Thank you for the great review! We’re glad our team provided helpful, efficient service and got you taken care of in a timely manner. We appreciate you choosing Coastal Kia and look forward to seeing you again!

October 15, 2026

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Awesome service, I will be back Quick and efficient, would strongly recommend this service dept More

by SEARMAN0
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Recommend Dealer
Yes
Oct 16, 2026

Coastal Kia responded

Thank you for the great review and recommendation! We’re glad our service team got you taken care of quickly and efficiently. We appreciate your support and look forward to welcoming you back to Coastal Kia!

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