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Brian Benson
Brian Benson at Coastal Kia

Brian Benson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.7
29 Reviews
4.7

29 Reviews

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29 Reviews of Brian Benson

May 14, 2026

Dealership Rating
Employee Rating

Friendly, courteous staff. I had been skeptical of former places, but I trust the people here to treat me fairly. No unnecessary fees or additional repairs More

by CINDYLEE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman, Gary Nelson

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May 14, 2026

Coastal Kia responded

Thank you for the five star Dealer Rater review. We are thrilled to hear you find our team to be, "friendly and courteous." It was kind of you to tag so many of our service team members. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

May 06, 2026

Dealership Rating
Employee Rating

Everyone is very friendly and helpful with their knowledge and is there for you and your needs More

by christybcloutier17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Anthony "AJ" Boone

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May 06, 2026

Coastal Kia responded

Thank you for the high marks and for tagging so many of our amazing team members. It was thoughtful of you to go online and rate your recent experience. Please do not hesitate to reach out if you need us. Thanks again!

April 29, 2026

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Employee Rating

I take my vehicle here to be service and am always satisfied with the exceptional service! More

by KC2926
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Anthony "AJ" Boone

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Apr 29, 2026

Coastal Kia responded

Fantastic news! Thank you! We truly appreciate your loyalty. Thank you for the five star service review. It was thoughtful of you to go online and rate your recent service experience. We appreciate you tagging so many of our team members by name. Please do not hesitate to reach out if you need us. Thanks again!

April 27, 2026

Dealership Rating
Employee Rating

Coastal Kia has one of the best service departments and their customer service is fantastic More

by tbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, David Knowles

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Apr 27, 2026

Coastal Kia responded

Fantastic! Thank you! We appreciate the gracious compliments and high marks for our service department. It was thoughtful of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

April 25, 2026

Dealership Rating
Employee Rating

They did a great job,very happy with all the employees that we delt with and would recommend them to anyone interested in a Dealership. More

by JOSEPH.HINGERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Anthony "AJ" Boone

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Apr 25, 2026

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star review and high marks for so many of our service team members. We love the feedback including, " they did a great job, very happy with all the employees." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

April 20, 2026

Dealership Rating
Employee Rating

I spent over $900 cash/debit on service to my 2020 kia sportage. one of the services performed, changed the rear wiper blade, now, the rear wiper does not work. I brought it back and they wanted to char More

by LAURA.CANDELARIA
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 21, 2026

Coastal Kia responded

Laura, we apologize for your frustration. Please reach out to our Service Director John Wigger on his direct line 910-798-4716. Your concern may be an electrical issue with the motor, wiring, or switch, which is unrelated to the previous blade replacement. We are here to help and would like to discuss your concerns. We look forward to your call. Thank you

April 19, 2026

Dealership Rating
Employee Rating

Best customer service. Was please the first 10 years with my 2012 Soul and so far just as pleased with my 2022 Soul. More

by conklin31084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Anthony "AJ" Boone

Report | Print
Apr 19, 2026

Coastal Kia responded

Thank you for your loyalty! We sincerely appreciate the five star service review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

April 15, 2026

Dealership Rating
Employee Rating

Clear communication and thorough check. Very courteous staff, the dealership was clean and stocked with cookies and snacks. More

by JUDGEPOINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Aubrey Madison, Anthony "AJ" Boone

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Apr 15, 2026

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience. Thank you for the high marks and gracious compliments. We are thrilled to hear you were able to take advantage of our customer lounge experience. We truly appreciate you trusting Coastal Kia with your automotive service needs. We are here if you need anything. Thanks again!

April 15, 2026

Dealership Rating
Employee Rating

The shop provided me with quick service, good communication from the staff. Very helpful and knowledgeable More

by kdetailed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Anthony "AJ" Boone

Report | Print
Apr 15, 2026

Coastal Kia responded

Outstanding! Thank you for the five star service review. It was thoughtful of you to tag so many of our service team members with such high marks. We love hearing you found our team to be, "very helpful and knowledgeable." Thank you for trusting Coastal Kia with your automotive service needs.

March 07, 2026

Dealership Rating
Employee Rating

Very courtesy and informative. Brian was very nice. ive already recommended this dealership to others. More

by JESSICABPINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2026

Coastal Kia responded

Thank for the recent recommendations! Your five star service review is greatly appreciated. Thank you for mentioning Brian Benson by name. We strive to deliver a truly exceptional experience to every client during every visit. We truly appreciate you trusting Coastal Kia with your automotive service needs. We are here if you need us.

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