Brian Benson
Brian Benson at Coastal Kia

Brian Benson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
64 Reviews
4.9

64 Reviews

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64 Reviews of Brian Benson

September 26, 2026

Dealership Rating
Employee Rating

From check in thru the. service. Completion the staff was professional and have good customer service. More

by GP608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony "AJ" Boone

Sep 26, 2026

Coastal Kia responded

Thank you for the great review! We’re pleased to hear that our team provided professional and friendly service from check-in through completion. We truly appreciate your business and look forward to serving you again at Coastal Kia!

September 24, 2026

Dealership Rating
Employee Rating

Clean, comfortable waiting area. The staff is very attentive offering courtesy rides and snacks, etc. making sure waiting customers are comfortable. More

by lynnb1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Coastal Kia responded

Thank you for the kind review! We’re glad you enjoyed our clean, comfortable waiting area and attentive service. We appreciate your business and look forward to seeing you again

September 21, 2026

Dealership Rating
Employee Rating

The service department staff are kind, courteous and very professional. Brian is always kind and ready to help you when you walk in the door, even though he was not my service advisor this time. Brain went o More

by SANDRA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony "AJ" Boone

Sep 21, 2026

Coastal Kia responded

Thank you for the wonderful feedback! We’re glad Brian and AJ went above and beyond to make sure you were well taken care of. We appreciate your kind words about our service team!

September 18, 2026

Dealership Rating
Employee Rating

In and out in a reasonable amount of time. Service always is professional and helpful. More

by paul@paperrollproducts.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Sep 19, 2026

Coastal Kia responded

Thank you for the great review! We’re glad you received professional, helpful service in a timely manner. We appreciate your business!

September 17, 2026

Dealership Rating
Employee Rating

Always dependable & fair! No need to go anywhere else! My Teluride is smiling when we leave! More

by dleekessel
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 18, 2026

Coastal Kia responded

Thank you for the wonderful review! We’re so glad you can always count on our team for dependable and fair service. We love knowing your Telluride leaves Coastal Kia smiling!

September 06, 2026

Dealership Rating
Employee Rating

Great service , quick in and out , very polite and nice break room and coffee and snacks More

by edwardsjohn8461
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

Coastal Kia responded

Thank you for the great review! We’re glad you enjoyed the quick, friendly service and our customer lounge. We appreciate you choosing Coastal Kia and look forward to seeing you again!

August 27, 2026

Dealership Rating
Employee Rating

Professional Answered all question The wait was short Waiting room and bathrooms were cleaned I would recommend yall Great place More

by cgood1951
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 28, 2026

Coastal Kia responded

Thank you for the great review! We’re glad our team answered all your questions, kept your wait short, and provided a clean and comfortable environment. We truly appreciate your recommendation!

August 25, 2026

Dealership Rating
Employee Rating

I love the fact that I was told it would be a 2 hour wait and it ended up being like an hour More

by tenekamoore123
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 25, 2026

Coastal Kia responded

Thank you for the great review! We’re glad our team was able to get you back on the road even sooner than expected. We appreciate you choosing Coastal Kia and look forward to seeing you again!

August 22, 2026

Dealership Rating
Employee Rating

Excellent service at Coastal Kia—friendly, professional, knowledgeable team that took great care of my EV9. More

by mhigg56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2026

Coastal Kia responded

Thank you for the wonderful review! We’re glad our friendly and knowledgeable service team took excellent care of you and your EV9. We appreciate your trust in Coastal Kia!

August 19, 2026

Dealership Rating
Employee Rating

Professional and courteous service. Good communication. Made notes about possible warranty issue. Got appointment quickly. More

by wlgordy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Coastal Kia responded

Thank you for the great review! We’re glad our team provided professional, courteous service and kept you well informed throughout your visit. We appreciate you choosing Coastal Kia!

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