Elliott Bourne III | Page 14

My experience at Mercedes Benz of Owings Mills was great. Big thanks to my salesman Elliott Bourne who always make purchasing a car a BREEZE! Very professional, polite and listen to my needs. I will send any Big thanks to my salesman Elliott Bourne who always make purchasing a car a BREEZE! Very professional, polite and listen to my needs. I will send anyone I know to this dealership and I’ll tell them to ask for Elliot. More

Report | Print

A good friendly associate that made himself available whenever I needed help. Went out of his way to make sure that my car was what I wanted and in my price range. whenever I needed help. Went out of his way to make sure that my car was what I wanted and in my price range. More

Report | Print

I absolutely admire Mr. Elliotts geniune personality accompanied by honesty, complete compassion, attention, knowledge and customer service. Before I made the decision to purchase a vehicle weeks prior accompanied by honesty, complete compassion, attention, knowledge and customer service. Before I made the decision to purchase a vehicle weeks prior he took over an hour of his time to familize me with the line of Mercedes as well as the options inside. When I had an issue he stayed beside me with Mr. Brett whom had the same ambition. I appreciate these two entirely as my experience was downed but they definitely stayed beside me to get it fixed. I can NOT STOP THANKING MR. BRETT for his honesty when another individual wasnt so honest. You guys are very valuable to this dealership More

Report | Print

The moment I walk into the dealership I felt like I was in good hands. Elliott was very personable and patient, he asked questions and listened to my responses as it related to what I wanted. I begin my in good hands. Elliott was very personable and patient, he asked questions and listened to my responses as it related to what I wanted. I begin my car search a few weeks earlier than I actually wanted to purchase. I wanted a car for my 50th birthday gift. I wanted a white car. I wanted a specific interior look well working with Elliott I got exactly what I wanted. This experience as a 1st time buyer of Mercedes Benz actually exceeded my expectations. I'm now happy to be apart of the Mecerdes Benz family. More

Report | Print

The customer service from Elliot and his assistant was superior. He went out of his way to help me and I am greatly appreciate it superior. He went out of his way to help me and I am greatly appreciate it More

Report | Print

Elliott has been my car person for about 4 to 5 years now. I trust his judgment on vehicles. I have a lot to learn with this vehicle. I wouldn't use any other salesman for my car needs. now. I trust his judgment on vehicles. I have a lot to learn with this vehicle. I wouldn't use any other salesman for my car needs. More

Report | Print

Elliott was the best automobile Sales Representative I have dealt with in my lifetime. And, I have purchased more than 10 vehicles to-date. He is extremely professional, provides excellent customer serv have dealt with in my lifetime. And, I have purchased more than 10 vehicles to-date. He is extremely professional, provides excellent customer service, very knowledgeable with vehicles and more, no pressure, I felt very comfortable and respected his opinion. A buyer learns a great deal of information in regards to vehicles. I certainly did. I'm more educated now about vehicles than before I met Elliott. Gained additional knowledge about extended warranties, too. Elliott is the BEST! I will be back and will ask for Elliott. Thank You, Elliott. - Ms. Melton More

Report | Print

Elliott was very patient, professional, and informative throughout the process. Zero pressure while attempting to make a decision between models. Even while test driving the same car twice. The entire tea throughout the process. Zero pressure while attempting to make a decision between models. Even while test driving the same car twice. The entire team went above and beyond to make sure that we left happy. Even to the last 15 minutes when Miss Phaeng sat in the car with me and showed me how to use all the new technology before I drove home. While working with Garen, we did not feel pressured to add anything on, however he was very informative about the benefits of everything offered. We did add the prepaid maintenance and ceramic coating. We drove 2.5 hours from Delaware to your dealership because you had the best selection. After the service that we received, we would not hesitate to return for our next AMG. More

Report | Print

Thank you Elliot, Fran and the entire Owings Mills Mercedes-Benz family for all your diligence and excellence with our out-of state car buying experience. We had to leave Md to go to Ga. to await my Mercedes-Benz family for all your diligence and excellence with our out-of state car buying experience. We had to leave Md to go to Ga. to await my newest grand child birth which meant I would not have been able to purchase the car because we were out of state But Elliot being the person he is assured us it would not be a problem to purchase a car for my daughter 18th birthday, Thanks to Elliott the delay was not a denial. My daughters 18 birthday has past but when she got the car today the smile on her face and the Joy she expressed priceless !!! Thank you Guys so much for everything and being apart of the Journey. You guys went over and beyond,You guys are Awesome, and working with Elliot felt like we were family not customers , Thank you Thank you Thank you ⭐️⭐️⭐️⭐️⭐️ More

Report | Print

I was impressed with Elliott Bourne's attention to detail and knowledge of his product. His follow through from my initial visit to the conclusion of the sale was consistent, professional, detailed and time and knowledge of his product. His follow through from my initial visit to the conclusion of the sale was consistent, professional, detailed and timely. Since the sale he as continued to act in an advisory capacity as I learn about my new vehicle and the dealership I will deal with going forward. I cannot seem to give Brett and Phang grades below as well but both are 5 Star for support, friendliness and knowledge. More

Report | Print