Lucy Yun

I received a surprise text message with Lucy’s business card stating, “Go see Lucy. She will show you the car.” I don’t know who was more excited when I arrived at Owings Mills Mercedes-Benz, me or Lucy. card stating, “Go see Lucy. She will show you the car.” I don’t know who was more excited when I arrived at Owings Mills Mercedes-Benz, me or Lucy. She truly made my surprise all the more fun because of her genuine care and enthusiasm. Lucy definitely exemplifies the principles of quality customer care by listening, asking questions, eagerly offering product knowledge, and following-up when she says she will. She makes customer care look easy. More

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i had the pleasure of working with Lucy on the purchase of a car. From the moment she replied to my inquiry to the moment the documents were signed, she was a pleasure to work with. She was highly responsi of a car. From the moment she replied to my inquiry to the moment the documents were signed, she was a pleasure to work with. She was highly responsive, well-informed, fair, and just a pleasure to work with. Next car we need, we're going straight to Lucy. More

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Elliott was OUTSTANDING , he was so good my wife and I purchased not one but two Mercedes-Benz. We truly appreciate and thank God for his professional service. purchased not one but two Mercedes-Benz. We truly appreciate and thank God for his professional service. More

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Elliott was great! ! He helped us and answered all of our needs and provided amazing service! The staff was friendly and pleasant as well. ! He helped us and answered all of our needs and provided amazing service! The staff was friendly and pleasant as well. More

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Very good 👍 he very good person, he very nice 👍 I love it, the car very good 👍 it, the car very good 👍 More

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My salesperson was Lucy Yun. She was very helpful throughout the whole process and ensured that everything was very smooth. She was patient and was able to build us a vehicle wit She was very helpful throughout the whole process and ensured that everything was very smooth. She was patient and was able to build us a vehicle with everything we wanted. Overall very happy. More

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Lucy Yun and Kolo are nice to work with timelly and best customer relations and fast in Transaction customer relations and fast in Transaction More

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Elliot was superb, he made sure he went above & beyond and got me into my GLE 2024. Best place to shop for Mercedez. Excellent customer service overall ✅ and got me into my GLE 2024. Best place to shop for Mercedez. Excellent customer service overall ✅ More

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I am pleased with the service I received during my recent purchase. Elliott and Lucy were helpful in making sure the preparation of the vehicle was done to my satisfaction before I took possession. Overall,i purchase. Elliott and Lucy were helpful in making sure the preparation of the vehicle was done to my satisfaction before I took possession. Overall,it was a positive experience and everything went well. More

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She was very helpful, great personality, made you feel welcome and comfortable. She is a wonderful saleswoman. welcome and comfortable. She is a wonderful saleswoman. More

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