Elliott Bourne III | Page 7

Great experience. . my Sales consultant was great. Elliott Bourne was patient and gave me a new position experience. . my Sales consultant was great. Elliott Bourne was patient and gave me a new position experience. More

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Elliott was great to work with, along with the entire team. Transparent and straight forward. A rarity these days. team. Transparent and straight forward. A rarity these days. More

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I recently had a fantastic experience at the Mercedes Benz of Owings Mills that I feel compelled to share as I purchased my 2023 GLB 250. The standout aspect of my visit was the exceptional service pr Benz of Owings Mills that I feel compelled to share as I purchased my 2023 GLB 250. The standout aspect of my visit was the exceptional service provided by Elliott, the auto sales representative, who guided me through the entire car-buying journey with enthusiasm and genuine care. My father had referred me to Elliott after having such a positive car buying experience. Elliott was very patient with me as I explored the various car options. Elliott was knowledgeable about the various models and features, ensuring that I found a vehicle that matched my needs and preferences. Elliott never pressured me, instead offering insightful advice and thoughtful recommendations. Equally impressive was Saad, the finance manager. Their expertise and professionalism were evident from the moment we began discussing financing options. Saad took the time to explain every detail, answer all my questions, and worked with me to find a plan that fit my budget perfectly. Their transparency and patience made the financing process not only stress-free but actually quite pleasant. Additionally, Andy an automotive sales representative, did a wonderful job in taking me for an highway test drive which further allowed me to see that the vehicle was a great fit for me. A young lady who serves as the Mercedes Benz technology expert was also very helpful in ensuring my understanding of how the Mercedes connect works in my vehicle. Overall, the team at Mercedes Benz of Owings Mills provided top-notch service with a personal touch. Their dedication to customer satisfaction is evident, and I couldn't be happier with my new vehicle and the entire buying experience. Since purchasing my vehicle, Elliott continues to be a great resource. If I ever have any questions regarding my vehicle he is readily available to assist. I love my new vehicle! I look forward to continuing to provide my business to this dealership. I highly recommend this dealership to anyone in the market for a car! More

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Mr. Elliott Bourne ‘s help last week and today in resolving my issues with my ME app was excellent!! But he has been giving me this type of service since my purchase of my vehicle four years ago!! resolving my issues with my ME app was excellent!! But he has been giving me this type of service since my purchase of my vehicle four years ago!! More

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Everyone at the dealership was friendly, knowledgeable, And no pressure. After shopping for a GLC 300, the dealership offered me a fair deal And no pressure. After shopping for a GLC 300, the dealership offered me a fair deal More

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Great dealership! Had time to give me every explanation I needed to make my decision. No pressure and very friendly. Had time to give me every explanation I needed to make my decision. No pressure and very friendly. More

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I’m so glad to be back with the Mercedes Family, I received a Great Deal. received a Great Deal. More

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The staff was friendly and professional. Elliott was friendly and helpful. He made me feel very comfortable. He was very knowledgeable and answered my questions. Very pleased with my experie Elliott was friendly and helpful. He made me feel very comfortable. He was very knowledgeable and answered my questions. Very pleased with my experience. More

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My experience was none other than perfect. They remembered my late mother and treated me so well. I was able to drive off in my brand new GLC in a matter of hours. The team is amazing you have They remembered my late mother and treated me so well. I was able to drive off in my brand new GLC in a matter of hours. The team is amazing you have to see Elliott tell him Ms. Flowers sent you! More

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Very much appreciated and made sure I got my best fit car within no time within no time More

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