Emily Adkinson
Emily Adkinson at Temecula Valley Lexus

Emily Adkinson | Page 4

Service Consultant

Temecula Valley Lexus

42081 Dlr Drive
Temecula, CA 92591

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5.0
52 Reviews
5.0

52 Reviews

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52 Reviews of Emily Adkinson

December 15, 2025

Dealership Rating
Employee Rating

Excellent staff and service. The lounge and open areas are inviting as one waits. Thank you. More

by YAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Caughron, Jimmy Gutierrez

Dec 15, 2025

Temecula Valley Lexus responded

It's wonderful to see that you were impressed with our service and facility! We look forward to working with you again! Regards, Tom Rudnai President

December 14, 2025

Dealership Rating
Employee Rating

Great service executed by a responsive and professional staff. My experiences with both Ty & Emily have been outstanding. More

by hankhkim
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Gutierrez

Dec 15, 2025

Temecula Valley Lexus responded

We're thrilled to hear that Ty and Emily provided you with outstanding service. Our team always aims to deliver a top-notch experience, and it’s great to know we hit the mark for you. We appreciate your support! Regards, Tom Rudnai President

December 12, 2025

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Employee Rating

Service was fine. They killed my battery during the service, but jumped it and the delay was minimal. Food bar needed restocking. Actual work on car, staff and wait More

by Joe K
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Temecula Valley Lexus responded

Joe, We're glad that overall you had a quality experience and we were able to get this battery issue resolved quickly. We appreciate both your business and your feedback and we look forward to providing you with a 5-star experience at your next visit. See you then. Regards, Tom Rudnai President

November 13, 2025

Dealership Rating
Employee Rating

Great dealership, especially the service department. Adam is excellent and always provides excellent customer service. More

by shhannah2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Caughron

Nov 14, 2025

Temecula Valley Lexus responded

It pleases us to hear you had a great experience with our service department and Adam's customer service. Your feedback motivates us to keep delivering top-notch service! Regards, Tom Rudnai President

November 07, 2025

Dealership Rating
Employee Rating

The entire staff was courteous and very professional. Service was fantastic. They even took care of a recent recall that I was not aware of. More

by johndavidbertrand
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard IV, Katria Steinberg

Nov 09, 2025

Temecula Valley Lexus responded

We're thrilled to hear that you had a great experience with our courteous staff and that we could assist with the recall. Your satisfaction is our priority, and we look forward to serving you again! Regards, Tom Rudnai President

October 28, 2025

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I’ve had my Lexus since 2015 and no matter what dealership I go to I always get 5 star service. More

by Cheryl.levstik
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Temecula Valley Lexus responded

Cheryl, We're thrilled to hear that you consistently receive 5-star service at our dealership. Your loyalty since 2015 means a lot to us, and we look forward to continuing to meet your expectations! Regards, Tom Rudnai President

October 25, 2025

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Employee Rating

Every thing was to my satisfaction, questions asked, questions ansered. Only comments for this subject. More

by bernal.bob
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Temecula Valley Lexus responded

We're thrilled to hear that you had a satisfying experience and that our team was able to address your questions. Your feedback is invaluable to us! Regards, Tom Rudnai President

October 24, 2025

Dealership Rating
Employee Rating

Emily was great! She was able to see me super last minute and even secured me a loaner vehicle so I wouldn’t miss work! Great first experience and will definitely be More

by luidoza28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Temecula Valley Lexus responded

We’re glad to hear that Emily was able to take care of you and make things convenient with a loaner vehicle. We truly appreciate your trust in us and look forward to seeing you again next time! Regards, Tom Rudnai President

October 10, 2025

Dealership Rating
Employee Rating

Everytime I used this dealer they are very friendly, knowledgeable and happy with the waiting accomadations, Did the work in a timely manner and will use again. More

by LKWhaley760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Temecula Valley Lexus responded

We are proud to hear that you had such a positive experience with our team and appreciated the accommodations. We look forward to serving you again in the future! Regards, Tom Rudnai President

October 02, 2025

Dealership Rating
Employee Rating

Emily explain all the things that needed to be done and also all the recommendations that the technician have More

by Rhonasamsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Temecula Valley Lexus responded

We're thrilled to hear that Emily provided clear explanations and helpful recommendations. Our team is dedicated to ensuring a smooth experience for our customers. We hope to see you again! Regards, Tom Rudnai President

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