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Emily Armstrong
Emily Armstrong at Ed Morse Ford

Emily Armstrong | Page 3

Service Advisor

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.5
82 Reviews
4.5

82 Reviews

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82 Reviews of Emily Armstrong

November 15, 2025

Dealership Rating
Employee Rating

I had the tires rotated. Got in quick and was done in good time. Asked about re torque on the lug nuts and they did it with no questions. More

by rlbrow
Recommend Dealer
Yes
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November 13, 2025

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Employee Rating

Always a pleasure, appointment set, followed through and kept to price quoted every time! Professional, courteous and warm! Thanks, we count on you! More

by FASTEDDYWSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

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November 12, 2025

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Employee Rating

Came in for oil change. Done quickly and cleanly. Also washed car and rotated tired More

by kplatt59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

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November 07, 2025

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Employee Rating

I'm very pleased with how they treat me they are always ready to help when I go there More

by willieandmarlene15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

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October 31, 2025

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Employee Rating

Service advisor was great at communicating everything and service was performed in a timely manner. waiting area is nice More

by jlogel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grace Grems , Bill Bedenbender

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Nov 05, 2025

Ed Morse Ford responded

Thank you for your kind words! We truly appreciate your feedback about our service advisor and the timely service you received at Ed Morse Ford Muscatine. We’re glad to hear you enjoyed our waiting area as well. We look forward to seeing you again for your next visit! Sincerely, The Ed Morse Ford Lincoln Team

October 31, 2025

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Employee Rating

Friendly staff. The work was completed quickly while I waited. I have no complaints. Fifteen word minimum. More

by HWEMERYII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Irwin

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Nov 05, 2025

Ed Morse Ford responded

Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with our friendly staff and that your service was completed quickly. At Ed Morse Ford Muscatine, we strive to provide efficient and high-quality service for all our customers. We appreciate your review and look forward to seeing you again for your next visit! Sincerely, The Ed Morse Ford Lincoln Team

October 26, 2025

Dealership Rating
Employee Rating

Everything was great! An honest car dealership. The sales and sales manager excelled beyond other dealers. More

by intvispas
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

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Nov 05, 2025

Ed Morse Ford responded

Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us at Ed Morse Ford Muscatine. Our team strives to provide honest and exceptional service, and we're glad it stood out to you. We look forward to assisting you again in the future! Sincerely, The Ed Morse Ford Lincoln Team

October 14, 2025

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Employee Rating

Great service friendly sales people - had exactly what I was looking for in a vehicle More

by aletcher29
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

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Nov 05, 2025

Ed Morse Ford responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and found exactly what you were looking for in a vehicle at Ed Morse Ford Muscatine. Our team takes pride in providing a friendly experience, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, The Ed Morse Ford Lincoln Team

October 06, 2025

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Employee Rating

They do not return phone calls after leaving messages. When you do talk to someone they don't return your phone calls. More

by RMOELLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 05, 2025

Ed Morse Ford responded

Thank you for sharing your experience. We understand your frustration regarding communication, and we appreciate your feedback. At Ed Morse Ford Muscatine, we strive for excellent customer service and want to ensure that we address your concerns. Please reach out to us directly so we can assist you further. We look forward to hearing from you. Sincerely, The Ed Morse Ford Lincoln Team

October 02, 2025

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Employee Rating

Excellent customer service provider through out the whole sales transaction. Sales people were Ray and knowledgeable to work with. More

by gagray0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grace Grems , Logan Irwin, Logan Morgan

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Oct 03, 2025

Ed Morse Ford responded

Thank you for your fantastic review! We're pleased to hear that you experienced excellent customer service during your sales transaction at Ed Morse Ford Lincoln Muscatine (MIFD). It's great to know that Ray and our team were knowledgeable and helpful. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Ed Morse Ford Lincoln Team

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