Emily Melanson
Emily Melanson at Daytona Toyota

Emily Melanson | Page 12

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Contact Me
4.8
622 Reviews

My name is Emily Melanson, I have been in the car industry for 8 years. In my free time ,I like to spend time on my boat and I also have a passion for cooking. I have personally worked for Toyota for a total of 4 years.

Dealership Experience

5 yrs, 9 mos

4.8

622 Reviews

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622 Reviews of Emily Melanson

November 06, 2024

Dealership Rating
Employee Rating

She is excellent. I tell everyone I know to go to your dealership ONLY because of and to schedule with her. She is clear, kind, friendly, knowledgeable, and fair. More

by ALYCEPMILLER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Daytona Toyota responded

Thank you for sharing your review with us! It's great to hear that our team, especially Emily, made sure you had a great time during your visit. We're always here to help- reach out if there is anything else you need!

November 05, 2024

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Employee Rating

Excellent service as always from Emily Melanson. Professional, knowledgeable and listens to any issues we might have. We won’t go to anyone else. More

by Monique1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Daytona Toyota responded

Thanks for the 5-star rating, Monique! Your satisfaction is our priority, and we're glad to hear Emily provided such great customer service. We’re here whenever you need us.

November 03, 2024

Dealership Rating
Employee Rating

Daytona Toyota did a great job servicing my vehicle. I took it in fir a 10000 mile service, and the work was completed in less than an hour. More

by DMGch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Daytona Toyota responded

It was a pleasure serving you, and we’re so happy to hear about your experience. Looking forward to seeing you again!

November 02, 2024

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Employee Rating

Everyone here is fantastic. Great service and great experience. Will continue to service here over and over! More

by jcmurray84
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 04, 2024

Daytona Toyota responded

We appreciate your kind words and are so glad to have met your expectations. Please don't hesitate to reach out if we can assist you further!

November 01, 2024

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Employee Rating

We were here on vacation and I was able to schedule an appointment for LOF and tire rotation. More

by dgcrogan
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2024

Daytona Toyota responded

Thanks for the 5 stars! We hope our team got you back out on the road ready to enjoy your vacation with ease. Take care!

October 27, 2024

Dealership Rating
Employee Rating

Great organize service place On time very helpful short waiting to get job done appreciate it More

by SAMIRERIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Daytona Toyota responded

Your feedback means the world to us! We're here for any future car needs you may have.

October 27, 2024

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Employee Rating

Always a professional atmosphere and all problems addressed in a timely manner. All activities described in a thoughtful manner. More

by jlwyatt46
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 28, 2024

Daytona Toyota responded

Thank you for your kind words and the 5-star rating! We look forward to continuing to meet your expectations on future visits.

October 19, 2024

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Employee Rating

Great service from every person we saw! They were very friendly and provided fast service. More

by ovcburnett
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Angel Otero, Thomas Clark, John Murray, Mike Entrekin , Shane our salesman help us reset our video monitor

Oct 21, 2024

Daytona Toyota responded

That's great to hear, ovcburnett! We're so happy that Shane could help you out with your video monitor in your Toyota. If you need assistance with anything in the future, please let us know. Thank you!

October 18, 2024

Dealership Rating
Employee Rating

Muy responsables y muy buen trabajo aunque haya tardado mi carro más de lo esperado salió casi perfecto como si no fuera pasado nada le doy 5 estrellas More

by jose_78_65
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 21, 2024

Daytona Toyota responded

¡Estamos encantados de que nuestro equipo haya podido trabajar en tu Kia y dejarlo como nuevo, José! Gracias por confiar en nuestro equipo y por tu paciencia durante las demoras. ¡Esperamos seguir trabajando contigo en el futuro!

October 10, 2024

Dealership Rating
Employee Rating

I've owned 10 Toyota's over the years from a Corolla S to 2 Land Cruisers. This will be my last. For several reasons. First being Toyota and/or dealer customer service simply is not what it used to be. Our c More

by EDALONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2024

Daytona Toyota responded

We're disappointed to hear that you were dissatisfied during your service visits for your Toyota Highlander, EDALONS, and we understand your frustration. Your feedback will help us to make improvements where they are needed. If you choose to return to our dealership in the future, we hope to provide you with a five-star experience. If you have any further questions or concerns, please reach out to Aaron Garcia in our Service department at 386-255-7475 ext. 1702. Thank you.

Oct 11, 2024

EDALONS responded

We have the lifetime oil changes so we have no choice but to go back for at least as long as we own this vehicle. But my question is; I laid out the 3 issues we are having why not address those either here or by giving me a call? Again, ive owned many Toyotas never had an issue having things fixed aftet the warrantee ran out especially on manufacturer defects that are obviously not customer damage. Its called customer service.

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