Emily Melanson | Page 13

Great service from every person we saw! They were very friendly and provided fast service. They were very friendly and provided fast service. More

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Muy responsables y muy buen trabajo aunque haya tardado mi carro más de lo esperado salió casi perfecto como si no fuera pasado nada le doy 5 estrellas mi carro más de lo esperado salió casi perfecto como si no fuera pasado nada le doy 5 estrellas More

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I've owned 10 Toyota's over the years from a Corolla S to 2 Land Cruisers. This will be my last. For several reasons. First being Toyota and/or dealer customer service simply is not what it used to be. Our c 2 Land Cruisers. This will be my last. For several reasons. First being Toyota and/or dealer customer service simply is not what it used to be. Our current Toyota Highlandet is barely out of warrantee. In tte past we have nevet had an issue having legitimate isdues repaird out of warrantee. The Re have been few issues to deal with but of the ones we had they were all repaird. We currently have 3 issues. The 1st is a well known Toyota issue there are thousands of people complakmh about it. When we first start thr vehicle and turn the A/C or heat on it blows foul smelling air for a few minutes. The second. we have played down and raised the 3rd row sears twice in all the time we have owned thus vehicle. Thd second time doing it the cheap plastic latch broke. The 3rd is the rear hatch door lift mechanism is faulty. Most of the time we have try to raise the door 3 or 3 times to get it to raise. All 3 of the see issued are completely unacceptable. The dealer would not even address any of the 3. We simply got it's out of warrantee. Absolutely zero good will Customer service. Now let's talk about the "services they tried to sell us. We were told the windshield wiper blades were bad. I purchased and installed Toyita OEM blades 2 weeks prior. I was told the tires need to be replaced. I brought the vehicle to 3 different tire shops all said the tires are fine for quite a few more miles. Then we got the great deal buy 3 get the 4th for free. Too funny. The cost is 20% higher for 3 than all 4 at tire shops. And yes they include alignment, 1 year damage warrantee and lifetime rotations. I was told the hybrid battery filters were dirty and HAD to be replaced at a cost or $125. I bought thr filters for $18. It took 3 minutes to change them. $107 labor for 3 minutes? Not to mention the old filters where like brand new. Toyota and especially Daytona Toyota will never see my business again. More

by EDALONS Verified Customer Verified Customer

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Service is very good. The manager is so nice and professional. Toyota service is reliable. The manager is so nice and professional. Toyota service is reliable. More

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Under Construction but doing best to service customers took care of my recall and let me use loaner while they took care thanks Rad took care of my recall and let me use loaner while they took care thanks Rad More

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Courteous and through Clean waiting area. On time appointment station to detail. Quality parts . Bill is detailed On time appointment station to detail. Quality parts . Bill is detailed More

by BONNIE.STRUTTON Verified Customer Verified Customer

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Bought our van at Daytona Toyota. Have always had it serviced there - they do a great job. Emily has been our service rep for years - I have confidence in what she tells us. Been v Have always had it serviced there - they do a great job. Emily has been our service rep for years - I have confidence in what she tells us. Been very satisfied with Daytona Toyota. More

by DAPTraveler Verified Customer Verified Customer

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John and Emily were helpful and professional. I didn't like that I got a random text from a sales person, Amanda, the night before my appointment I didn't like that I got a random text from a sales person, Amanda, the night before my appointment More

by Sheri Verified Customer Verified Customer

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Emily goes out of her way to provide the best service. She is extremely communicative and personable. I definitely recommend her as a service advisor She is extremely communicative and personable. I definitely recommend her as a service advisor More

by bradleywhalen2589 Verified Customer Verified Customer

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Very good service service advisor very knowledgeable explained just what needs to be done. Very nice person. explained just what needs to be done. Very nice person. More

by JPBARN Verified Customer Verified Customer

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