Emily Melanson
Emily Melanson at Daytona Toyota

Emily Melanson | Page 14

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Contact Me
4.8
622 Reviews

My name is Emily Melanson, I have been in the car industry for 8 years. In my free time ,I like to spend time on my boat and I also have a passion for cooking. I have personally worked for Toyota for a total of 4 years.

Dealership Experience

5 yrs, 9 mos

4.8

622 Reviews

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622 Reviews of Emily Melanson

September 15, 2024

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Employee Rating

11/2 hours for oil change first thing in the morning is not acceptable . Seems to be a lot of waisted time More

by 1951johnnylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2024

Daytona Toyota responded

Thank you for sharing your feedback. We apologize for the extended wait time for your oil change. If you have any further concerns or need assistance, please contact our Service Manager, Aaron Garcia, at 386-255-7475 ext. 1702.

September 07, 2024

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Excellent Toyota good job on my vehicle, well please. my tire was loosing air and bring to Toyota and the problem was over. it was very fast, thank you Toyota. More

by RWHITLEY126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Daytona Toyota responded

Thank you for your kind words! We’re delighted to hear that we were able to quickly resolve the issue with your tire and that you’re pleased with our service. If you need any further assistance or have any questions, please feel free to reach out. We’re here to help!

August 29, 2024

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I have been bringing my Corolla here since I bought it. They are always pretty fast and friendly. They have free snacks and a decent lobby to wait for your car to be finished. More

by hollymarie83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rad

Aug 30, 2024

Daytona Toyota responded

Thank you for your continued trust in us! We’re glad to hear that you find our team fast and friendly, and that you enjoy our snacks and lobby amenities. Your satisfaction is important to us, and we look forward to providing you with excellent service each time you visit. If you need anything else, please don’t hesitate to reach out!

August 22, 2024

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Usually I’m in and out under an hour when I make my appointment a head of time but this appointment I waited 2 1/2 hours not acceptable I drive 45 minutes to come there and having to wait so long after More

by bpattie29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 26, 2024

Daytona Toyota responded

Thank you for your feedback. We’re sorry to hear about the extended wait time during your recent appointment, especially given your usual positive experiences. We appreciate your patience and look forward to serving you better in the future.

August 18, 2024

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Outstanding, Emily asked if I had any concerns. I had forgotten about the sunroof not closing consistently until she asked. Emily reviewed what was going to be done and estimated cost projections More

by sebanks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Daytona Toyota responded

Thank you for your feedback! We’re delighted to hear that Emily provided outstanding service by addressing your concerns and reviewing the necessary work and cost projections. It’s great to know she was thorough and attentive to your needs. If you have any further questions or need additional assistance, please feel free to reach out. Thanks for choosing us!

August 17, 2024

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Daytona Toyota has been my dealer of choice for over 15 years. Both sales and service do an excellent job. They are always professional, courteous and willing to help. I love all the people there I’ve c More

by cathyfarmer2288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Michael, John Murray , Paul Ponte

Aug 19, 2024

Daytona Toyota responded

Thank you so much for your continued loyalty over the past 15 years! We’re honored to be your dealer of choice and thrilled to hear that both our sales and service teams have consistently met your expectations. We look forward to serving you for many years to come. If you ever need anything, don’t hesitate to reach out. Thanks again for your support!

August 12, 2024

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Always experience excellent service whenever I visit Toyota Daytona.. Will definitely recommend them to all my family and friends More

by SAMINCEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: I also worked with Kaley for my cracked windshield

Aug 26, 2024

Daytona Toyota responded

Thank you for your kind words! We’re thrilled to hear that you consistently experience excellent service. Your recommendation means a lot to us, and we’re grateful for your support. If you or your family and friends need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

August 12, 2024

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a great job when I came in for service it was great didn't expect it to be that fast More

by SILVINASILVA209
Service Price Transparency
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Recommend Dealer
Yes
Aug 13, 2024

Daytona Toyota responded

Thank you for your positive feedback! We’re pleased to hear that you had a great experience with our service and that everything was faster than you expected. We appreciate your kind words and look forward to assisting you again in the future. Thanks again for choosing us!

August 11, 2024

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Employee Rating

The service dept. Was very efficient with getting cars repaired in a timely manner. I have had the oil changed for free many times and it takes about an hour but is we More

by daleappelhans
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Daytona Toyota responded

Thank you for your positive feedback! We’re thrilled to hear that our service department has been efficient and timely with your repairs. It’s great to know that you’ve had positive experiences with our complimentary oil changes. We appreciate your support and look forward to continuing to provide you with excellent service. If you need anything else, don’t hesitate to reach out!

August 11, 2024

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I can’t express enough about how great Daytona Toyota service and the incredible reliability and beauty of our Highlander with almost 250,000 miles when he passed away. 2 years ago. I sold it and recent More

by PERNS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The Tire representive

Aug 13, 2024

Daytona Toyota responded

Thank you so much for your heartfelt feedback! We’re honored to hear that you had such a positive experience with our service and that your Highlander remained reliable and beautiful even with nearly 250,000 miles. Your satisfaction means a lot to us, and we truly appreciate your kind words. If there’s anything else we can assist you with, please don’t hesitate to reach out.

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