Emily Melanson
Emily Melanson at Daytona Toyota
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Emily Melanson | Page 2

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.8
448 Reviews

My name is Emily Melanson, I have been in the car industry for 8 years. In my free time ,I like to spend time on my boat and I also have a passion for cooking. I have personally worked for Toyota for a total of 4 years.

Dealership Experience

3 yrs, 8 mos

4.8

448 Reviews

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448 Reviews of Emily Melanson

March 24, 2024

Dealership Rating
Employee Rating

The service was beyond wonderful. Got taken on price. Also they stole my sons apple airpods fom his truck. . They had tracking feature and they were shown at dealership yet nobody cou More

by canyonsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 25, 2024

Daytona Toyota responded

We're sorry to hear that you had a negative experience and would like the opportunity to speak with you more about your concerns. When it is convenient please reach out to Aaron Garcia, at 386-255-7475 ext. 1702

March 11, 2024

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Employee Rating

Great work done by the team, communicate very well, Emily stays on top with all the updates on the vehicle. Work has been done very well so far. More

by ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Daytona Toyota responded

Thank you for your kind words! We're thrilled to hear that Emily and our team provided excellent communication and service throughout your vehicle's maintenance. We appreciate your trust in us!

March 10, 2024

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My service person is Emily. She is awesome! I trust her and her opinions regarding our vehicles. More

by PJ2155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Daytona Toyota responded

Thank you so much for your kind words about Emily! We're thrilled to hear that she provided you with excellent service and earned your trust. We appreciate your feedback and look forward to serving you again in the future.

March 04, 2024

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Very professional and friendly. Got vehicle in and out. Also had answers to my questions. More

by cdh101201
Service Price Transparency
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Recommend Dealer
Yes
Mar 04, 2024

Daytona Toyota responded

We're delighted to hear about your positive experience! Providing professional and friendly service, along with efficient handling of your vehicle and addressing your questions, is always our goal. Thank you for taking the time to share your feedback, and please don't hesitate to reach out if you have any further questions or need assistance in the future.

March 03, 2024

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Great service Emily keeps me informed of the status of the service. Work is done in a timely manner. More

by indynels
Recommend Dealer
Yes
Mar 04, 2024

Daytona Toyota responded

We're delighted to hear that you had a great service experience with Emily! Keeping customers informed and ensuring timely service are top priorities for us, and we're glad Emily was able to deliver on both fronts. Thank you for taking the time to share your positive feedback, and please don't hesitate to reach out if you need anything else in the future. We're here to help!

March 03, 2024

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The guy milking insurance to replace good windshields gives an air of fraudulence. He does not work for the dealer or Toyota and does not belong there. Emily is terrific. More

by KMACMA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Daytona Toyota responded

We appreciate your feedback and are sorry to hear about your experience with the individual handling insurance claims. Rest assured, we take such matters seriously and will address this concern promptly. On a brighter note, we're thrilled to hear that Emily provided you with terrific service. We'll be sure to pass along your kind words to her. Thank you for bringing this issue to our attention, and please feel free to reach out if you have any further concerns or questions. We're here to help!

February 23, 2024

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They did a great job. The price is ok but I trust Toyota with their service More

by stephensemler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Daytona Toyota responded

Thank you for your feedback! We're glad to hear you had a positive experience with us. We strive to provide excellent service and value to all our customers. We hope to continue serving you and exceeding your expectations in the future.

February 23, 2024

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Employee Rating

I wanted an oil change. I would’ve had to pay $100. since I didn’t have 10,000 miles since the last one. Carmax said I was overdue for one. Instead they rotated the tires an More

by BJHOLZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Angel Otero

Feb 24, 2024

Daytona Toyota responded

We're sorry to hear about your experience. Please reach out to Aaron Garcia at 386-255-7475 ext. 1702 so we can address your concerns. Your satisfaction is our priority.

February 22, 2024

Dealership Rating
Employee Rating

Great Quick and efficient. Car was done before I had requested and everything was explained clearly More

by Megan.duzi
Recommend Dealer
Yes

Other Employees Tagged: Emily Melanson

Feb 24, 2024

Daytona Toyota responded

Thank you for choosing our dealership! We're thrilled to hear about your positive experience with our service team. If you ever need assistance in the future, feel free to reach out.

February 19, 2024

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Employee Rating

Waited too long for oil change and tire rotation. I rescheduled for 1230 but was put for 1145 but had to reach last week for being 20 min late..that day I was an hour technically. More

by collierg92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Crocker, Thomas Clark

Feb 21, 2024

Daytona Toyota responded

We sincerely apologize for the inconvenience you experienced with your recent appointment scheduling. We're committed to improving our service and appreciate your feedback. If you have further feedback please reach out to Aaron Garcia 386-255-7475 ext. 1702 .

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