Emily Wagner | Page 14

I get great service from Toyota of Des Moines. They are very knowledgeable, friendly, and helpful. When I am in there for service they always keep me informed about what they are doing. I am compl They are very knowledgeable, friendly, and helpful. When I am in there for service they always keep me informed about what they are doing. I am completely happy with every department I have contact with. I will buy my cars only from Toyota of Des Moines for the rest of my life! More

by JMC2856 Verified Customer Verified Customer

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Always happy to work with Toyota of Des Moines. Great customer service from the sales staff, service staff and answering service. Great customer service from the sales staff, service staff and answering service. More

by ralverio Verified Customer Verified Customer

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It was excellent having you guys And such a fantastic job you people thank gou job you people thank gou More

by arajthulung Verified Customer Verified Customer

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The guys did their job quickly and fast! They did a job and we are happy with that They did a job and we are happy with that More

by hsuljanovic Verified Customer Verified Customer

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Emily was very courteous. Everything was explained well, and the service was quick and efficient. Everything was explained well, and the service was quick and efficient. More

by jmck706 Verified Customer Verified Customer

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It was easy to schedule a service appointment and Emily was easy to work with. was easy to work with. More

by billyamymorris Verified Customer Verified Customer

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They were within a week for making my appointment to get the oil change and tires rotated. Thanks. the oil change and tires rotated. Thanks. More

by bjharland2942 Verified Customer Verified Customer

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Employees were courteous and efficient. Emily help me with a maintenance required procedure that I had trouble accessing. Emily help me with a maintenance required procedure that I had trouble accessing. More

by rickstierman Verified Customer Verified Customer

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When I made my appointment, I told the phone representative that we would be gone during the week the 24 month free oil change and check up expired and he said it would be OK to come in the foll representative that we would be gone during the week the 24 month free oil change and check up expired and he said it would be OK to come in the following week and they would still perform that work at zero cost. I gave him my VIN number and everything. When II arrived at the dealership, a representative proceeded to show me a piece of paper saying that the oil change would be $96 plus the cost of the tire rotation. I then told him I was a week late, but his phone rrepresentative said the zero charge would be Honored. On arrival the on site rep asked when we bought the vehicle and I told him. He left and said he would be right back and after he returned he said there would be zero charge. So this was kind of an unpleasant experience in my first few minutes at the dealership as we had recently moved from NW Iowa to the Des Moines area. The service work done in their shop to the vehicle was fine. However, the $96 for an oil change is about $30 more than it should be. In fact the dealership we purchased the vehicle from gives a $20 discount on oil changes from their regular price of $66, for buying the vehicle from them. More

by Bill B Verified Customer Verified Customer

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Toyota of Des Moines has great people and provide top notch service! Emily is awesome to work with! notch service! Emily is awesome to work with! More

by JPIKE1369 Verified Customer Verified Customer

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