Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Emily Wagner
Emily Wagner at Toyota of Des Moines
Refer Me

Emily Wagner | Page 25

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

Contact Me
4.7
296 Reviews
4.7

296 Reviews

Write a Review

296 Reviews of Emily Wagner

October 14, 2023

Dealership Rating
Employee Rating

I wish you would just tell us how long a simple oil change and tire rotation takes. I would have waited instead back and fourth with the shuttle. More

by JONESM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Oct 16, 2023

Toyota of Des Moines responded

We value your feedback, and we are always looking for ways to improve our services. Thank you for the 5-star review!

October 14, 2023

Dealership Rating
Employee Rating

Excellent, timely service with very pleasant personnel. They met my emergency needs keeping me informed of the whole process! More

by LARRY285NOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Colton Powers

Helpful
Report | Print
Oct 16, 2023

Toyota of Des Moines responded

Thank you for servicing with us! We're happy to hear that our staff helped with your emergency needs and informed you throughout the process. We hope to be of service again in the future. Take care!

October 14, 2023

Dealership Rating
Employee Rating

Great communication and efficiency. Waiting area extra nice with a wonderful expresso cappuccino and latte machine for customers. Very comfortable during my cars servicing. More

by DRCHERNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Colton Powers

Helpful
Report | Print
Oct 16, 2023

Toyota of Des Moines responded

We are so glad to hear that you were happy with your experience, and that you appreciated our espresso cappuccino and latte machine. We appreciate your business and your feedback, and we look forward to serving you again in the future.

October 13, 2023

Dealership Rating
Employee Rating

Prompt, pleasant. Nice area to wait. Interesting video but at the end there was supposed to be an option to have the car appraised. There was no button More

by dandjshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz

Helpful
Report | Print
Oct 13, 2023

Toyota of Des Moines responded

Thank you for your feedback. We are so glad to hear that you found our service center to be prompt, pleasant, and with a nice waiting area. We are always looking for ways to improve our services, and we appreciate your feedback about the video appraisal button. In the meantime, if you would like to have your car appraised, you can always contact our team to assist you. Thank you again for the review!

October 13, 2023

Dealership Rating
Employee Rating

Very professional. Fast and affordable. Really appreciate the video and all the details the service tech provides. More

by damowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Colton Powers

Helpful
Report | Print
Oct 13, 2023

Toyota of Des Moines responded

We believe that it is important to keep our customers informed about the work that we are doing on their vehicles, and we are glad that you found the video to be helpful. We look forward to serving you again in the future. Take care!

October 13, 2023

Dealership Rating
Employee Rating

Great service and saved me time and money. The service man was very honest and told me I wasn’t due for an oil change yet. More

by SMESSER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Robert Schulz, Colton Powers

Helpful
Report | Print
Oct 16, 2023

Toyota of Des Moines responded

Thank you so much for your kind words about our service and our honesty! We are so glad to hear that you were happy with your experience. Take care!

October 12, 2023

Dealership Rating
Employee Rating

My experience at Toyota of Des Moines in Grimes was awesome, they got right to my car, and I was out of there within an hour after my oil change! More

by carla_vanzuuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Colton Powers

Helpful
Report | Print
Oct 13, 2023

Toyota of Des Moines responded

Thank you for the 5 stars! We know that your time is valuable, and we appreciate you choosing Toyota of Des Moines for your oil change needs. Thank you again for your business! We look forward to serving you again in the future.

October 11, 2023

Dealership Rating
Employee Rating

Toyota of Des Moines dealership do good services and take very good care customer every time More

by la0supastasoccer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Colton Powers

Helpful
Report | Print
Oct 12, 2023

Toyota of Des Moines responded

Thank you so much for your kind words about Toyota of Des Moines! We're so glad to hear that you've had such positive experiences with our dealership. Visit us again soon!

October 07, 2023

Dealership Rating
Employee Rating

We changed our appointment to be my minivan instead of our rav 4 before our appointment but you kept me waiting insisting I didn't have an appointment. I ended up spending 2 hours there on a basic routin More

by arbitragedale
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Colton Powers

Helpful
Report | Print
Oct 09, 2023

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback. We do our best to care for all of our customers in a timely manner and we are disappointed you feel we fell short of that. If you would like to discuss this further, please contact our General Manager, JP Phillips.

October 06, 2023

Dealership Rating
Employee Rating

I am an online person so to set up the appointment was a breeze. I pulled in a little early they gave me a estimate I thought I was do for oil change but it was only tire rotations they didn't try to over More

by LOUBOGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Muhlstein

Helpful
Report | Print
Oct 09, 2023

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines is thankful for customers like you! Come again soon!

1
...
24
25
26
...
30

Dealership Inventory (271 Vehicles)

used 2017 Chevrolet Colorado car, priced at $18,988
2017 Chevrolet Colorado
used
Summit White exterior
Automatic
Four-wheel Drive
$18,988
View Details
2022 Toyota Tundra
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
$45,999
View Details
used 2018 Chevrolet Malibu car, priced at $13,488
2018 Chevrolet Malibu
used
Silver Ice Metallic exterior
Automatic
Front-wheel Drive
$13,488
View Details
used 2022 Toyota Tundra Hybrid car, priced at $55,988
2022 Toyota Tundra Hybrid
used
Midnight Black Metallic exterior
Unknown
Four-wheel Drive
$55,988
View Details
used 2023 Toyota RAV4 car, priced at $34,988
2023 Toyota RAV4
used
Ice exterior
Automatic
All-wheel Drive
$34,988
View Details
used 2021 Toyota Venza car, priced at $29,988
2021 Toyota Venza
used
Blueprint exterior
CVT
All-wheel Drive
$29,988
View Details
View All Inventory