Emily Wagner

Easy scheduling, and able to get an appointment within days. Service was quick and everyone was extremely friendly. days. Service was quick and everyone was extremely friendly. More

by Dana.e.ball Verified Customer Verified Customer

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I really appreciated how polite and professional everyone was while I had my car serviced. I will definitely return. was while I had my car serviced. I will definitely return. More

by cristicooper75 Verified Customer Verified Customer

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Prompt service, friendly staff, shuttle service was prompt and friendly driver. Appreciated the clean environment. prompt and friendly driver. Appreciated the clean environment. More

by JSLARSON0 Verified Customer Verified Customer

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This car is has been serviced by Toyota of Des Moines since 2010 . Technian said car had a aftermarket oil filter housing, wanted $ 96 00 to replace it before going forward . Oil housing was fine . I since 2010 . Technian said car had a aftermarket oil filter housing, wanted $ 96 00 to replace it before going forward . Oil housing was fine . I feel I was played to be charged for something unnecessary. If the aftermarket oil filter housing is on the vehicle you installed it . More

by nmyrow Verified Customer Verified Customer

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Always a good experience at Toyota of Des Moines (a customer for 40+years). Professional, prompt, well-managed, friendly professionals. They give good explanations of what they did and any concerns to customer for 40+years). Professional, prompt, well-managed, friendly professionals. They give good explanations of what they did and any concerns to watch for. I regularly recommend it to friends and family! More

by RMRyanPhD Verified Customer Verified Customer

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Friendly efficient staff. No waiting. Made the whole process easy. Enjoyed the free coffee and donuts. No waiting. Made the whole process easy. Enjoyed the free coffee and donuts. More

by johnandmaryjojudge Verified Customer Verified Customer

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The service department at Toyota is by far the best, consistent service I have ever experienced! For 10 years, it has always been an incredible experience and service. consistent service I have ever experienced! For 10 years, it has always been an incredible experience and service. More

by karenkennedy316 Verified Customer Verified Customer

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Courtesy, Fast Service, and Nice Person to work with, Will service there again if needed Will service there again if needed More

by KAPP1960 Verified Customer Verified Customer

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Scheduling the safety recall appt was problematic since the scheduling team told me my personal and vehicle information was purged from the system… I have spent over 100k in Toyota purchases from this deal the scheduling team told me my personal and vehicle information was purged from the system… I have spent over 100k in Toyota purchases from this dealership and was surprised that a customer with 4 Toyotas would be purged from the data base More

by A2C2OSER Verified Customer Verified Customer

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Always. Willing to answer my "stupid questions:. Knowlageable and informed. I was out of there in 1 hrs GREAT. %The only negative thing was that terribly r Willing to answer my "stupid questions:. Knowlageable and informed. I was out of there in 1 hrs GREAT. %The only negative thing was that terribly rude angry customer in the waiting room. Used very foul language at another customer . I hope the president of Toyota will send him a letter to "NOT EVER come back to Toyota for any reason!!!! PLEASE?? More

by DENHOLLAND510 Verified Customer Verified Customer

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