Emma Allen | Page 6

Emma took care of all my needs very quickly, helping me decide what policy additions that suited my application. I'm very happy dealing with her and Lombard Ford. decide what policy additions that suited my application. I'm very happy dealing with her and Lombard Ford. More

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Emma is absolutely a great person to work with. She provides excellent and I mean EXCELLENT professional customer service. I have purchased or renewed several ESP plans through her at Lombard For She provides excellent and I mean EXCELLENT professional customer service. I have purchased or renewed several ESP plans through her at Lombard Ford and have been overly pleased with her knowledge and experience. She is responsive and thorough in her work. Thank you Emma! More

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Exceptional customer service. I’d have to say that Emma did an excellent job of explaining everything & helping with discounts. I’ll be sure to contact her for future purchases. I’d have to say that Emma did an excellent job of explaining everything & helping with discounts. I’ll be sure to contact her for future purchases. More

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Emma was great to work with, she had a lot of patience and answered all my questions... I wish all customer service representatives were more like her... and answered all my questions... I wish all customer service representatives were more like her... More

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I just purchased a Premium Care Extended Warranty for my Brand New Ford Explorer via Lombard's Online Website. My experience has been outstanding. Emma, Jack and Lombard Ford were "firing on all cylinders". Brand New Ford Explorer via Lombard's Online Website. My experience has been outstanding. Emma, Jack and Lombard Ford were "firing on all cylinders". Their Pricing was Economical while their Old Fashion Customer Service would make Henry Ford Proud. It may be an online transaction but Emma and Jack took the time to answer all my questions. Best Regards Angela of Long Island More

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I contacted Lombard Ford to extend my warranty and spoke to Emma. She was very pleasant and professional. She looked up my account and within minutes we had another plan that would work for me on my Super to Emma. She was very pleasant and professional. She looked up my account and within minutes we had another plan that would work for me on my Super-Duty Diesel. I have had several ESP through this dealership and have no complaints. Thanks Emma for your help. More

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Emma was so helpful, listened to my needs, and provided me with options and recommendations based on my situation. I highly recommend working with Emma for your car or extended warranty needs! me with options and recommendations based on my situation. I highly recommend working with Emma for your car or extended warranty needs! More

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Been great to work with on two different warranty set ups! Have handled my claims with 0 issues! ups! Have handled my claims with 0 issues! More

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Emma was the most helpful and professional that anyone could be. She made the process very straightforward and easy. I would not hesitate in recommending her to the utmost. could be. She made the process very straightforward and easy. I would not hesitate in recommending her to the utmost. More

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Emma was very pleasant, helpful and knowledgeable when it came time for us to renew our warranty. It was a pleasure to speak and work with her. It was the best customer service experience we have ever had. came time for us to renew our warranty. It was a pleasure to speak and work with her. It was the best customer service experience we have ever had. Great job Emma!!!!! More

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