Emma Allen
Emma Allen at Lombard Ford
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Emma Allen | Page 6

ESP Sales

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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5.0
276 Reviews
5.0

276 Reviews

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276 Reviews of Emma Allen

April 18, 2023

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Employee Rating

This is the second Ford Extended Service Plan that I’ve purchased in the last several months through Lombard Ford. I’m using Lombard Ford due to their ESP pricing and due to the honesty, courtesy, and prof More

by Steve Arey
Recommend Dealer
Yes
Apr 18, 2023

Lombard Ford responded

Thank you so much for the kind words. Emma is a true professional. She knows the Ford Protect Product and she is extremely helpful with advising our customers. Her demeanor is exactly the same and her helfulness goes beyond our customer base, as she is always willing to assist and answer questions from people who need to speak with Ford itself who purchased their Ford Protect from their dealer. In many cases she and Jack in my dedicated Ford Protect sales department are able to guide and answer questions so the customer does not need to go to the call Ford's large call center, thus making their experience with the Ford Protect Product have a great experience. Again thank you!! Rob Lombard President/Dealer since circa 1982

April 09, 2023

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Employee Rating

This is the third extended warranty I have purchased from Lombard Ford and Emma has been professional and easy to deal with. I checked around on prices and nobody could beat Lombard Ford. More

by Jody
Recommend Dealer
Yes

April 07, 2023

Dealership Rating
Employee Rating

This is our second renewal with Emma and Lombardi. You are only as good as your employees. Emma is the best!! So knowledgeable, courteous and professional, shoemakers it all easy!! So much better tha More

by West1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 28, 2023

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I purchased my second extended warranty for my 2015 Mustang yesterday from Emma Allen. She emailed me all the plans that were available and the pricing for each of them so when I called her to make the More

by Donyduck53
Recommend Dealer
Yes

March 24, 2023

Dealership Rating
Employee Rating

Emma was wonderful to do business with. A great asset to the dealership. If I am ever in Ct., will stop in to say hi! More

by 0311cpl68
Purchase Time
Recommend Dealer
Yes

March 19, 2023

Dealership Rating
Employee Rating

First rate service. Thanks Emma ! There were significant changes to the Ford ESP Premium coverage since I first purchased it 8 years ago. What did not change was Emma' More

by TMG 2015 Fiesta SFE
Recommend Dealer
Yes

March 09, 2023

Dealership Rating
Employee Rating

so far an enjoyable experience purchasing Ford extended warranties, Emma is a pleasure to work with ! More

by DR. TROY C
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Purchase Time
Finance Experience
Recommend Dealer
Yes

March 06, 2023

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Emma Allen did a wonderful job helping me purchase a Ford Protect plan for my vehicle. I did not tell Emma that I am a Ford Motor Co. retiree . She treated me with the upmost respect and professionalism. She More

by jgpr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

February 10, 2023

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Employee Rating

Emma Allen is a pleasure to work with every time. She is very professional and also very friendly. She knows her product and does exactly what she tells you. She is an asset to your dealership. More

by Ronny Anderson
Purchase Time
Recommend Dealer
Yes
Feb 10, 2023

Ronny Anderson responded

Emma Allen is an asset to your dealership. Very professional and friendly and knows her product. She does what she says in a timely manner. A pleasure to work with

February 10, 2023

Dealership Rating
Employee Rating

excellent service from Lombard Ford in regards to renewal of warrenty. Very happy with my purchase More

by rentlhous
Purchase Time
Finance Experience
Recommend Dealer
Yes
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