Emmanuela Schwartz
Emmanuela Schwartz at Spitzer Chevrolet Northfield

Emmanuela Schwartz

Service Advisor

Spitzer Chevrolet Northfield

333 East Aurora Road
Northfield, OH 44067

4.3
15 Reviews
4.3

15 Reviews

Write a Review

Dealership Experience

10 mos

Industry Experience

13 yrs, 7 mos

Specialties & Trainings

Automotive schooling

15 Reviews of Emmanuela Schwartz

February 06, 2026

Dealership Rating
Employee Rating

Was disappointed that an oil change & tire rotation took an hour and a half. However, they honored a special deal that had been sent to me which made the price very reasonable, so that was a plus. The waiti More

by Dwell54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Spitzer Chevrolet Northfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We do apologize for the long wait and truly appreciate your patience. Thank you again for choosing Spitzer Chevrolet Northfield. We look forward to having you as one of our valued customers for many more years to come!

February 06, 2026

Dealership Rating
Employee Rating

Incorrect diagnosis by technician and below average service from the department Incorrect diagnosis by technician and below average service from the department. Expected better but it's all good More

by jaythabb
Recommend Dealer
No

Other Employees Tagged: Emmanuela Schwartz

Feb 11, 2026

Spitzer Chevrolet Northfield responded

Jay, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to reach you, and we will be in touch.

February 01, 2026

Dealership Rating
Employee Rating

Very Accommodating Always works with customer Service manager Andrew Nero is always pleasant to work with More

by daaark
Recommend Dealer
Yes

Other Employees Tagged: Emmanuela Schwartz

Feb 01, 2026

Spitzer Chevrolet Northfield responded

Thanks for sharing your thoughts about your experience with Spitzer Chevrolet Northfield. We appreciate your business and hope to see you again soon!

January 30, 2026

Dealership Rating
Employee Rating

Had tires rotated but tire pressure not checked. I ended up doing it myself. I had assumed the tire pressure would be checked More

by Cadrd
Recommend Dealer
Yes

Other Employees Tagged: Emmanuela Schwartz

Feb 01, 2026

Spitzer Chevrolet Northfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 07, 2026

Dealership Rating
Employee Rating

Costly but truck service is needed Well I wish that my transmission flushing was under a warranty because it would have made life a little easier More

by Steven reynolds
Recommend Dealer
Yes

Other Employees Tagged: Emmanuela Schwartz

Jan 07, 2026

Spitzer Chevrolet Northfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Chevrolet Northfield.

January 05, 2026

Dealership Rating
Employee Rating

Always professional and get the job done. Painless. I have never had a bad experience at this dealership. More

by carolerini
Recommend Dealer
Yes

Other Employees Tagged: Emmanuela Schwartz

Jan 05, 2026

Spitzer Chevrolet Northfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Chevrolet Northfield.

December 19, 2025

Dealership Rating
Employee Rating

I purchased the vehicle in May 2025 and I was taken to the Service Dept. to make my follow up first maintenance & oil change which was scheduled for Dec. 18th. When I went to the appointment yesterday, it More

by chubunkleff
Recommend Dealer
No

Other Employees Tagged: Emmanuela Schwartz

Dec 27, 2025

Spitzer Chevrolet Northfield responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 18, 2025

Dealership Rating
Employee Rating

Their the best. Really took care of me You've tried the rest, now try the best Spitzer Chevrolet More

by RMELCHIO
Recommend Dealer
Yes

Other Employees Tagged: Emmanuela Schwartz

Dec 18, 2025

Spitzer Chevrolet Northfield responded

Thanks for sharing your thoughts about your experience with Spitzer Chevrolet Northfield. We appreciate your business and hope to see you again soon!

December 18, 2025

Dealership Rating
Employee Rating

Was very pleasant during the whole experience. The whole team was very nice and attentive. It’s unfortunate that they have to explain a 75% labor cost increase. Raising prices by 75% over a 3 m More

by MPOTTS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Spitzer Chevrolet Northfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 18, 2025

Dealership Rating
Employee Rating

Friendly, courteous and helpful. Great experience. Would refer your dealership to friends and family members More

by Joann Planisek
Recommend Dealer
Yes

Other Employees Tagged: Emmanuela Schwartz

Dec 19, 2025

Spitzer Chevrolet Northfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Chevrolet Northfield!

1

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